Who they are
Insight
Current to 11 Oct 26Liam Doherty was Brackwell's champion and Head of Revenue Operations in Manchester. He told BB-Demo on 5 Jun 2026 he was leaving, and his platform user was deactivated on 12 Jun 2026. He asked 37% of the organisation's questions over the last 12 months.
Role: Champion and platform admin at Brackwell Freight Ltd from 2023-12-01. He handed the admin role to Aisha Rahman and promised a handover note. His platform user was deactivated on 12 Jun 2026.
Influence: He drove the Growth renewals and wanted a value case for his finance director and board. Questions through his login were 41% of the organisation's total in the 12 months before he left, and 37% in the last 12 months.
Watch: The evidence does not show a named successor. Use is thin, with depots slow to adopt, and the Growth renewal falls on 1 Dec 2026. Treat him as a former champion and a relationship to keep.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brackwell Freight Ltd | Head of Revenue Operations | champion | liam.doherty@brackwellfreight.example |
Activity
- 11 Jun 2026eventBB-Demo Customer Day London
+32
- 8 Jun 2026callBrackwell Freight Ltd / BB-Demo – Check In
- 5 Jun 2026email_threadInvitation: BB-Demo Customer Day London
- 5 Jun 2026email_threadHandover of the admin role
- 1 Jun 2026email_threadBrackwell check-in - finding half an hour
- 5 May 2026callBrackwell Freight Ltd / BB-Demo – Check In
- 24 Apr 2026email_threadScheduling our next check-in
- 2 Apr 2026email_threadFollow-up from today's QBR
- 1 Apr 2026callBrackwell Freight Ltd / BB-Demo – Qbr
- 30 Mar 2026email_threadGrowth QBR - finding a slot
- 19 Mar 2026ticketSearch not filtering by date range
- 25 Feb 2026callBrackwell Freight Ltd / BB-Demo – Check In
- 18 Feb 2026email_threadCheck-in call
- 4 Feb 2026callBrackwell Freight Ltd / BB-Demo – Check In
- 30 Jan 2026email_threadGetting a check-in in the diary
- 5 Jan 2026email_threadFollow-up from our review: usage and next steps
- 5 Jan 2026email_threadRenewal and the new pricing
- 2 Jan 2026callBrackwell Freight Ltd / BB-Demo – Qbr
- 24 Dec 2025email_threadScheduling the next QBR
- 1 Dec 2025callBrackwell Freight Ltd / BB-Demo – Check In
- 25 Nov 2025email_threadQuick check-in before the contract date
- 3 Nov 2025callBrackwell Freight Ltd / BB-Demo – Renewal
- 30 Oct 2025email_threadRenewal catch-up: finding a slot
- 6 Oct 2025email_threadFollow-up from our QBR
- 3 Oct 2025callBrackwell Freight Ltd / BB-Demo – Qbr
- 26 Sep 2025email_threadQBR - booking a slot
- 16 Sep 2025callBrackwell Freight Ltd / BB-Demo – Renewal
+1
- 12 Sep 2025email_threadGetting time in for your renewal
- 1 Sep 2025email_threadBrackwell renewal notice and usage
- 1 Sep 2025dealBrackwell Freight Ltd – Renewal
- 1 Sep 2025callBrackwell Freight Ltd / BB-Demo – Check In
- 26 Aug 2025email_threadCheck-in next week?
- 28 Jul 2025callBrackwell Freight Ltd / BB-Demo – Check In
- 23 Jul 2025email_threadBooking the next check-in
- 7 Jul 2025email_threadFollow-up from the QBR
+1
- 4 Jul 2025callBrackwell Freight Ltd / BB-Demo – Qbr
+1
- 30 Jun 2025email_threadBooking the QBR for Brackwell
- 23 Jun 2025callBrackwell Freight Ltd / BB-Demo – Check In
- 16 Jun 2025email_threadBrain check-in: finding a time
- 23 May 2025callBrackwell Freight Ltd / BB-Demo – Check In
- 15 May 2025ticketUser access not working in admin panel
- 15 May 2025email_threadCatching up on the brain - a check-in this month?
- 23 Apr 2025callBrackwell Freight Ltd / BB-Demo – Check In
- 17 Apr 2025eventBB-Demo webinar
+5
- 11 Apr 2025email_threadCatching up on the brain - finding a slot
- 8 Apr 2025email_threadFollow-up from the QBR
- 7 Apr 2025callBrackwell Freight Ltd / BB-Demo – Qbr
- 4 Apr 2025ticketDashboard performance issue
- 1 Apr 2025email_threadGetting the QBR in the diary
- 24 Mar 2025email_threadInvitation: BB-Demo webinar next month
- 18 Mar 2025email_threadCheck-in notes
- 17 Mar 2025callBrackwell Freight Ltd / BB-Demo – Check In
- 12 Mar 2025email_threadQuick check-in this week
- 19 Feb 2025callBrackwell Freight Ltd / BB-Demo – Check In
- 12 Feb 2025email_threadBrackwell check-in: finding a time
- 21 Jan 2025email_threadCheck-in notes and next steps
- 20 Jan 2025callBrackwell Freight Ltd / BB-Demo – Check In
- 15 Jan 2025email_threadQuick check-in on how the brain is being used
- 3 Jan 2025email_threadQBR follow-up and next steps
- 2 Jan 2025callBrackwell Freight Ltd / BB-Demo – Qbr
- 20 Dec 2024email_threadBooking in the QBR for the new year
- 4 Dec 2024ticketCall connector stopped syncing
- 22 Nov 2024callBrackwell Freight Ltd / BB-Demo – Check In
- 20 Nov 2024email_threadCheck-in: finding a time
- 11 Nov 2024email_threadBrackwell Growth expansion - order form and paperwork
+1
- 8 Nov 2024callBrackwell Freight Ltd / BB-Demo – Negotiation
+1
- 31 Oct 2024email_threadGetting a time in the diary for the Growth conversation
- 29 Oct 2024callBrackwell Freight Ltd / BB-Demo – Negotiation
- 23 Oct 2024email_threadSetting up a time for the commercial conversation
- 16 Oct 2024email_threadFollow-up: Growth proposal for Brackwell
- 14 Oct 2024callBrackwell Freight Ltd / BB-Demo – Proposal
- 14 Oct 2024callBrackwell Freight Ltd / BB-Demo – Proposal
- 9 Oct 2024email_threadWalking through the Growth proposal
- 7 Oct 2024email_threadGrowth pricing for Brackwell
- 7 Oct 2024dealBrackwell Freight Ltd – Expansion
- 4 Oct 2024email_threadRenewal proposal: finding a time
- 3 Oct 2024email_threadFollow-up from our QBR call
- 2 Oct 2024callBrackwell Freight Ltd / BB-Demo – Qbr
- 25 Sep 2024email_threadScheduling your QBR
- 9 Sep 2024callBrackwell Freight Ltd / BB-Demo – Check In
- 4 Sep 2024email_threadBooking our next Brackwell check-in
- 28 Aug 2024email_threadNotes from our check-in
- 27 Aug 2024callBrackwell Freight Ltd / BB-Demo – Check In
- 21 Aug 2024email_threadCheck-in on the brain – finding a slot
- 22 Jul 2024callBrackwell Freight Ltd / BB-Demo – Check In
- 15 Jul 2024email_threadScheduling our next check-in
- 1 Jul 2024email_threadFollowing up on our review: usage and next steps
+1
- 28 Jun 2024callBrackwell Freight Ltd / BB-Demo – Qbr
+1
- 20 Jun 2024email_threadDiary slot for our review
- 29 May 2024callBrackwell Freight Ltd / BB-Demo – Check In
- 22 May 2024email_threadCatching up on how the brain's going
- 26 Apr 2024callBrackwell Freight Ltd / BB-Demo – Check In
- 19 Apr 2024email_threadCatching up on the brain: time for a check-in?
- 3 Apr 2024email_threadFollowing up on our Brackwell review call
- 2 Apr 2024callBrackwell Freight Ltd / BB-Demo – Qbr
- 26 Mar 2024email_threadBooking in the Brackwell review
- 1 Mar 2024callBrackwell Freight Ltd / BB-Demo – Check In
- 23 Feb 2024email_threadQuick check-in call for Brackwell
- 7 Feb 2024ticketCustomising account views for individual depots
- 5 Feb 2024callBrackwell Freight Ltd / BB-Demo – Check In
- 29 Jan 2024email_threadQuick check-in on how Brackwell is getting on
- 27 Dec 2023callBrackwell Freight Ltd / BB-Demo – Onboarding
- 20 Dec 2023callBrackwell Freight Ltd / BB-Demo – Onboarding
- 7 Dec 2023email_threadBrackwell kickoff: what we agreed and what I need next
+1
- 6 Dec 2023callBrackwell Freight Ltd / BB-Demo – Kickoff
+1
- 30 Nov 2023email_threadGetting the kickoff in the diary
- 6 Nov 2023email_threadBrackwell Freight and BB-Demo: next steps on the Starter order
+1
- 6 Nov 2023callBrackwell Freight Ltd / BB-Demo – Negotiation
+1
- 31 Oct 2023email_threadBrackwell Freight: finding time to talk terms
- 24 Oct 2023email_threadFollow-up: proposal for the brain
- 23 Oct 2023callBrackwell Freight Ltd / BB-Demo – Proposal
- 18 Oct 2023email_threadFinding a time for the proposal walkthrough
- 10 Oct 2023email_threadFollow-up: demo on your own data
+2
- 6 Oct 2023callBrackwell Freight Ltd / BB-Demo – Demo
+2
- 3 Oct 2023email_threadGetting the demo in the diary
- 21 Sep 2023email_threadBrackwell: notes from discovery and next steps
- 21 Sep 2023callBrackwell Freight Ltd / BB-Demo – Discovery
- 19 Sep 2023email_threadSetting up a discovery call
- 4 Sep 2023dealBrackwell Freight Ltd – New