What was said
What this says
Current to 10 Oct 26Sofia Marchetti invited Liam Doherty to a BB-Demo webinar on Thursday 17 April 2025. The thread is a single invitation with no customer response, so it is logistical and neutral.
Ask: Sofia invites Liam to an online session for customers who want their teams to get more from the brain. She asks him to tell Marcus if he forwards it to depot account managers.
Customer view: there is no customer response in the thread, so interest is not shown.
Next: Sofia offers to send the material afterwards if Liam cannot attend.
The thread
Updated 9 Oct 26Typeevent
Messages1
First message2025-03-24
Last message2025-03-24
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Messages
- Sofia Marchetti 24 Mar 2025 12:51Dear Liam, I hope you're well. I'm writing to invite you to our next BB-Demo webinar, which is online on Thursday 17 April 2025. I thought of you in particular. You have built the revenue operations function at Brackwell around bringing accounts, delivery-exception tickets and calls into one place, and the session is aimed at customers who want their teams to get more from the brain day to day. It is a chance to hear how other customers are getting their account managers and operations teams to ask the brain directly rather than reconcile systems by hand, and to put your own questions to our team. It's online, so there's nothing to arrange on your side beyond putting the date in your diary. Feel free to forward the invitation to any of the depot account managers who you think would benefit. If you do, I would be grateful if you could let Marcus know, so he can keep a note of who is joining and follow up with anything useful afterwards. If you can't make the date, let me know and we will make sure you receive the material afterwards. I would be glad to see you there. Best regards, Sofia Marchetti Head of Customer Success, BB-Demo
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