Quick check-in call for Brackwell

Hi Liam, Hope the week's been kind. I've pulled the numbers for Brackwell ahead of the weekend and wanted to get a check-in in the diary. A few things I'd like to cover: - usage across the depots, which has picked up nicely since you rolled it out to the account managers - the tickets from the last month, including the one that was marked high priority, so you can see how it was handled - which connectors you'd like to add next, if any - anything you want from us before the next few months get busy I'll share my screen and walk through the usage first, then we can go wherever is most useful to you. Happy to jump on a call any morning next week. Shall we book half an hour? Just let me know what suits and I'll send the invite. Thanks, Marcus

Hi Marcus, Love that, thanks for pulling it together. Yes, let's do it this week. Wednesday or Thursday morning would work best for me, before the depot calls start. On the list: the depot managers are the main thing. We've got the account managers using it properly now, but can we get the depots on it? That's where the delivery exceptions start, and I'd like them seeing the same accounts and tickets as the rest of us. One view, that's the point. I'm also keen to see what the high priority ticket looked like from your side. It was sorted quickly from where I sat, but I want to be sure I'm not missing something. On connectors, I'll come with a short wish list. I'll check how many of the licensed users are active before we speak so we know where we stand. Cheers, Liam On 23 Feb 2024, at 17:37, Marcus Bell wrote: > Happy to jump on a call any morning next week. Shall we book half an hour?