What was said
What this says
Current to 11 Oct 26Sales thread ahead of the Starter order. Joanne Platt sets out invoice requirements for matching to the purchase order. Liam Doherty still owes the list of four connectors. Signing target is 17 Nov 2023.
Ask: Tom Ashdown wants Liam to confirm the four connectors to go in the order form, and Joanne to say what the paperwork needs. Owen Tallis is named as the senior signatory from BB-Demo.
Customer view: Joanne's reply is procedural and firm. Every invoice needs the purchase order number, a separate VAT line, and a split between implementation and subscription.
Next: Liam has not replied in the thread, so the connector list is open. The signing target of 17 Nov 2023 depends on it.
The thread
Updated 9 Oct 26Messages
- Tom Ashdown 6 Nov 2023 17:49Hi Liam, hi Joanne, Thanks for the time on the call last week. Good to hear how the depots are getting on, and I know it's been a busy few days at Trafford Park. I wanted to pull the next steps into one place so nobody has to hunt back through notes. Where we've got to: we're talking about the Starter tier for the revenue operations team, with the depot account managers coming on after that. Owen is copied in as he'll be the senior name on the order form from our side. What I need from you: - Liam: a quick confirmation that the connectors we talked about are the right four to start with, so the order form says what you actually want. - Joanne: anything your team needs to see on the paperwork so it matches against your purchase order. I'd rather get the invoice details right now than have to reissue anything later. Our aim is to have this signed by Friday 17 November 2023, which leaves a sensible gap for the implementation to be booked in. I won't quote the figure from memory here, but it'll be on the order form exactly as we discussed. Leave that with me and shout if anything above doesn't look right. Let's get something in the diary for later this week if easier to go through it live. Cheers, Tom
- Joanne Platt 7 Nov 2023 13:43Dear Tom, Thank you for your email of yesterday evening. To confirm what I need, so that we can pay without delay once the order is approved: - The purchase order number must appear on every invoice. I will not be able to process an invoice that cannot be matched against the purchase order. - The VAT line should be shown separately, with your VAT registration number on the invoice. - Please state clearly which part of the invoice is the one-off implementation and which part is the subscription, as our system books these to different codes. I can confirm that Brackwell pays within the agreed terms, and once an invoice has been matched this will be on the next payment run. I cannot give a specific payment date until I have seen the invoice itself. The purchase order will be raised by Liam's team once the order form is signed, so I am copying him in. Kind regards, Joanne
- Tom Ashdown 8 Nov 2023 09:10Morning both, Thanks, Joanne, that's really clear. No drama on any of it: the purchase order number, a separate VAT line and the split between implementation and subscription can all go on the invoice. I'll make sure our finance team has your note before anything is raised. Liam, the one thing still open on my side is the connector list. If you can send me the four you want live first, I'll get them written into the order form so the commitment on timing is tied to the right systems. Once I have that, Owen and I will send the order form over for signature. The date we're working to is still Friday 17 November 2023, and I'd rather we told each other early if that's looking tight at your end. Cheers, Tom