Brackwell Freight Ltd: documents logo

Brackwell Freight and BB-Demo: next steps on the Starter order

Email thread

Brackwell Freight Ltd: documents logo Brackwell Freight Ltd: documents · sales

Sales thread ahead of the Starter order. Joanne Platt sets out invoice requirements for matching to the purchase order. Liam Doherty still owes the list of four connectors. Signing target is 17 Nov 2023.

What was said

What this says

Current to 11 Oct 26

Sales thread ahead of the Starter order. Joanne Platt sets out invoice requirements for matching to the purchase order. Liam Doherty still owes the list of four connectors. Signing target is 17 Nov 2023.

Ask: Tom Ashdown wants Liam to confirm the four connectors to go in the order form, and Joanne to say what the paperwork needs. Owen Tallis is named as the senior signatory from BB-Demo.

Customer view: Joanne's reply is procedural and firm. Every invoice needs the purchase order number, a separate VAT line, and a split between implementation and subscription.

Next: Liam has not replied in the thread, so the connector list is open. The signing target of 17 Nov 2023 depends on it.

AI · claude-sonnet-5-5 · 11 Oct 2026

The thread

Updated 9 Oct 26
Typesales
Messages3
First message2023-11-06
Last message2023-11-08

Messages

  1. Tom Ashdown
    Tom Ashdown 6 Nov 2023 17:49
    to Liam Doherty, Joanne Platt
    Hi Liam, hi Joanne, Thanks for the time on the call last week. Good to hear how the depots are getting on, and I know it's been a busy few days at Trafford Park. I wanted to pull the next steps into one place so nobody has to hunt back through notes. Where we've got to: we're talking about the Starter tier for the revenue operations team, with the depot account managers coming on after that. Owen is copied in as he'll be the senior name on the order form from our side. What I need from you: - Liam: a quick confirmation that the connectors we talked about are the right four to start with, so the order form says what you actually want. - Joanne: anything your team needs to see on the paperwork so it matches against your purchase order. I'd rather get the invoice details right now than have to reissue anything later. Our aim is to have this signed by Friday 17 November 2023, which leaves a sensible gap for the implementation to be booked in. I won't quote the figure from memory here, but it'll be on the order form exactly as we discussed. Leave that with me and shout if anything above doesn't look right. Let's get something in the diary for later this week if easier to go through it live. Cheers, Tom
  2. Joanne Platt
    Joanne Platt 7 Nov 2023 13:43
    to Tom Ashdown
    Dear Tom, Thank you for your email of yesterday evening. To confirm what I need, so that we can pay without delay once the order is approved: - The purchase order number must appear on every invoice. I will not be able to process an invoice that cannot be matched against the purchase order. - The VAT line should be shown separately, with your VAT registration number on the invoice. - Please state clearly which part of the invoice is the one-off implementation and which part is the subscription, as our system books these to different codes. I can confirm that Brackwell pays within the agreed terms, and once an invoice has been matched this will be on the next payment run. I cannot give a specific payment date until I have seen the invoice itself. The purchase order will be raised by Liam's team once the order form is signed, so I am copying him in. Kind regards, Joanne
  3. Tom Ashdown
    Tom Ashdown 8 Nov 2023 09:10
    to Liam Doherty, Joanne Platt
    Morning both, Thanks, Joanne, that's really clear. No drama on any of it: the purchase order number, a separate VAT line and the split between implementation and subscription can all go on the invoice. I'll make sure our finance team has your note before anything is raised. Liam, the one thing still open on my side is the connector list. If you can send me the four you want live first, I'll get them written into the order form so the commitment on timing is tied to the right systems. Once I have that, Owen and I will send the order form over for signature. The date we're working to is still Friday 17 November 2023, and I'd rather we told each other early if that's looking tight at your end. Cheers, Tom

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations150
People at customers573
BB-Demo staff48
Calls1,382
Email threads2,122
Support tickets789
Documents850
Deals217
Invoices187
Events49
News items84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

HelpAsk B

Ask B

B-Brain · read-only