Renewals
Renewals in the next 90 days
Current to 11 Oct 26Three renewals in the next 90 days, worth £108,500 today and £122,000 at renewal prices, all judged AtRisk by B-Brain: Hollins Tarrant on falling use, Brackwell Freight on a lost champion and value doubts, Veldmaat Payments on a disputed invoice.
Three renewals fall between 9 Oct 2026 and 7 Jan 2027, worth £108,500 today and £122,000 at renewal prices. B-Brain's assessment judges all three AtRisk.
- Hollins Tarrant: Starter, renews 4 Jan 2027, £19,500 rising to £22,000 (12.8%). Active users are down 79% from their 12-month peak, records indexed are flat, and the Managing Director says the team stopped using the brain after the Salesforce move.
- Brackwell Freight Ltd: Growth, renews 1 Dec 2026, £44,000 rising to £50,000 (13.6%). Active users are down 52% from peak, champion Liam Doherty has left, one admin remains, and Finance Director Gareth Whitlam questions value.
- Veldmaat Payments: Growth, renews 5 Jan 2027, £45,000 rising to £50,000 (11.1%). Usage is at its peak, but an invoice is disputed and 65 days overdue after B-Brain billed above the executed order form, and Joost Verbeek has challenged the renewal figure.
Outside the window: Fenmoor Specialty Underwriting renews on 1 Jul 2027.
Renewing
Updated 9 Oct 26
4 Jan 2027 Hollins Tarrant
1 Dec 2026 Brackwell Freight Ltd
1 Nov 2026 Clonvara Insurance Services
1 Dec 2026 Dunholm Precision
5 Jan 2027 Veldmaat Payments
1 Dec 2026 Silverbeck Energy Services
1 Jan 2027 Quaystead Marine Services
5 Jan 2027 Harrowden Foods
By renewal date
Updated 9 Oct 26AtRisk · ARR £46,800 · renews 1 Nov 2026 · {'crm_arr': 46800, 'differs': True}
AtRisk: the Growth renewal is due 1 Nov 2026 with no order form. The COO is challenging 40 licences and the £55,000 deal against £46,800, the champion's platform account is deactivated and one admin is left. Invoices are paid within terms, so this is value risk, not money risk.
AtRisk · ARR £44,000 · renews 1 Dec 2026 · {'crm_arr': 88000, 'differs': True}
AtRisk: Brackwell Freight's Growth renewal on 1 Dec 2026 is offered at £50,000 against £44,000 today. Active users and questions have fallen since champion Liam Doherty left, and Finance Director Gareth Whitlam resists any rise.
AtRisk · ARR £51,000 · renews 1 Dec 2026 · {'crm_arr': 58000, 'differs': True}
AtRisk: the Growth term at £51,000 ends 30 Nov 2026, 53 days away. The champion's platform account was deactivated, one admin remains, and the managing director refuses to pay more while the open proposal asks £58,000.
Watch · ARR £19,500 · renews 1 Dec 2026 · {'crm_arr': 19500, 'differs': False}
Watch: the Starter renewal on 1 Dec 2026 carries a 12.8% rise to £22,000 and the notice window appears to have passed. Usage is flat, invoices are paid, and the main hands-on user left over summer.
Watch · ARR £19,500 · renews 1 Jan 2027 · {'crm_arr': 19500, 'differs': False}
Watch: the Starter renewal on 1 Jan 2027 moves from £19,500 to £22,000 (12.8%). Luke Oakes expects same terms, and the Managing Director has not answered the 2 Oct 2026 renewal email. Usage is steady and invoices are paid within terms.
AtRisk · ARR £19,500 · renews 4 Jan 2027 · {'crm_arr': 19500, 'differs': False}
AtRisk: Hollins Tarrant's £19,500 Starter subscription renews on 4 Jan 2027 at £22,000 while active users fell from 7 to 3. Rob Ellery says the team stopped using the brain after the Salesforce move, so Marcus Bell must restore the connectors before the 19 Oct 2026 call.
AtRisk · ARR £45,000 · renews 5 Jan 2027 · {'crm_arr': 50000, 'differs': False}
AtRisk: the Growth renewal is 88 days away. B-Brain over-billed against the £45,000 order form, one invoice is disputed and 65 days overdue, and Joost Verbeek has challenged the renewal figure. Usage is rising strongly.
Watch · ARR £58,000 · renews 5 Jan 2027 · {'crm_arr': 58000, 'differs': True}
Watch: the Growth renewal on 5 Jan 2027 is 88 days away and Rajesh Mistry will not discuss it without usage by team and cost per head, though usage counts are rising and every invoice was paid within terms.
AtRisk · ARR £22,000 · renews 1 Feb 2027 · {'crm_arr': 22000, 'differs': False}
AtRisk: champion Arnaud Janssens lost platform access on 4 Sep 2026, 115 days before the £22,000 Starter renewal, and the Salesforce connector has stopped loading. Payment is sound and questions asked are up 26% since May 2026.
Healthy · ARR £50,000 · renews 2 Feb 2027 · {'crm_arr': 50000, 'differs': False}
Healthy: questions and active users rose over the last four months and the late invoices were a billing paperwork issue, now paid. The renewal on 2 Feb 2027 depends on a value case, with finance questioning forty seats and repeat tickets.
Healthy · ARR £22,000 · renews 1 Mar 2027 · {'crm_arr': 22000, 'differs': False}
Healthy: Starter at £22,000 a year, paid within terms, with questions up from 182 to 250 and active users from 8 to 9 since May. Renewal is on 1 Mar 2027, 143 days away, with no dispute or open deal.
Healthy · ARR £44,000 · renews 1 Apr 2027 · {'crm_arr': 44000, 'differs': False}
Healthy: Growth at £44,000 under the executed order form, all invoices paid within terms, active users steady at 35 and questions up 12% since May 2026. The accounting connector mismatch and the £50,000 renewal price need a value case before 1 Apr 2027.
Healthy · ARR £120,500 · renews 1 Apr 2027 · {'crm_arr': 120500, 'differs': False}
Healthy: active users rose from 72 to 148 and questions from 942 to 3957 since May 2026, and paid invoices were settled early. Natasha Pryor wants a value case, a freshness credit check and the executive sponsor introduced before the 1 Apr 2027 renewal.
Healthy · ARR £44,000 · renews 1 Apr 2027 · {'crm_arr': 50000, 'differs': True}
Healthy: Growth at £44,000 is contracted to 31 Mar 2027, invoices are paid on time and questions rose 12% since May 2026, but calls report about ten weekly users and the CFO wants terms in writing before the £50,000 renewal.
Healthy · ARR £22,000 · renews 1 Apr 2027 · {'crm_arr': 22000, 'differs': False}
Healthy: Wattlebrook's Starter subscription is paid within terms and usage has grown since go-live, with questions recovering to 432 in 2026-09 after a dip in August 2026. Renewal falls on 2027-04-01 at £22,000.
Healthy · ARR £48,500 · renews 1 May 2027 · {'crm_arr': 48500, 'differs': False}
Healthy: Growth at £48,500 a year to 30 Apr 2027, paper, CRM and invoices agree and every invoice was paid within terms. The finance director has challenged seat use, and the account has had no active owner since Priya Raman left.
Healthy · ARR £47,500 · renews 1 May 2027 · {'crm_arr': 47500, 'differs': False}
Healthy: active users rose from 14 to 37 and questions asked by 567% since go-live, on an executed Growth order form at £47,500 a year. No hard signal has fired. The renewal on 1 May 2027 at £50,000 conflicts with a proposal that quotes £47,500 + VAT.
Healthy · ARR £19,500 · renews 1 Jun 2027 · {'crm_arr': 19500, 'differs': False}
Healthy: Brindlecote Insurance Brokers is on Starter at £19,500, signed to 31 May 2027, with every invoice paid within terms. Questions rose 18% on steady users, but Toby Underwood asks 51% of them. A Growth lead for operations needs taking to Ravi Atherton.
Healthy · ARR £19,500 · renews 1 Jun 2027 · {'crm_arr': 19500, 'differs': False}
Healthy: Copperlane Payroll holds Starter at £19,500 to 31 May 2027 under an executed order form, with use steady at 13 users. The CRM owner has left and an invoice was paid late, so Marcus Bell takes the account and confirms the renewal price.
Watch · ARR £113,500 · renews 1 Jun 2027 · {'crm_arr': 113500, 'differs': False}
Watch: champion Karin Sjöberg's platform account was deactivated on 4 Sep 2026, after stale-data tickets and a missed P1 response hurt trust. Questions have recovered, invoices are paid within terms and the renewal is 235 days away.
Healthy · ARR £50,000 · renews 1 Jun 2027 · {'crm_arr': 50000, 'differs': False}
Healthy: usage is climbing fast on a £50,000 Growth contract that runs to 31 May 2027 and is paid within terms, but CFO Mike Delaney wants a one-page ROI before any renewal talk.
Growing · ARR £125,000 · renews 1 Jul 2027 · {'crm_arr': 118750, 'differs': True}
Growing: Enterprise at £125,000 a year, paid on time, with active users up 42% and questions up 72% since May 2026. An expansion for two new lines is open, and Tom Ashdown must take the deal from the departed Priya Raman before the 14 Oct 2026 call.
Healthy · ARR £22,000 · renews 1 Jul 2027 · {'crm_arr': 22000, 'differs': False}
Healthy: Vantrell Software renewed Starter at £22,000 on the v2 price to 30 Jun 2027, with questions up from 524 to 602 and users steady at 10. The risks are Hugh Firth's 29% share and the Zendesk sync root cause still owed, which Daniel Okafor should close with Hugh.
Growing · ARR £22,000 · renews 1 Jul 2027 · {'crm_arr': 22000, 'differs': False}
Growing: questions asked rose 253% and active users 50% since July 2026, both invoices were paid within terms, and Nicole Hayes asked on 21 Sep 2026 for three more users beyond the Starter limit. Renewal is 265 days away.
Healthy · ARR £125,000 · renews 1 Oct 2027 · {'crm_arr': 125000, 'differs': False}
Healthy: Ardcarne Life Assurance is in the first month of an executed Enterprise order form at £125,000 a year. Declan Furlong's open security conditions and a duplicate broker records ticket need closing.