Growth QBR - finding a slot

Email thread

Marcus Bell asked Liam Doherty for an hour to hold the quarterly Growth QBR before the contract ends on 30 Nov 2026. He says active users are up on the previous quarter. There is no customer response in the thread.

made from

What was said

What this says

Current to 10 Oct 26

Marcus Bell asked Liam Doherty for an hour to hold the quarterly Growth QBR before the contract ends on 30 Nov 2026. He says active users are up on the previous quarter. There is no customer response in the thread.

Ask: Marcus wants an hour within a couple of weeks to review usage, the recent ticket, what is working and any new connectors or teams.

Customer view: none recorded in this thread.

Risk: the contract end on 30 Nov 2026 is the renewal point. If the order form was signed under v1, the renewal moves to the v2 list (+13.6%); the thread does not show which applies.

AI · claude-sonnet-5-5 · 10 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typecs

Messages1

First message2026-03-30

Last message2026-03-30

Emailmade from

Messages

Marcus Bell 30 Mar 2026 16:10
to Liam Doherty
Hi Liam, It's time to get your next QBR booked in. As a Growth customer you get these quarterly, and I'd like to make this one a proper review rather than a quick tick-box exercise. What I'm planning to cover: - usage since the last review, including who is asking the questions and whether the depot account managers are coming through - the one ticket you raised recently, and how it was handled - what's working and what isn't, so I know where to focus before your contract end on 30 Nov 2026 - anything you want to add or change in the brain, such as connectors or new teams I've pulled the numbers already and active users are up on the previous quarter, which is good to see. I'd rather walk you through the detail on screen than try to summarise it in an email. Could you do an hour sometime in the next couple of weeks? Happy to work around your diary, and if it's easier to bring in anyone from the depots or the wider revenue operations team, just say and I'll shape the session around them. Shall we book it in? Let me know a couple of times that work and I'll send an invite. Thanks, Marcus

Emailmade from

B-Brain is a fictional company; every organisation and person here is invented. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	75
People at customers	290
B-Brain staff	40
Calls	784
Email threads	1,169
Support tickets	449
Documents	477
Deals	117
Invoices	101
Events	49
News items	56

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

B-Brain is a fictional company: every organisation, person and figure here is invented for this demonstration.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

Ask B