Who needs a call

Ranked by the who-needs-a-call score

Updated 9 Oct 26

Harrowden Foods

Watch · ARR £58,000 · renews 5 Jan 2027 · {'crm_arr': 58000, 'differs': True}

Watch: the Growth renewal on 5 Jan 2027 is 88 days away and Rajesh Mistry will not discuss it without usage by team and cost per head, though usage counts are rising and every invoice was paid within terms.

['activity', 'arr', 'open deal', 'renewal within 120d', 'type']

Dunholm Precision

AtRisk · ARR £51,000 · renews 1 Dec 2026 · {'crm_arr': 58000, 'differs': True}

AtRisk: the Growth term at £51,000 ends 30 Nov 2026, 53 days away. The champion's platform account was deactivated, one admin remains, and the managing director refuses to pay more while the open proposal asks £58,000.

['activity', 'arr', 'open deal', 'renewal within 120d', 'type']

Clonvara Insurance Services

AtRisk · ARR £46,800 · renews 1 Nov 2026 · {'crm_arr': 46800, 'differs': True}

AtRisk: the Growth renewal is due 1 Nov 2026 with no order form. The COO is challenging 40 licences and the £55,000 deal against £46,800, the champion's platform account is deactivated and one admin is left. Invoices are paid within terms, so this is value risk, not money risk.

['activity', 'arr', 'open deal', 'renewal within 120d', 'type']

Veldmaat Payments

AtRisk · ARR £45,000 · renews 5 Jan 2027 · {'crm_arr': 50000, 'differs': False}

AtRisk: the Growth renewal is 88 days away. B-Brain over-billed against the £45,000 order form, one invoice is disputed and 65 days overdue, and Joost Verbeek has challenged the renewal figure. Usage is rising strongly.

['activity', 'arr', 'open deal', 'renewal within 120d', 'type']

Brackwell Freight Ltd

AtRisk · ARR £44,000 · renews 1 Dec 2026 · {'crm_arr': 88000, 'differs': True}

AtRisk: Brackwell Freight's Growth renewal on 1 Dec 2026 is offered at £50,000 against £44,000 today. Active users and questions have fallen since champion Liam Doherty left, and Finance Director Gareth Whitlam resists any rise.

['activity', 'arr', 'open deal', 'renewal within 120d', 'type']

Hollins Tarrant

AtRisk · ARR £19,500 · renews 4 Jan 2027 · {'crm_arr': 19500, 'differs': False}

AtRisk: Hollins Tarrant's £19,500 Starter subscription renews on 4 Jan 2027 at £22,000 while active users fell from 7 to 3. Rob Ellery says the team stopped using the brain after the Salesforce move, so Marcus Bell must restore the connectors before the 19 Oct 2026 call.

['activity', 'arr', 'open deal', 'renewal within 120d', 'type']

Quaystead Marine Services

Watch · ARR £19,500 · renews 1 Jan 2027 · {'crm_arr': 19500, 'differs': False}

Watch: the Starter renewal on 1 Jan 2027 moves from £19,500 to £22,000 (12.8%). Luke Oakes expects same terms, and the Managing Director has not answered the 2 Oct 2026 renewal email. Usage is steady and invoices are paid within terms.

['activity', 'arr', 'open deal', 'renewal within 120d', 'type']

Silverbeck Energy Services

Watch · ARR £19,500 · renews 1 Dec 2026 · {'crm_arr': 19500, 'differs': False}

Watch: the Starter renewal on 1 Dec 2026 carries a 12.8% rise to £22,000 and the notice window appears to have passed. Usage is flat, invoices are paid, and the main hands-on user left over summer.

['activity', 'arr', 'open deal', 'renewal within 120d', 'type']

Wexmoor Property Group

Healthy · ARR £50,000 · renews 2 Feb 2027 · {'crm_arr': 50000, 'differs': False}

Healthy: questions and active users rose over the last four months and the late invoices were a billing paperwork issue, now paid. The renewal on 2 Feb 2027 depends on a value case, with finance questioning forty seats and repeat tickets.

['activity', 'arr', 'renewal within 120d', 'type']

Maelbeek Assurances

AtRisk · ARR £22,000 · renews 1 Feb 2027 · {'crm_arr': 22000, 'differs': False}

AtRisk: champion Arnaud Janssens lost platform access on 4 Sep 2026, 115 days before the £22,000 Starter renewal, and the Salesforce connector has stopped loading. Payment is sound and questions asked are up 26% since May 2026.

['activity', 'arr', 'renewal within 120d', 'type']

Fenmoor Specialty Underwriting

Growing · ARR £125,000 · renews 1 Jul 2027 · {'crm_arr': 118750, 'differs': True}

Growing: Enterprise at £125,000 a year, paid on time, with active users up 42% and questions up 72% since May 2026. An expansion for two new lines is open, and Tom Ashdown must take the deal from the departed Priya Raman before the 14 Oct 2026 call.

['activity', 'arr', 'open deal', 'type']

Ardcarne Life Assurance

Healthy · ARR £125,000 · renews 1 Oct 2027 · {'crm_arr': 125000, 'differs': False}

Healthy: Ardcarne Life Assurance is in the first month of an executed Enterprise order form at £125,000 a year. Declan Furlong's open security conditions and a duplicate broker records ticket need closing.

['activity', 'arr', 'type']

Hollowmere Care Group

Healthy · ARR £120,500 · renews 1 Apr 2027 · {'crm_arr': 120500, 'differs': False}

Healthy: active users rose from 72 to 148 and questions from 942 to 3957 since May 2026, and paid invoices were settled early. Natasha Pryor wants a value case, a freshness credit check and the executive sponsor introduced before the 1 Apr 2027 renewal.

['activity', 'arr', 'type']

Lindqvarn Retail

Watch · ARR £113,500 · renews 1 Jun 2027 · {'crm_arr': 113500, 'differs': False}

Watch: champion Karin Sjöberg's platform account was deactivated on 4 Sep 2026, after stale-data tickets and a missed P1 response hurt trust. Questions have recovered, invoices are paid within terms and the renewal is 235 days away.

['activity', 'arr', 'type']

Copperwick Logistics

Healthy · ARR £50,000 · renews 1 Jun 2027 · {'crm_arr': 50000, 'differs': False}

Healthy: usage is climbing fast on a £50,000 Growth contract that runs to 31 May 2027 and is paid within terms, but CFO Mike Delaney wants a one-page ROI before any renewal talk.

['activity', 'arr', 'type']

Brannock Medical Supplies

Healthy · ARR £48,500 · renews 1 May 2027 · {'crm_arr': 48500, 'differs': False}

Healthy: Growth at £48,500 a year to 30 Apr 2027, paper, CRM and invoices agree and every invoice was paid within terms. The finance director has challenged seat use, and the account has had no active owner since Priya Raman left.

['activity', 'arr', 'type']

Marlstone Legal

Healthy · ARR £44,000 · renews 1 Apr 2027 · {'crm_arr': 44000, 'differs': False}

Healthy: Growth at £44,000 under the executed order form, all invoices paid within terms, active users steady at 35 and questions up 12% since May 2026. The accounting connector mismatch and the £50,000 renewal price need a value case before 1 Apr 2027.

['activity', 'arr', 'type']

Brakkevoort Logistics

Healthy · ARR £44,000 · renews 1 Apr 2027 · {'crm_arr': 50000, 'differs': True}

Healthy: Growth at £44,000 is contracted to 31 Mar 2027, invoices are paid on time and questions rose 12% since May 2026, but calls report about ten weekly users and the CFO wants terms in writing before the £50,000 renewal.

['activity', 'arr', 'type']

Tallowfield Health Partners

Growing · ARR £22,000 · renews 1 Jul 2027 · {'crm_arr': 22000, 'differs': False}

Growing: questions asked rose 253% and active users 50% since July 2026, both invoices were paid within terms, and Nicole Hayes asked on 21 Sep 2026 for three more users beyond the Starter limit. Renewal is 265 days away.

['activity', 'arr', 'type']

Wattlebrook Insurance Services

Healthy · ARR £22,000 · renews 1 Apr 2027 · {'crm_arr': 22000, 'differs': False}

Healthy: Wattlebrook's Starter subscription is paid within terms and usage has grown since go-live, with questions recovering to 432 in 2026-09 after a dip in August 2026. Renewal falls on 2027-04-01 at £22,000.

['activity', 'arr', 'type']

Brindlecote Insurance Brokers

Healthy · ARR £19,500 · renews 1 Jun 2027 · {'crm_arr': 19500, 'differs': False}

Healthy: Brindlecote Insurance Brokers is on Starter at £19,500, signed to 31 May 2027, with every invoice paid within terms. Questions rose 18% on steady users, but Toby Underwood asks 51% of them. A Growth lead for operations needs taking to Ravi Atherton.

['activity', 'arr', 'type']

Auerhain Industrietechnik

Healthy · ARR £47,500 · renews 1 May 2027 · {'crm_arr': 47500, 'differs': False}

Healthy: active users rose from 14 to 37 and questions asked by 567% since go-live, on an executed Growth order form at £47,500 a year. No hard signal has fired. The renewal on 1 May 2027 at £50,000 conflicts with a proposal that quotes £47,500 + VAT.

['arr', 'type']

Vantrell Software

Healthy · ARR £22,000 · renews 1 Jul 2027 · {'crm_arr': 22000, 'differs': False}

Healthy: Vantrell Software renewed Starter at £22,000 on the v2 price to 30 Jun 2027, with questions up from 524 to 602 and users steady at 10. The risks are Hugh Firth's 29% share and the Zendesk sync root cause still owed, which Daniel Okafor should close with Hugh.

['arr', 'type']

Wrenfield Property Management

Healthy · ARR £22,000 · renews 1 Mar 2027 · {'crm_arr': 22000, 'differs': False}

Healthy: Starter at £22,000 a year, paid within terms, with questions up from 182 to 250 and active users from 8 to 9 since May. Renewal is on 1 Mar 2027, 143 days away, with no dispute or open deal.

['arr', 'type']

Copperlane Payroll

Healthy · ARR £19,500 · renews 1 Jun 2027 · {'crm_arr': 19500, 'differs': False}

Healthy: Copperlane Payroll holds Starter at £19,500 to 31 May 2027 under an executed order form, with use steady at 13 users. The CRM owner has left and an invoice was paid late, so Marcus Bell takes the account and confirms the renewal price.

['arr', 'type']

Lornefield Pensions Administration

Lost · ARR £0 · {'crm_arr': 44000, 'differs': True}

Lost: Lornefield's Growth term at £44,000 ended 2 Apr 2026 after the group moved to Signalvane. The CRM still shows a customer. A £50,000 win-back lead is open, and a discovery call is booked for 13 Oct 2026.

['activity', 'open deal', 'type']