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Fenmoor Specialty Underwriting

Data refreshed AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Web · Usage
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Fenmoor Specialty Underwriting logo

Fenmoor Specialty Underwriting

Growing£125,000Renews 1 Jul 27Proposal

Insurance

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Summary & AI assessment

Current to 11 Oct 26
AI facts

Fenmoor Specialty Underwriting holds an Enterprise order form at £125,000 a year, signed 26 Jun 2026 and running 1 Jul 2026 to 30 Jun 2027, with availability and freshness credits. Active users rose from 45 in 2026-05 to 64 in 2026-09 against 150 licensed. An unpriced expansion proposal of 5 Oct 2026 covers extra users, connectors, Premium support and Sandbox, and a negotiation call is booked for 14 Oct 2026. A £1,042 credit note was issued for the July freshness failures.

AI opinion

Growing

Growing, because active users rose 42% and questions 72% over four months, connectors reached 9, and Imogen Hartley sponsors an expansion for two new lines. Richard Thorne's value doubts and the lack of an active owner since Priya Raman left must be settled first.

Risks
  • The CRM owner Priya Raman left B-Brain on 28 Aug 2026 and the customer has asked who handles commercial decisions.
  • Richard Thorne questioned the annual fee against regular use and urgent tickets after the August QBR.
  • Three of four P1 tickets in July missed the 30 minute Enterprise first response target.
  • Callum Reid asks 22% of questions over the last 90 days, so usage depends heavily on one person.
Opportunities
  • Two new lines of business need the brain, with an unpriced proposal for extra users, connectors, Premium support, Sandbox and training.
  • Active users of 64 against 150 licensed leave room to widen use to claims and other teams at no licence cost.

AI · claude-opus-5-5 · 11 Oct 2026

AImade from

Key facts

Updated 9 Oct 26
ARR invoiced
£125,000
CRM £118,750-£6,250differs
ARR on order forms
£125,000
CRM records
1
Tier
enterprise
Lifecycle
customer
CRM customer
Renews
1 Jul 2027
in 265 days
Renewal price
£125,000
CRM owner
Priya Raman
differs
Industry
Insurance
HQ
London
Computedmade from

Profile

FieldValue
Legal nameFenmoor Specialty Underwriting Ltd
IndustryInsurance
HQ cityLondon
CountryGB
RegionUK
Domainfenmoor.example
Employees420
Data clustereu-west-1
In the CRM since2024-02-22
CRM stagecustomer
CRM ownerPriya Raman
CSMDaniel Okafor
CRMmade from

Next step

Current to 11 Oct 26
What
Tom Ashdown takes ownership of the expansion deal and sends Richard Thorne a priced addition to the Enterprise order form, with the one-page value view, ahead of the 14 Oct 2026 negotiation call. upsell
Who
Tom Ashdown Tom Ashdown
When
this_week by 9 Oct 2026
Why
Tom Ashdown should take the expansion deal from Priya Raman and send Richard Thorne a priced addition and the one-page value view before the 14 Oct 2026 negotiation call, so the call settles terms rather than ownership.

AI · claude-opus-5-5 · 11 Oct 2026

AImade from

Open tickets

Helpdeskmade from

Platform usage

Updated 9 Oct 26

Headroom on the Enterprise tier, Sep 2026: 64 of 150 included users; 9 of 20 included connectors.

Active users · Sep 26
64up 18 vs Jun 26of 150 included on the tier
Questions asked · Sep 26
2,180up 728 vs Jun 26
Connectors configured · Sep 26
9up 1 vs Jun 26of 20 included on the tier
Active admins · Sep 26
2level vs Jun 26
Data volume · Sep 26
25.8 GBup 3.8 GB vs Jun 26
Active users and questions · monthlyUpdated 09 Oct 26
Left axisActive usersLicensed seatsIncluded users (150)Right axisQuestions asked
00751,2501502,500Sep 24Dec 24Mar 25Jun 25Sep 25Dec 25Mar 26Jun 26Sep 261502,18064Jul 24: Licensed seats 40; Included users (150) 150; Questions asked 596Aug 24: Licensed seats 40; Included users (150) 150; Questions asked 354Sep 24: Licensed seats 40; Included users (150) 150; Questions asked 636Oct 24: Licensed seats 40; Included users (150) 150; Questions asked 715Nov 24: Licensed seats 40; Included users (150) 150; Questions asked 744Dec 24: Licensed seats 40; Included users (150) 150; Questions asked 589Jan 25: Licensed seats 40; Included users (150) 150; Questions asked 849Feb 25: Licensed seats 40; Included users (150) 150; Questions asked 853Mar 25: Licensed seats 40; Included users (150) 150; Questions asked 924Apr 25: Licensed seats 40; Included users (150) 150; Questions asked 947May 25: Licensed seats 40; Included users (150) 150; Questions asked 967Jun 25: Licensed seats 40; Included users (150) 150; Questions asked 1,083Jul 25: Licensed seats 40; Included users (150) 150; Questions asked 1,217Aug 25: Licensed seats 40; Included users (150) 150; Questions asked 688Sep 25: Active users 37; Licensed seats 40; Included users (150) 150; Questions asked 1,284Oct 25: Active users 38; Licensed seats 40; Included users (150) 150; Questions asked 1,253Nov 25: Active users 39; Licensed seats 40; Included users (150) 150; Questions asked 1,186Dec 25: Active users 40; Licensed seats 40; Included users (150) 150; Questions asked 986Jan 26: Active users 41; Licensed seats 40; Included users (150) 150; Questions asked 1,196Feb 26: Active users 42; Licensed seats 40; Included users (150) 150; Questions asked 1,275Mar 26: Active users 43; Licensed seats 40; Included users (150) 150; Questions asked 1,423Apr 26: Active users 44; Licensed seats 40; Included users (150) 150; Questions asked 1,250May 26: Active users 45; Licensed seats 40; Included users (150) 150; Questions asked 1,268Jun 26: Active users 46; Licensed seats 40; Included users (150) 150; Questions asked 1,452Jul 26: Active users 54; Licensed seats 150; Included users (150) 150; Questions asked 1,820Aug 26: Active users 61; Licensed seats 150; Included users (150) 150; Questions asked 1,114Sep 26: Active users 64; Licensed seats 150; Included users (150) 150; Questions asked 2,180
One point per month; the dot and figure at the right end are the latest value. Two scales: left-axis lines read against the left figures, right-axis lines against the coloured figures on the right; both start at zero, so where the lines cross means nothing. The dotted line is the allowance. The line steps because the figure holds until it changes. Latest (Sep 26): Active users 64; Licensed seats 150; Questions asked 2,180. Oct 26 is month to date, so it is left off the lines and the tiles. Basis: product usage, facts.usage_monthly:org_001, signals:org_001.
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
Left axisConnectors configuredIncluded connectors (20)Active adminsRight axisData volume
00.0 GB1015.0 GB2030.0 GBSep 24Dec 24Mar 25Jun 25Sep 25Dec 25Mar 26Jun 26Sep 2625.8 GB92Jul 24: Connectors configured 4; Included connectors (20) 20; Data volume 5.4 GBAug 24: Connectors configured 4; Included connectors (20) 20; Data volume 5.9 GBSep 24: Connectors configured 5; Included connectors (20) 20; Data volume 8.0 GBOct 24: Connectors configured 5; Included connectors (20) 20; Data volume 8.7 GBNov 24: Connectors configured 5; Included connectors (20) 20; Data volume 9.3 GBDec 24: Connectors configured 5; Included connectors (20) 20; Data volume 10.1 GBJan 25: Connectors configured 6; Included connectors (20) 20; Data volume 12.7 GBFeb 25: Connectors configured 6; Included connectors (20) 20; Data volume 12.9 GBMar 25: Connectors configured 6; Included connectors (20) 20; Data volume 13.1 GBApr 25: Connectors configured 6; Included connectors (20) 20; Data volume 13.3 GBMay 25: Connectors configured 7; Included connectors (20) 20; Data volume 15.8 GBJun 25: Connectors configured 7; Included connectors (20) 20; Data volume 16.1 GBJul 25: Connectors configured 7; Included connectors (20) 20; Data volume 16.4 GBAug 25: Connectors configured 7; Included connectors (20) 20; Data volume 16.6 GBSep 25: Connectors configured 7; Included connectors (20) 20; Active admins 1; Data volume 16.9 GBOct 25: Connectors configured 7; Included connectors (20) 20; Active admins 1; Data volume 17.2 GBNov 25: Connectors configured 7; Included connectors (20) 20; Active admins 1; Data volume 17.4 GBDec 25: Connectors configured 8; Included connectors (20) 20; Active admins 1; Data volume 20.2 GBJan 26: Connectors configured 8; Included connectors (20) 20; Active admins 1; Data volume 20.5 GBFeb 26: Connectors configured 8; Included connectors (20) 20; Active admins 1; Data volume 20.8 GBMar 26: Connectors configured 8; Included connectors (20) 20; Active admins 2; Data volume 21.1 GBApr 26: Connectors configured 8; Included connectors (20) 20; Active admins 2; Data volume 21.4 GBMay 26: Connectors configured 8; Included connectors (20) 20; Active admins 2; Data volume 21.7 GBJun 26: Connectors configured 8; Included connectors (20) 20; Active admins 2; Data volume 22.0 GBJul 26: Connectors configured 8; Included connectors (20) 20; Active admins 2; Data volume 22.3 GBAug 26: Connectors configured 9; Included connectors (20) 20; Active admins 2; Data volume 25.4 GBSep 26: Connectors configured 9; Included connectors (20) 20; Active admins 2; Data volume 25.8 GB
One point per month; the dot and figure at the right end are the latest value. Two scales: left-axis lines read against the left figures, right-axis lines against the coloured figures on the right; both start at zero, so where the lines cross means nothing. The dotted line is the allowance. The line steps because the figure holds until it changes. Latest (Sep 26): Connectors configured 9; Active admins 2; Data volume 25.8 GB. Oct 26 is month to date, so it is left off the lines and the tiles. Basis: product usage, facts.usage_monthly:org_001, signals:org_001.
Usagemade from

The story

Narrative

Current to 11 Oct 26
Growing

Growing: Enterprise at £125,000 a year, paid on time, with active users up 42% and questions up 72% since May 2026. An expansion for two new lines is open, and Tom Ashdown must take the deal from the departed Priya Raman before the 14 Oct 2026 call.

Growing, Fenmoor Specialty Underwriting holds an Enterprise order form at £125,000 a year, signed 26 Jun 2026 and running 1 Jul 2026 to 30 Jun 2027. All four invoices were paid within terms, though the CRM shows £118,750 ARR.

Active users rose from 45 in May 2026 to 64 in September 2026 (42%), and questions from 1268 to 2180 (72%). Callum Reid asks 22% of questions over the last 90 days, a key-person exposure.

Priya Raman, the CRM owner, left B-Brain on 28 Aug 2026. Richard Thorne questioned the fee after the July 2026 freshness failures, a £1,042 credit and three missed P1 targets, and Imogen Hartley now sponsors two new lines.

Tom Ashdown takes the expansion deal from Priya and sends Richard a priced addition with the one-page value view by 9 Oct 2026, ahead of the 14 Oct 2026 negotiation call.

AI · claude-opus-5-5 · 11 Oct 2026

AImade from

ARR journey

Updated 9 Oct 26
Contracted ARR and Invoiced ARR · monthlyUpdated 09 Oct 26
Contracted ARRInvoiced ARR
£0k£75k£150kAug 24Jan 25Jun 25Nov 25Apr 26Sep 26newexpansion£125k£125kJul 24: Contracted ARR £44k; Invoiced ARR £44kAug 24: Contracted ARR £44k; Invoiced ARR £44kSep 24: Contracted ARR £44k; Invoiced ARR £44kOct 24: Contracted ARR £44k; Invoiced ARR £44kNov 24: Contracted ARR £44k; Invoiced ARR £44kDec 24: Contracted ARR £44k; Invoiced ARR £44kJan 25: Contracted ARR £44k; Invoiced ARR £44kFeb 25: Contracted ARR £44k; Invoiced ARR £44kMar 25: Contracted ARR £44k; Invoiced ARR £44kApr 25: Contracted ARR £44k; Invoiced ARR £44kMay 25: Contracted ARR £44k; Invoiced ARR £44kJun 25: Contracted ARR £44k; Invoiced ARR £44kJul 25: Contracted ARR £44k; Invoiced ARR £44kAug 25: Contracted ARR £44k; Invoiced ARR £44kSep 25: Contracted ARR £44k; Invoiced ARR £44kOct 25: Contracted ARR £44k; Invoiced ARR £44kNov 25: Contracted ARR £44k; Invoiced ARR £44kDec 25: Contracted ARR £44k; Invoiced ARR £44kJan 26: Contracted ARR £44k; Invoiced ARR £44kFeb 26: Contracted ARR £44k; Invoiced ARR £44kMar 26: Contracted ARR £44k; Invoiced ARR £44kApr 26: Contracted ARR £44k; Invoiced ARR £44kMay 26: Contracted ARR £44k; Invoiced ARR £44kJun 26: Contracted ARR £44k; Invoiced ARR £44kJul 26: Contracted ARR £125k; Invoiced ARR £125kAug 26: Contracted ARR £125k; Invoiced ARR £125kSep 26: Contracted ARR £125k; Invoiced ARR £125k
One point per month; the dot and figure at the right end are the latest value. The line steps because the figure holds until it changes. Latest (Sep 26): Contracted ARR £125k; Invoiced ARR £125k. Invoiced ARR matches Contracted ARR in every month, so it is drawn dashed over it. Basis: accounting system, facts.arr_monthly:org_001.
Show the figures as a table
Contracted ARRInvoiced ARR
Jul 24£44k£44k
Aug 24£44k£44k
Sep 24£44k£44k
Oct 24£44k£44k
Nov 24£44k£44k
Dec 24£44k£44k
Jan 25£44k£44k
Feb 25£44k£44k
Mar 25£44k£44k
Apr 25£44k£44k
May 25£44k£44k
Jun 25£44k£44k
Jul 25£44k£44k
Aug 25£44k£44k
Sep 25£44k£44k
Oct 25£44k£44k
Nov 25£44k£44k
Dec 25£44k£44k
Jan 26£44k£44k
Feb 26£44k£44k
Mar 26£44k£44k
Apr 26£44k£44k
May 26£44k£44k
Jun 26£44k£44k
Jul 26£125k£125k
Aug 26£125k£125k
Sep 26£125k£125k
Accountingmade from

Deals and documents

Current deals

DealTypeStageAmountCloseOwner
Fenmoor Specialty Underwriting – Expansionexpansionproposal14 Nov 2026Priya Raman
Fenmoor Specialty Underwriting – Expansionexpansionclosed_won£118,75026 Jun 2026Priya Raman
Fenmoor Specialty Underwriting – Renewalrenewalclosed_won£44,0001 Jul 2025Priya Raman
Fenmoor Specialty Underwriting – Newnewclosed_won£56,00017 Jun 2024Priya Raman
CRMmade from

Documents

Updated 9 Oct 26

30 documents in 7 folders; 6 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

People and activity

Contacts

CRMmade from

Activity

CRMmade from

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • not yet analysed
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Fenmoor Specialty Underwriting's pages are written from 4 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 217 AI summaries of 225 raw things (calls, tickets, emails, news), 6 people (6 with an AI write-up) and 8 staff (0 with an AI write-up), shown on 19 pages. 1 AI record in this trail is not yet analysed.

The trail as a list (block, record, entity, raw row)
Computedmade from

B-Brain is a fictional company; every organisation and person here is invented. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations75
People at customers290
B-Brain staff40
Calls784
Email threads1,169
Support tickets449
Documents477
Deals117
Invoices101
Events49
News items56

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

B-Brain is a fictional company: every organisation, person and figure here is invented for this demonstration.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

Ask Brain

Searching the index in this page. For an answer, use Ask Claude.

    Ask Claude copies your question and opens the B-Brain Claude Project, or paste it into Claude Desktop with the B-Brain tools connected. This page never sends your question to a model.