Your first B-Brain invoice
Email thread Fenmoor Specialty Underwriting: documents · billing
Logistical billing note: Nell Ashcombe sent Harriet Gale the first annual Growth subscription invoice, issued 1 Jul 2024 and due 31 Jul 2024. There is no customer response in the thread.
What was said
What this says
Current to 10 Oct 26Logistical billing note: Nell Ashcombe sent Harriet Gale the first annual Growth subscription invoice, issued 1 Jul 2024 and due 31 Jul 2024. There is no customer response in the thread.
Ask: Nell asks Harriet to check the billing entity, the contract period and the VAT treatment against Fenmoor's own records. She says B-Brain will re-issue the invoice if anything needs changing.
Customer view: Harriet does not reply in the thread, so acceptance is not shown.
Next: follow up with Harriet if payment has not arrived by the due date.
The thread
Updated 9 Oct 26Messages
Nell Ashcombe 1 Jul 2024 11:50Hi Harriet, Callum suggested I send this to you directly, as you will be the one receiving our invoices for Fenmoor. The first annual subscription invoice for the Growth tier has been issued today, 1 Jul 2024. It is the annual fee in advance for the first contract year, which runs to 30 Jun 2025. The net amount, the VAT and the gross amount are all shown on the invoice, and they should reconcile to the executed order form. If they don't, tell me and we will re-issue it. Payment is due on 31 Jul 2024, which is the thirty-day terms in your order form. It is unpaid at the moment, which is as it should be. Two things I'd ask you to check when you open it: - the billing entity and the contract period are what your auditors would expect to see - the VAT treatment matches your own records If anything needs changing, reply here and I will get it sorted myself. That one would be on us, not you. Best, Nell Nell Ashcombe Chief Executive Officer and Co-founder, B-Brain