What was said
What this says
Current to 10 Oct 26Callum Reid agreed to a demo but only on Fenmoor's bordereaux and submissions data, and said he would pass if it was slides. Priya Raman pencilled a Thursday 09:00 slot with Friday as fallback.
Ask: Callum wants a hands-on demo on bordereaux and submissions data, with three people attending: two underwriters and one from ops. He asked for mornings before 10:00 and for a confirmation date.
Customer view: he is direct and will walk away from a generic walkthrough. He also said Richard does not need to attend this one.
Next: Priya has proposed 09:00 on the Thursday of the following week and will send the invite with the three names. She tied the timing to the term end on 30 Jun 2025.
The thread
Updated 9 Oct 26Messages
- Priya Raman 9 Jun 2025 09:02Hi Callum, Thanks for the time last week - good to hear where your team is at with the oversight questions from the capacity providers. To keep momentum, I'd like to get the demo into the diary. The idea is a session on your own data rather than a slide deck, so you can see what your underwriters would actually ask the brain and what comes back. Could you let me know a couple of slots that work this week or next, and who you'd like in the room? Happy to make this easy - Daniel can join from our side if it helps to have someone who knows your set-up. Best, Priya
- Callum Reid 12 Jun 2025 14:26Priya, What I need is the demo on our bordereaux and submissions data, not a generic walkthrough. If it's slides I'll pass. Thursday or Friday next week suits. Mornings, before 10:00 ideally, as the team is flat out after that. Three of my people will join - two underwriters and one from ops. Richard doesn't need to be on this one. By when can you confirm? Callum
- Priya Raman 16 Jun 2025 08:31Hi Callum, Thanks for your note of 12 Jun 2025 - understood on using your own data. We'll build it around bordereaux queries and submissions, and I'll make sure the session is hands-on. I've pencilled Thursday next week at 09:00, with Friday at the same time as the fallback. If we can get this done before the term end on 30 Jun 2025, we'll have room to talk through anything that comes out of it without rushing. I'll send the invite today with the three names you gave me. Shout if Thursday doesn't hold. Best, Priya