What it says
What this says
Current to 10 Oct 26Executed order form under the Master Subscription Agreement for a Growth subscription and an eight-week implementation, signed by both sides on 17 Jun 2024. Initial term ran 1 Jul 2024 to 30 Jun 2025. Credits cover availability only.
What it is: the executed order form for the Growth tier plus a one-off Growth implementation. Both sides signed on 17 Jun 2024, Priya Raman for B-Brain and an unnamed authorised signatory for the customer.
Commits: the subscription is forty-four thousand pounds a year, billed annually in advance, and the implementation is twelve thousand pounds once. Availability is ninety-nine point five per cent with a one business hour P1 first response.
Unusual: nothing off the standard Growth terms. The service credit is ten per cent of one month's fee, "Availability only", so data freshness earns no credit.
Not settled: the document gives an initial term end of 30 Jun 2025 and says nothing on auto-renewal or notice. It does not show what governs the account after that date, and the customer signatory's name and role are not stated.
As found in this document
Current to 9 Oct 26- Date end
- 30 Jun 2025
- Date signed
- 17 Jun 2024
- Date start
- 1 Jul 2024
- Annual recurring subscription
- Forty-four thousand pounds
- One-off implementation fee
- Twelve thousand pounds
- Billing frequency
- annual, in advance
- Payment terms
- thirty days from the date of invoice
- Availability
- Ninety-nine point five per cent
- P1 first response
- One business hour
- Service credit
- Ten per cent of one month's fee, availability only
The document
Body
Order Form: Fenmoor Specialty Underwriting
Status: Executed (signed)
This order form is made under the B-Brain Master Subscription Agreement between the parties below. It sets out the subscription and the one-off implementation that B-Brain will provide to the customer.
Parties
| Supplier | B-Brain, London |
| Customer | Fenmoor Specialty Underwriting, London |
| Customer profile | City managing general agent writing marine cargo and professional indemnity for Lloyd's syndicates |
| B-Brain account owner | Priya Raman, Account Executive |
| B-Brain customer success manager | Daniel Okafor |
Purpose
The customer is buying the company brain so that its underwriting operations team can answer capacity providers' oversight questions from one view of submissions, bordereaux queries, claims tickets and CRM activity. The brain is built and run inside the customer's own Snowflake account.
Order lines
Read the whole document (3,497 characters)
| SKU | Description | Quantity | Unit price | Discount | Net amount | Type |
|---|---|---|---|---|---|---|
| SUB-GROWTH | Company Brain – Growth | one | forty-four thousand pounds | none | forty-four thousand pounds | Recurring, annual |
| IMP-GROWTH | Implementation – Growth (eight weeks, up to eight connectors) | one | twelve thousand pounds | none | twelve thousand pounds | One-off |
No discount applies to either line.
Commercial summary
| Item | Amount |
|---|---|
| Annual recurring subscription | Forty-four thousand pounds |
| One-off implementation fee | Twelve thousand pounds |
| Total contract value | Fifty-six thousand pounds |
The total contract value is the subscription for the first year plus the one-off implementation fee. Only the subscription, forty-four thousand pounds, recurs each year. The implementation fee is charged once and does not repeat at renewal.
Term
| Subscription start date | 1 Jul 2024 |
| Initial term end date | 30 Jun 2025 |
| Tier | Growth |
The implementation is delivered in the eight weeks from signature, and the connectors committed above are brought live as part of that work.
Billing and payment
- Billing frequency: annual, in advance.
- Payment terms: thirty days from the date of invoice.
- The implementation fee is invoiced once, alongside the first subscription invoice.
- All amounts are in pounds sterling.
Service levels
| Measure | Commitment |
|---|---|
| Availability | Ninety-nine point five per cent |
| P1 first response | One business hour |
| Service credit | Ten per cent of one month's fee |
| Credit basis | Availability only |
Service credits under this order form are earned for a breach of the availability commitment. They are not earned for data freshness. A credit is a one-off adjustment and does not change the recurring subscription amount.
General
- The Master Subscription Agreement governs this order form. Where the two differ on price or service terms, this order form prevails.
- Any change to the lines, term or service levels must be agreed in writing by both parties.
- Additional users, additional connectors and add-ons can be ordered by a further order form at any time.
Signatures
| For B-Brain | For Fenmoor Specialty Underwriting | |
|---|---|---|
| Name | Priya Raman | Authorised signatory |
| Title | Account Executive | Authorised signatory of the customer |
| Date signed | 17 Jun 2024 | 17 Jun 2024 |
| Signature | Signed | Signed |
Unusual terms
Current to 9 Oct 26- service credit for availability only, none for data freshness
- no discount on either line