Invitation: B-Brain Customer Day in London

Email thread

Fenmoor Specialty Underwriting: documents · event

Sofia Marchetti invited Kofi Mensah, a regular user on the marine team, to the London Customer Day on 12 Jun 2025 and asked for his feedback. Logistical invitation with no customer response in the thread.

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Current to 10 Oct 26

Sofia Marchetti invited Kofi Mensah, a regular user on the marine team, to the London Customer Day on 12 Jun 2025 and asked for his feedback. Logistical invitation with no customer response in the thread.

Ask: Sofia Marchetti invited Kofi Mensah to the in-person Customer Day on 12 Jun 2025. She pointed to his regular use of the brain and asked him to bring a screen or question that does not work well.

Customer view: There is no customer response in the thread, so his interest is not shown.

Next: She offered that he could check with his underwriter first and said she would send details to those who confirm.

AI · claude-sonnet-5-5 · 10 Oct 2026

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The thread

Updated 9 Oct 26

Typeevent

Messages1

First message2025-05-23

Last message2025-05-23

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Messages

Sofia Marchetti 23 May 2025 13:23
to Kofi Mensah
Hello Kofi, I am writing to invite you to the B-Brain Customer Day, which we are holding in person in London on Thursday 12 June 2025. I lead the customer success team here, and one thing I keep hearing is that the people who use the brain every day have the best sense of what works and what does not. You are one of the most regular users on the Fenmoor marine team, so your view would be very welcome. It is a chance to meet other customers, see what we are building next and talk to the team who look after your account, including Daniel. There is no preparation needed. If there is a screen, a report or a question you use all the time and wish worked differently, bring it along and we will make sure someone looks at it with you. Could you let me know whether you can make it? If you would like to check with your underwriter first, please do, and let me know either way. I will send the practical details to those who confirm. Best regards, Sofia Marchetti Head of Customer Success, B-Brain

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