Customer folders
Customer folders
Updated 9 Oct 26Growing · ARR £125,000 · renews 1 Jul 2027 · {'crm_arr': 118750, 'differs': True}
Growing: Enterprise at £125,000 a year, paid on time, with active users up 42% and questions up 72% since May 2026. An expansion for two new lines is open, and Tom Ashdown must take the deal from the departed Priya Raman before the 14 Oct 2026 call.
AtRisk · ARR £44,000 · renews 1 Dec 2026 · {'crm_arr': 88000, 'differs': True}
AtRisk: Brackwell Freight's Growth renewal on 1 Dec 2026 is proposed at £50,000 against £44,000 today, while active users fell from 23 to 14, champion Liam Doherty has left and Finance Director Gareth Whitlam questions value.
AtRisk · ARR £45,000 · renews 5 Jan 2027 · {'crm_arr': 50000, 'differs': False}
AtRisk: the Growth renewal is 88 days away. B-Brain over-billed against the £45,000 order form, one invoice is disputed and 65 days overdue, and Joost Verbeek has challenged the renewal figure. Usage is rising strongly.
AtRisk · ARR £19,500 · renews 4 Jan 2027 · {'crm_arr': 19500, 'differs': False}
AtRisk: Hollins Tarrant's Starter renewal on 4 Jan 2027 carries a 12.8% rise to £22,000. Active users and questions have collapsed, and the Managing Director says the team stopped using the brain after the Salesforce move.
Lost · ARR £0 · {'crm_arr': 44000, 'differs': True}
Lost: Lornefield's Growth subscription ended on 2 Apr 2026 after a group-directed notice, though the CRM stage still reads customer. Douglas Baird has reopened talks, and a £50,000 win-back lead awaits group sign-off.
Lost · {'crm_arr': None, 'differs': False}
Lost: Quillmark Health chose another vendor after its Enterprise evaluation and named an unresolved data-integrity incident as the reason. Nothing was signed or invoiced. Jordan Pike should review the incident and send Megan Alvarez a written close-out.
{'crm_arr': None, 'differs': False}
ARR £125,000 · {'crm_arr': 125000, 'differs': False}
ARR £58,000 · {'crm_arr': 58000, 'differs': True}
ARR £50,000 · {'crm_arr': 50000, 'differs': False}
ARR £19,500 · {'crm_arr': 19500, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
ARR £44,000 · {'crm_arr': 44000, 'differs': False}
ARR £22,000 · {'crm_arr': 22000, 'differs': False}
ARR £48,500 · {'crm_arr': 48500, 'differs': False}
ARR £19,500 · {'crm_arr': 19500, 'differs': False}
ARR £51,000 · {'crm_arr': 58000, 'differs': True}
ARR £19,500 · {'crm_arr': 19500, 'differs': False}
ARR £0 · {'crm_arr': 39600, 'differs': True}
ARR £22,000 · {'crm_arr': 22000, 'differs': False}
ARR £19,500 · {'crm_arr': 19500, 'differs': False}
ARR £120,500 · {'crm_arr': 120500, 'differs': False}
ARR £44,000 · {'crm_arr': 50000, 'differs': True}
ARR £46,800 · {'crm_arr': 46800, 'differs': True}
ARR £113,500 · {'crm_arr': 113500, 'differs': False}
{'crm_arr': None, 'differs': False}
ARR £22,000 · {'crm_arr': 22000, 'differs': False}
ARR £47,500 · {'crm_arr': 47500, 'differs': False}
ARR £50,000 · {'crm_arr': 50000, 'differs': False}
ARR £22,000 · {'crm_arr': 22000, 'differs': False}
ARR £22,000 · {'crm_arr': 22000, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}
{'crm_arr': None, 'differs': False}