Gemma Holt
Person
Harrowden Foods: documents · champion
Gemma Holt is the internal champion at Harrowden Foods and its admin. She drives expansion requests and is the biggest asker, but cannot sign alone: Rajesh Mistry decides. An add-on for planner users is still open.
Who they are
Insight
Current to 11 Oct 26Gemma Holt is the internal champion at Harrowden Foods and its admin. She drives expansion requests and is the biggest asker, but cannot sign alone: Rajesh Mistry decides. An add-on for planner users is still open.
Role: Commercial Insights Manager at Harrowden Foods, recorded in the CRM as champion. She holds an admin platform account created on 5 Jan 2026 and was the only admin at the 2 Jun 2026 QBR.
Influence: she pushes for customer service and planner access, but her managing director and Rajesh Mistry sign. Her influence is advocacy, not authority.
Watch: a large share of questions comes from her, so the account leans on one person. The £8,000 plus VAT planner add-on is open, with a decision targeted for 30 Oct 2026.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Harrowden Foods | Commercial Insights Manager | champion | gemma.holt@harrowden.example |
CRMmade from
Activity
- 6 Nov 2026callHarrowden Foods / BB-Demo – Check In
- 19 Oct 2026callHarrowden Foods / BB-Demo – Negotiation
+1 - 12 Oct 2026callHarrowden Foods / BB-Demo – Renewal+1
- 12 Oct 2026callHarrowden Foods / BB-Demo – Renewal+1
- 6 Oct 2026dealHarrowden Foods – Renewal
- 29 Sep 2026email_threadFollow-up: proposal for additional users
- 28 Sep 2026callHarrowden Foods / BB-Demo – Proposal
- 22 Sep 2026email_threadProposal walk-through
- 22 Sep 2026dealHarrowden Foods – Expansion
- 22 Sep 2026callHarrowden Foods / BB-Demo – Qbr+1
- 18 Sep 2026email_threadScheduling the next QBR
- 8 Sep 2026ticketHow to create a dashboard by complaint category
- 8 Sep 2026ticketSalesforce connector stopped syncing
- 2 Sep 2026email_threadFollow-up: QBR+1
- 1 Sep 2026callHarrowden Foods / BB-Demo – Qbr+1
- 25 Aug 2026email_threadQBR: getting a date in the diary
- 6 Aug 2026email_threadNotes from our check-in
- 5 Aug 2026callHarrowden Foods / BB-Demo – Check In
- 30 Jul 2026email_threadCheck-in: finding a time
- 21 Jul 2026ticketNightly refresh didn't run
- 13 Jul 2026callHarrowden Foods / BB-Demo – Check In
- 6 Jul 2026email_threadSetting up our next check-in
- 29 Jun 2026email_threadFollowing up on your support ticket
- 26 Jun 2026ticketUrgent: Dashboard queries returning stale data
- 16 Jun 2026email_threadFollow-up: user add-on and customer service access+1
- 15 Jun 2026email_threadYour Growth add-on quote and next steps
- 15 Jun 2026callHarrowden Foods / BB-Demo – Negotiation+1
- 11 Jun 2026callHarrowden Foods / BB-Demo – Proposal
- 4 Jun 2026email_threadAdding users: walking through the proposal
- 3 Jun 2026email_threadQBR follow-up and next steps+1
- 2 Jun 2026callHarrowden Foods / BB-Demo – Qbr+1
- 1 Jun 2026dealHarrowden Foods – Expansion
- 29 May 2026email_threadGetting the next QBR in the diary
- 21 May 2026eventBB-Demo webinar
+10 - 14 May 2026ticketHow do I set up dashboards for multiple teams?
- 14 May 2026email_threadAdding more users for customer service
- 12 May 2026callHarrowden Foods / BB-Demo – Check In
- 11 May 2026email_threadInvitation: BB-Demo webinar on Thursday 21 May 2026
- 5 May 2026email_threadCheck-in call: finding a slot
- 5 May 2026callHarrowden Foods / BB-Demo – Check In
- 27 Apr 2026email_threadNext check-in: finding a slot
- 7 Apr 2026ticketData quality: Duplicate customer contacts in Sainsbury account
- 7 Apr 2026callHarrowden Foods / BB-Demo – Check In
- 31 Mar 2026email_threadBooking your next check-in
- 27 Mar 2026ticketRetailer data: complaints not matching across systems
- 16 Mar 2026callHarrowden Foods / BB-Demo – Training
- 25 Feb 2026ticketRequest: Add customer service team to brain access
- 25 Feb 2026callHarrowden Foods / BB-Demo – Onboarding
- 19 Feb 2026email_threadOnboarding: follow-up sessions and who attends
- 17 Feb 2026callHarrowden Foods / BB-Demo – Onboarding
- 13 Feb 2026email_threadOnboarding sessions: getting some time in the diary
- 10 Feb 2026callHarrowden Foods / BB-Demo – Onboarding
- 3 Feb 2026email_threadOnboarding: customer service session and next steps
- 3 Feb 2026callHarrowden Foods / BB-Demo – Onboarding
- 28 Jan 2026email_threadOnboarding: bringing customer service into the rollout
- 28 Jan 2026callHarrowden Foods / BB-Demo – Onboarding
- 22 Jan 2026email_threadOnboarding sessions: getting dates in the diary
- 21 Jan 2026callHarrowden Foods / BB-Demo – Onboarding
- 15 Jan 2026email_threadScheduling the onboarding sessions
- 13 Jan 2026callHarrowden Foods / BB-Demo – Onboarding
- 8 Jan 2026email_threadFollow-up from kickoff: next steps for Harrowden Foods
- 7 Jan 2026callHarrowden Foods / BB-Demo – Kickoff
- 5 Jan 2026email_threadOnboarding session: finding a time
- 5 Jan 2026callHarrowden Foods / BB-Demo – Kickoff
- 31 Dec 2025email_threadKickoff: what we need from your side
- 24 Dec 2025email_threadKickoff call: getting a date in the diary
- 28 Nov 2025email_threadHarrowden Foods and BB-Demo: Growth proposal, next steps+1
- 28 Nov 2025callHarrowden Foods / BB-Demo – Negotiation+1
- 13 Nov 2025email_threadHarrowden Foods proposal: follow-up and next steps
- 13 Nov 2025callHarrowden Foods / BB-Demo – Proposal
- 10 Nov 2025email_threadWalking through the proposal: finding a time
- 3 Nov 2025email_threadCustomer service access to the brain: questions after the demo
+1 - 31 Oct 2025callHarrowden Foods / BB-Demo – Demo+1
- 27 Oct 2025email_threadFollowing up on the demo
- 27 Oct 2025callHarrowden Foods / BB-Demo – Demo
- 23 Oct 2025email_threadSetting up your demo of the brain
- 21 Oct 2025email_threadArranging the demo on your own data
- 8 Oct 2025email_threadFollowing up on our discovery call
- 8 Oct 2025callHarrowden Foods / BB-Demo – Discovery
- 2 Oct 2025email_threadSetting up a discovery call
- 19 Sep 2025dealHarrowden Foods – New
CRMmade from