Your Growth add-on quote and next steps

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Lewis Kerr sends a £4,405 add-on quote, exclusive of VAT, co-termed to the 4 Jan 2027 renewal, hoping for signature by 17 Jun 2026. Gemma Holt is positive but cannot sign without Rajesh, who wants usage figures and cost per head.

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Current to 11 Oct 26

Lewis Kerr sends a £4,405 add-on quote, exclusive of VAT, co-termed to the 4 Jan 2027 renewal, hoping for signature by 17 Jun 2026. Gemma Holt is positive but cannot sign without Rajesh, who wants usage figures and cost per head.

Ask: Lewis wants the quote signed by 17 Jun 2026 and offered usage figures for Rajesh. Existing 40 licensed users and connectors stay as they are.

Customer view: Gemma says the proposal looks right, account managers love it and customer service are asking for access. She cannot sign anything without Rajesh.

Next: Lewis sends usage figures and cost per head today, then Gemma returns with Rajesh's decision.

AI · claude-sonnet-5-5 · 11 Oct 2026

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Updated 9 Oct 26

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First message2026-06-15

Last message2026-06-16

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Lewis Kerr 15 Jun 2026 13:29
to Gemma Holt
Hello Gemma, Following our call, here is the proposal for the add-on to your Growth subscription, written up so you can pass it on to Rajesh. To put a number on it, the quote comes to £4,405 in total, exclusive of VAT. It's co-termed to your renewal on 4 Jan 2027, so you won't have a second renewal date to manage, and your existing 40 licensed users and connectors stay as they are. Nothing else on your order form changes. I'm hoping to get this signed by Wednesday 17 Jun 2026, so the extra access is in place well before the end of the quarter. If Rajesh would like to see the usage figures alongside the quote, I'm happy to send those over today. Could you let me know whether anything in the proposal needs changing before it goes to him? Kind regards, Lewis Lewis Kerr Account Executive, BB-Demo
Gemma Holt 16 Jun 2026 09:23
to Lewis Kerr
Hi Lewis, Thanks, this is really clear. The account managers love it and customer service are already asking when they can get on, so the timing is good. The proposal looks right to me. I'm walking Rajesh through it this morning, as I can't sign anything without him. He'll want the usage figures and the cost per head, so yes please, send those over today if you can. I'll come back to you as soon as he's seen it. Wednesday should be fine from our side. Cheers, Gemma

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