Next check-in: finding a slot

Hi Gemma, Hope the week has started well. It's time to get the next check-in booked, and here's what the numbers say going in: active use is still climbing and is well ahead of the quarter before, so there is plenty to talk about. There were a couple of support tickets from your side this month, both small and both dealt with. I'll bring the details so you can see how they were handled and whether anything needs a second look. Could you do later this week, or early next week if that's easier? Let me know a day and I'll send the invite. I'd also like to hear how the customer service rollout is going and whether there are other teams we should be thinking about. Best, Amara Amara Obi Customer Success Manager, BB-Demo

Hi Amara, Thanks, good timing. Early next week is better for me, Monday or Tuesday morning if you can. This week is a bit of a scramble with the retailer review prep. Actually the brain helped with that just today. Someone pulled together the complaints and order history for one of the supermarkets in a few minutes, which used to take half a day. I'll tell you the full story when we speak. On the tickets, nothing to worry about as far as I know, but do bring the details. Cheers, Gemma On 27 Apr 2026, at 14:41, Amara Obi wrote: > Could you do later this week, or early next week if that's easier? Let me know a day and I'll send the invite.