B-Brain
Kingdon Diagnostics logo

Kingdon Diagnostics

Watch£119kRenews 6 Jan 27Renewal_open · £135k/yr
made from

AI facts

Current to 14 Oct 26

Kingdon Diagnostics is on Enterprise at £119k a year under the order form signed 22 Dec 2025, running 6 Jan 2026 to 5 Jan 2027. Active users held at 103 from May 2026 to September 2026, against 150 licensed. The renewal falls on 6 Jan 2027, 89 days away, at a renewal price of £125k, while the open CRM renewal deal carries £135k. Graeme Charlton, the CFO, has asked what the extra amount buys and wants a business case.

Read from 29 calls · 45 email threads · 18 tickets · 1 news items · 4 deals · 6 people · 17 documents, newest 7 Oct 26

AImade from

Profile

Updated 9 Oct 26
  • IndustryHealthcare servicesSource: CRM company record
  • Websitekingdondiagnostics.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityNewcastle upon TyneSource: CRM company record
  • Size480 employeesSource: CRM company record
  • CRM ownerLewis KerrSource: CRM company record · Account Executive · CSM Marcus Bell
  • Customer since6 Jan 2025Source: first executed order form ctr_083_01, signed 23 Dec 2024 · Growth tier · In the CRM since 9 Sep 2024
  • TypeCustomerSource: contracts and invoices (signals) · CRM stage customer
  • StateWatchSource: AI assessment · Written 14 Oct 2026
CRMmade from

AI opinion

Current to 14 Oct 26

Watch, because the renewal is 89 days away at a higher price and Graeme Charlton is pressing on seat value. Invoices are paid within terms and usage is holding, so this is value risk, not money risk. A business case on margin and turnaround could secure the renewal.

SignalsKingdon Diagnostics – RenewalKingdon Diagnostics - Order Form (signed)Kingdon Diagnostics / BB-Demo – Check InYour renewal: Kingdon Diagnostics Enterprise

AI · claude-opus-5-5 · 14 Oct 2026

AImade from

Key facts

Updated 9 Oct 26
  • Contracted ARR£119,000Source: executed order form ctr_083_03, 6 Jan 2026 to 5 Jan 2027 · CRM £119,000 · Invoiced run rate £119,000 · As of 9 Oct 2026
  • Next renewal6 Jan 2027Basis: order form ctr_083_03 ends 5 Jan 2027 · In 89 days · Renewal price £125,000 (+5%) · list price of the tier on the renewal date (price book); v1 prices and first-term discounts end at renewal
  • Term6 Jan 2026 to 5 Jan 2027Source: order form ctr_083_03 (renewal), signed 22 Dec 2025 · Billed annually · 150 seats, 30 connectors
  • TierEnterpriseSource: the current order form
  • Open dealRenewal open · £135,000Source: CRM deal Kingdon Diagnostics – Renewal · renewal deal · Expected close 22 Dec 2026 · Owner Lewis Kerr
  • Last contact8 Oct 2026Email: Your renewal: Kingdon Diagnostics Enterprise · 1 days before 9 Oct 2026
  • Tenanteu-west-1Source: product analytics, reporting since Jan 2025 · 23 connectors configured
  • Licensed seats150103 active users in Sep 2026 · Order form ctr_083_03: 150 seats
Computedmade from

Next step

Current to 14 Oct 26
What
Lewis Kerr settles the renewal figure and sends Graeme Charlton a current-against-proposed breakdown with a margin and turnaround business case before the call booked for 14 Oct 2026. renewal
Who
Lewis Kerr Lewis Kerr
When
This week by 9 Oct 2026
Why
Lewis Kerr should settle one renewal figure, since the notice quoted £135k against a £125k renewal price. He should send Graeme Charlton a side by side with a margin and turnaround case before the renewal call booked for 14 Oct 2026.

AI · claude-opus-5-5 · 14 Oct 2026

AImade from

The story

Current to 14 Oct 26
Watch

Watch: Kingdon Diagnostics renews Enterprise on 6 Jan 2027 at £125k against £119k today, while the CRM deal carries £135k. Usage is holding and invoices are paid, but CFO Graeme Charlton wants a business case first.

Watch: Kingdon Diagnostics is on Enterprise at £119k a year under the order form signed 22 Dec 2025, running to 5 Jan 2027. It renews on 6 Jan 2027 at £125k, while the CRM renewal deal carries £135k.

Active users held at 103 from May 2026 to September 2026 and questions rose from 2680 to 3075. Ryan Heslop, the only admin, asked 15% of questions in the last 12 months; champion Aisha Bukhari lost access on 1 Oct 2025.

On the 28 Sep 2026 call, Graeme Charlton, the CFO, challenged around 28 active users against 150 licensed and wants a business case first. Every invoice is paid within terms, so this is value risk, not money risk.

Lewis Kerr settles one renewal figure and sends Graeme a current-against-proposed breakdown with a margin and turnaround case by 9 Oct 2026, ahead of the call booked for 14 Oct 2026.

AI · claude-opus-5-5 · 14 Oct 2026

AImade from

ARR journey

Updated 9 Oct 26
Updated 09 Oct 26
CSV
Contracted ARRInvoiced ARR
£0k£60k£120kJan 25May 25Sep 25Jan 26May 26Sep 26newexpansionexpansion£119k£119kJan 25: Contracted ARR £41,800; Invoiced ARR £41,800Feb 25: Contracted ARR £41,800; Invoiced ARR £41,800Mar 25: Contracted ARR £41,800; Invoiced ARR £41,800Apr 25: Contracted ARR £41,800; Invoiced ARR £41,800May 25: Contracted ARR £41,800; Invoiced ARR £41,800Jun 25: Contracted ARR £41,800; Invoiced ARR £41,800Jul 25: Contracted ARR £41,800; Invoiced ARR £41,800Aug 25: Contracted ARR £41,800; Invoiced ARR £41,800Sep 25: Contracted ARR £50,800; Invoiced ARR £44,734Oct 25: Contracted ARR £50,800; Invoiced ARR £44,734Nov 25: Contracted ARR £50,800; Invoiced ARR £44,734Dec 25: Contracted ARR £50,800; Invoiced ARR £44,734Jan 26: Contracted ARR £119,000; Invoiced ARR £119,000Feb 26: Contracted ARR £119,000; Invoiced ARR £119,000Mar 26: Contracted ARR £119,000; Invoiced ARR £119,000Apr 26: Contracted ARR £119,000; Invoiced ARR £119,000May 26: Contracted ARR £119,000; Invoiced ARR £119,000Jun 26: Contracted ARR £119,000; Invoiced ARR £119,000Jul 26: Contracted ARR £119,000; Invoiced ARR £119,000Aug 26: Contracted ARR £119,000; Invoiced ARR £119,000Sep 26: Contracted ARR £119,000; Invoiced ARR £119,000

One point per month; the dot and figure at the right end are the latest value. Dashed upright lines mark dated events. Latest (Sep 26): Contracted ARR £119k; Invoiced ARR £119k. Basis: accounting system, facts.arr_monthly:org_083.

Show the figures as a table
MonthContracted ARRInvoiced ARR
Jan 25£41,800£41,800
Feb 25£41,800£41,800
Mar 25£41,800£41,800
Apr 25£41,800£41,800
May 25£41,800£41,800
Jun 25£41,800£41,800
Jul 25£41,800£41,800
Aug 25£41,800£41,800
Sep 25£50,800£44,734
Oct 25£50,800£44,734
Nov 25£50,800£44,734
Dec 25£50,800£44,734
Jan 26£119,000£119,000
Feb 26£119,000£119,000
Mar 26£119,000£119,000
Apr 26£119,000£119,000
May 26£119,000£119,000
Jun 26£119,000£119,000
Jul 26£119,000£119,000
Aug 26£119,000£119,000
Sep 26£119,000£119,000
Accountingmade from

Platform usage

Updated 9 Oct 26
Active users · Sep 26
103level vs 3 months earlierof 150 included on the tier
Questions asked · Sep 26
3,075up 7 vs 3 months earlier
Connectors configured · Sep 26
23up 3 vs 3 months earlierof 20 included on the tier
Active admins · Sep 26
1level vs 3 months earlier
Data volume · Sep 26
69.6 GBup 11.7 GB vs 3 months earlier
Active users and questions · monthlyUpdated 09 Oct 26
CSV
Left axisActive usersLicensed seatsIncluded users (150)Right axisQuestions asked
00752,0001504,000Mar 25Jun 25Sep 25Dec 25Mar 26Jun 26Sep 26Included users (150)1503,075103Jan 25: Active users 11; Licensed seats 40; Questions asked 135Feb 25: Active users 19; Licensed seats 40; Questions asked 321Mar 25: Active users 22; Licensed seats 40; Questions asked 539Apr 25: Active users 25; Licensed seats 40; Questions asked 620May 25: Active users 27; Licensed seats 40; Questions asked 735Jun 25: Active users 27; Licensed seats 40; Questions asked 825Jul 25: Active users 27; Licensed seats 40; Questions asked 849Aug 25: Active users 27; Licensed seats 40; Questions asked 460Sep 25: Active users 27; Licensed seats 40; Questions asked 776Oct 25: Active users 27; Licensed seats 40; Questions asked 850Nov 25: Active users 26; Licensed seats 40; Questions asked 772Dec 25: Active users 26; Licensed seats 40; Questions asked 619Jan 26: Active users 103; Licensed seats 150; Questions asked 2,653Feb 26: Active users 103; Licensed seats 150; Questions asked 2,769Mar 26: Active users 103; Licensed seats 150; Questions asked 3,196Apr 26: Active users 103; Licensed seats 150; Questions asked 2,868May 26: Active users 103; Licensed seats 150; Questions asked 2,680Jun 26: Active users 103; Licensed seats 150; Questions asked 3,068Jul 26: Active users 103; Licensed seats 150; Questions asked 3,075Aug 26: Active users 103; Licensed seats 150; Questions asked 1,716Sep 26: Active users 103; Licensed seats 150; Questions asked 3,075

Questions asked are read on the right axis, on their own scale, and users on the left: questions run to thousands a month where users run to hundreds. The dotted line is the allowance. Dashed upright lines mark dated events. Latest (Sep 26): Active users 103; Licensed seats 150; Questions asked 3,075. Basis: product usage, facts.usage_monthly:org_083, signals:org_083.

Show the figures as a table
MonthActive usersLicensed seatsQuestions asked
Jan 251140135
Feb 251940321
Mar 252240539
Apr 252540620
May 252740735
Jun 252740825
Jul 252740849
Aug 252740460
Sep 252740776
Oct 252740850
Nov 252640772
Dec 252640619
Jan 261031502,653
Feb 261031502,769
Mar 261031503,196
Apr 261031502,868
May 261031502,680
Jun 261031503,068
Jul 261031503,075
Aug 261031501,716
Sep 261031503,075
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
CSV
Left axisConnectors configuredActive adminsIncluded connectors (20)Right axisData volume
00.0 GB1240.0 GB2580.0 GBMar 25Jun 25Sep 25Dec 25Mar 26Jun 26Sep 26Included connectors (20)2369.6 GB1Jan 25: Connectors configured 2; Active admins 2; Data volume 4.33 GBFeb 25: Connectors configured 4; Active admins 2; Data volume 8.82 GBMar 25: Connectors configured 6; Active admins 2; Data volume 13.49 GBApr 25: Connectors configured 6; Active admins 2; Data volume 13.75 GBMay 25: Connectors configured 6; Active admins 2; Data volume 14.01 GBJun 25: Connectors configured 6; Active admins 2; Data volume 14.27 GBJul 25: Connectors configured 6; Active admins 2; Data volume 14.53 GBAug 25: Connectors configured 6; Active admins 2; Data volume 14.80 GBSep 25: Connectors configured 6; Active admins 2; Data volume 15.05 GBOct 25: Connectors configured 7; Active admins 2; Data volume 17.87 GBNov 25: Connectors configured 11; Active admins 1; Data volume 28.55 GBDec 25: Connectors configured 12; Active admins 1; Data volume 31.67 GBJan 26: Connectors configured 12; Active admins 1; Data volume 32.20 GBFeb 26: Connectors configured 14; Active admins 1; Data volume 38.12 GBMar 26: Connectors configured 16; Active admins 1; Data volume 44.28 GBApr 26: Connectors configured 17; Active admins 1; Data volume 47.77 GBMay 26: Connectors configured 19; Active admins 1; Data volume 54.22 GBJun 26: Connectors configured 20; Active admins 1; Data volume 57.93 GBJul 26: Connectors configured 20; Active admins 1; Data volume 58.81 GBAug 26: Connectors configured 20; Active admins 1; Data volume 59.69 GBSep 26: Connectors configured 23; Active admins 1; Data volume 69.62 GB

Data volume is read on the right axis, in GB, and connectors and admins on the left, as counts: one scale would flatten the counts. The dotted line is the allowance. Latest (Sep 26): Connectors configured 23; Active admins 1; Data volume 69.6 GB. Basis: product usage, facts.usage_monthly:org_083, signals:org_083.

Show the figures as a table
MonthConnectors configuredActive adminsData volume
Jan 25224.33 GB
Feb 25428.82 GB
Mar 256213.49 GB
Apr 256213.75 GB
May 256214.01 GB
Jun 256214.27 GB
Jul 256214.53 GB
Aug 256214.80 GB
Sep 256215.05 GB
Oct 257217.87 GB
Nov 2511128.55 GB
Dec 2512131.67 GB
Jan 2612132.20 GB
Feb 2614138.12 GB
Mar 2616144.28 GB
Apr 2617147.77 GB
May 2619154.22 GB
Jun 2620157.93 GB
Jul 2620158.81 GB
Aug 2620159.69 GB
Sep 2623169.62 GB
Usagemade from

Documents

Updated 9 Oct 26

17 documents in 6 folders; 3 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

DealStageAmountClose
Kingdon Diagnostics – Renewalrenewal_open£135,00022 Dec 2026
CRMmade from

Open tickets

Not yet analysedNo open tickets.
Helpdeskmade from

Activity

CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • not yet analysed
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Kingdon Diagnostics' pages are written from 5 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 110 AI summaries of 118 raw things (calls, tickets, emails, news), 6 people (6 with an AI write-up) and 7 staff (0 with an AI write-up), shown on 14 pages. 2 AI records in this trail are not yet analysed.

The trail as a list (block, record, entity, raw row)
  • Activity page block
  • AI opinion page block
    • Kingdon Diagnostics on watch AI record
      • Kingdon Diagnostics – New entity
        • Kingdon Diagnostics entity
          • accounting/customers.csv org_083 raw row
          • crm/companies.csv org_083 raw row
          • product_analytics/tenants.csv org_083 raw row
        • contracts/order_form_lines.csv ctr_083_01:1 raw row
        • contracts/order_form_lines.csv ctr_083_01:2 raw row
        • contracts/order_forms.csv ctr_083_01 raw row
        • crm/deal_close_date_changes.csv deal_083_01:1 raw row
        • crm/deal_line_items.csv deal_083_01:1 raw row
        • +8 more
      • Kingdon Diagnostics – Expansion entity
        • Kingdon Diagnostics entity
          • accounting/customers.csv org_083 raw row
          • crm/companies.csv org_083 raw row
          • product_analytics/tenants.csv org_083 raw row
        • contracts/order_form_lines.csv ctr_083_02:1 raw row
        • contracts/order_forms.csv ctr_083_02 raw row
        • crm/deal_line_items.csv deal_083_02:1 raw row
        • crm/deal_stage_history.csv deal_083_02:1 raw row
        • crm/deal_stage_history.csv deal_083_02:2 raw row
        • +3 more
      • Kingdon Diagnostics – Renewal entity
        • Kingdon Diagnostics entity
          • accounting/customers.csv org_083 raw row
          • crm/companies.csv org_083 raw row
          • product_analytics/tenants.csv org_083 raw row
        • contracts/order_form_lines.csv ctr_083_03:1 raw row
        • contracts/order_form_lines.csv ctr_083_03:2 raw row
        • contracts/order_forms.csv ctr_083_03 raw row
        • crm/deal_line_items.csv deal_083_03:1 raw row
        • crm/deal_line_items.csv deal_083_03:2 raw row
        • +5 more
      • Kingdon Diagnostics – Renewal entity
        • Kingdon Diagnostics entity
          • accounting/customers.csv org_083 raw row
          • crm/companies.csv org_083 raw row
          • product_analytics/tenants.csv org_083 raw row
        • crm/deal_line_items.csv deal_083_04:1 raw row
        • crm/deal_line_items.csv deal_083_04:2 raw row
        • crm/deal_stage_history.csv deal_083_04:1 raw row
        • crm/deals.csv deal_083_04 raw row
      • Kingdon Diagnostics: Enterprise term to Jan 2027 AI record
      • INV-083-0001 entity
        • Kingdon Diagnostics entity
          • accounting/customers.csv org_083 raw row
          • crm/companies.csv org_083 raw row
          • product_analytics/tenants.csv org_083 raw row
        • accounting/invoice_lines.csv inv_083_001:1 raw row
        • accounting/invoices.csv inv_083_001 raw row
        • accounting/payments.csv pay_083_001 raw row
      • +89 more
  • ARR journey page block
    • facts.arr_monthly:org_083 facts table
      • Kingdon Diagnostics – New entity
        • Kingdon Diagnostics entity
          • accounting/customers.csv org_083 raw row
          • crm/companies.csv org_083 raw row
          • product_analytics/tenants.csv org_083 raw row
        • contracts/order_form_lines.csv ctr_083_01:1 raw row
        • contracts/order_form_lines.csv ctr_083_01:2 raw row
        • contracts/order_forms.csv ctr_083_01 raw row
        • crm/deal_close_date_changes.csv deal_083_01:1 raw row
        • crm/deal_line_items.csv deal_083_01:1 raw row
        • +8 more
      • Kingdon Diagnostics – Expansion entity
        • Kingdon Diagnostics entity
          • accounting/customers.csv org_083 raw row
          • crm/companies.csv org_083 raw row
          • product_analytics/tenants.csv org_083 raw row
        • contracts/order_form_lines.csv ctr_083_02:1 raw row
        • contracts/order_forms.csv ctr_083_02 raw row
        • crm/deal_line_items.csv deal_083_02:1 raw row
        • crm/deal_stage_history.csv deal_083_02:1 raw row
        • crm/deal_stage_history.csv deal_083_02:2 raw row
        • +3 more
      • Kingdon Diagnostics – Renewal entity
        • Kingdon Diagnostics entity
          • accounting/customers.csv org_083 raw row
          • crm/companies.csv org_083 raw row
          • product_analytics/tenants.csv org_083 raw row
        • contracts/order_form_lines.csv ctr_083_03:1 raw row
        • contracts/order_form_lines.csv ctr_083_03:2 raw row
        • contracts/order_forms.csv ctr_083_03 raw row
        • crm/deal_line_items.csv deal_083_03:1 raw row
        • crm/deal_line_items.csv deal_083_03:2 raw row
        • +5 more
      • Kingdon Diagnostics – Renewal entity
        • Kingdon Diagnostics entity
          • accounting/customers.csv org_083 raw row
          • crm/companies.csv org_083 raw row
          • product_analytics/tenants.csv org_083 raw row
        • crm/deal_line_items.csv deal_083_04:1 raw row
        • crm/deal_line_items.csv deal_083_04:2 raw row
        • crm/deal_stage_history.csv deal_083_04:1 raw row
        • crm/deals.csv deal_083_04 raw row
      • INV-083-0001 entity
        • Kingdon Diagnostics entity
          • accounting/customers.csv org_083 raw row
          • crm/companies.csv org_083 raw row
          • product_analytics/tenants.csv org_083 raw row
        • accounting/invoice_lines.csv inv_083_001:1 raw row
        • accounting/invoices.csv inv_083_001 raw row
        • accounting/payments.csv pay_083_001 raw row
      • INV-083-0002 entity
        • Kingdon Diagnostics entity
          • accounting/customers.csv org_083 raw row
          • crm/companies.csv org_083 raw row
          • product_analytics/tenants.csv org_083 raw row
        • accounting/invoice_lines.csv inv_083_002:1 raw row
        • accounting/invoices.csv inv_083_002 raw row
        • accounting/payments.csv pay_083_002 raw row
      • +2 more
  • AI facts page block
    • Kingdon Diagnostics on watch AI record
      • Kingdon Diagnostics – New entity
        • Kingdon Diagnostics entity
          • accounting/customers.csv org_083 raw row
          • crm/companies.csv org_083 raw row
          • product_analytics/tenants.csv org_083 raw row
        • contracts/order_form_lines.csv ctr_083_01:1 raw row
        • contracts/order_form_lines.csv ctr_083_01:2 raw row
        • contracts/order_forms.csv ctr_083_01 raw row
        • crm/deal_close_date_changes.csv deal_083_01:1 raw row
        • crm/deal_line_items.csv deal_083_01:1 raw row
        • +8 more
      • Kingdon Diagnostics – Expansion entity
        • Kingdon Diagnostics entity
          • accounting/customers.csv org_083 raw row
          • crm/companies.csv org_083 raw row
          • product_analytics/tenants.csv org_083 raw row
        • contracts/order_form_lines.csv ctr_083_02:1 raw row
        • contracts/order_forms.csv ctr_083_02 raw row
        • crm/deal_line_items.csv deal_083_02:1 raw row
        • crm/deal_stage_history.csv deal_083_02:1 raw row
        • crm/deal_stage_history.csv deal_083_02:2 raw row
        • +3 more
      • Kingdon Diagnostics – Renewal entity
        • Kingdon Diagnostics entity
          • accounting/customers.csv org_083 raw row
          • crm/companies.csv org_083 raw row
          • product_analytics/tenants.csv org_083 raw row
        • contracts/order_form_lines.csv ctr_083_03:1 raw row
        • contracts/order_form_lines.csv ctr_083_03:2 raw row
        • contracts/order_forms.csv ctr_083_03 raw row
        • crm/deal_line_items.csv deal_083_03:1 raw row
        • crm/deal_line_items.csv deal_083_03:2 raw row
        • +5 more
      • Kingdon Diagnostics – Renewal entity
        • Kingdon Diagnostics entity
          • accounting/customers.csv org_083 raw row
          • crm/companies.csv org_083 raw row
          • product_analytics/tenants.csv org_083 raw row
        • crm/deal_line_items.csv deal_083_04:1 raw row
        • crm/deal_line_items.csv deal_083_04:2 raw row
        • crm/deal_stage_history.csv deal_083_04:1 raw row
        • crm/deals.csv deal_083_04 raw row
      • Kingdon Diagnostics: Enterprise term to Jan 2027 AI record
      • INV-083-0001 entity
        • Kingdon Diagnostics entity
          • accounting/customers.csv org_083 raw row
          • crm/companies.csv org_083 raw row
          • product_analytics/tenants.csv org_083 raw row
        • accounting/invoice_lines.csv inv_083_001:1 raw row
        • accounting/invoices.csv inv_083_001 raw row
        • accounting/payments.csv pay_083_001 raw row
      • +89 more
  • Contacts page block
    • Aisha Bukhari entity
      • Kingdon Diagnostics entity
        • accounting/customers.csv org_083 raw row
        • crm/companies.csv org_083 raw row
        • product_analytics/tenants.csv org_083 raw row
      • crm/contacts.csv per_8301:org_083 raw row
      • product_analytics/users.csv usr_083_002 raw row
    • Graeme Charlton entity
      • Kingdon Diagnostics entity
        • accounting/customers.csv org_083 raw row
        • crm/companies.csv org_083 raw row
        • product_analytics/tenants.csv org_083 raw row
      • crm/contacts.csv per_8302:org_083 raw row
      • product_analytics/users.csv usr_083_004 raw row
    • Ryan Heslop entity
      • Kingdon Diagnostics entity
        • accounting/customers.csv org_083 raw row
        • crm/companies.csv org_083 raw row
        • product_analytics/tenants.csv org_083 raw row
      • crm/contacts.csv per_8303:org_083 raw row
      • product_analytics/users.csv usr_083_001 raw row
    • Kirsty Robson entity
      • Kingdon Diagnostics entity
        • accounting/customers.csv org_083 raw row
        • crm/companies.csv org_083 raw row
        • product_analytics/tenants.csv org_083 raw row
      • crm/contacts.csv per_8304:org_083 raw row
    • Mark Dodds entity
      • Kingdon Diagnostics entity
        • accounting/customers.csv org_083 raw row
        • crm/companies.csv org_083 raw row
        • product_analytics/tenants.csv org_083 raw row
      • crm/contacts.csv per_8305:org_083 raw row
    • Leanne Armstrong entity
      • Kingdon Diagnostics entity
        • accounting/customers.csv org_083 raw row
        • crm/companies.csv org_083 raw row
        • product_analytics/tenants.csv org_083 raw row
  • Open deals page block
    • Documents page block
      • +11 more
    • hero page block
      • Key facts page block
        • Evidence trail page block
          • The story page block
            • Next step page block
              • Open tickets (not yet analysed) page block
                • Profile page block
                  • Sources page block
                    • Platform usage page block
                      Computedmade from
                      Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Web · Usage
                      made from

                      BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

                      Help & Support

                      Open as a page

                      Help & Support

                      B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

                      How to use the site

                      How to ask

                      Press Ask Brain in the header. Type a question, or pick one of the examples.

                      The site itself does not call an AI model; answers in Claude come from the same figures you see here.

                      What the data covers

                      DataRecords
                      Organisations225
                      People at customers862
                      BB-Demo staff58
                      Calls1,995
                      Email threads3,013
                      Support tickets1,159
                      Documents1,218
                      Deals315
                      Invoices285
                      Events49
                      News items119

                      Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

                      BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

                      Who to contact

                      Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.
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