Quaystead Marine Services logo

Quaystead Marine Services

Watch£19,500Renews 1 Jan 27Renewal_open · £22,000/yr
made from

AI facts

Current to 11 Oct 26

Quaystead Marine Services holds a Starter subscription at £19,500 a year under the order form signed 15 Dec 2025, running 1 Jan 2026 to 31 Dec 2026. Questions asked rose from 262 in May 2026 to 291 in September 2026 (11%), while active users held at 13. The renewal deal is open at £22,000, the v2 Starter list, with renewal in 84 days. A renewal call with the customer's managing director and financial controller is booked for 22 Oct 2026.

Read from 14 calls · 20 email threads · 13 tickets · 3 deals · 5 people · 8 documents, newest 2 Oct 26

AImade from

AI opinion

Current to 11 Oct 26

Watch, because the renewal in 84 days carries a 12.8% rise to £22,000 and Luke Oakes said on 3 Jun 2026 that same terms would be fine. Usage is steady and invoices are paid within terms, so this is a price conversation, not a value failure.

SignalsQuaystead Marine Services / BB-Demo – Check InYour renewal, 31 December 2026Dashboards showing old data

AI · claude-opus-5-5 · 11 Oct 2026

AImade from

Next step

Current to 11 Oct 26
What
Marcus Bell sends Asif Nuttall a written value case built on September usage and the £22,000 v2 Starter price ahead of the 22 Oct 2026 renewal call. renewal
Who
Marcus Bell Marcus Bell
When
this_week by 9 Oct 2026
Why
Before the 22 Oct 2026 renewal call, Marcus Bell and Tom Ashdown should send Asif Nuttall a value case with real usage and the £22,000 v2 Starter price. Luke Oakes expects same terms, and Asif has not answered the 2 Oct 2026 email.

AI · claude-opus-5-5 · 11 Oct 2026

AImade from

Profile

Updated 9 Oct 26
  • IndustryPort and marine servicesSource: CRM company record
  • Websitequaystead.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ citySouthamptonSource: CRM company record
  • Size330 employeesSource: CRM company record
  • CRM ownerTom AshdownSource: CRM company record · Account Executive · CSM Marcus Bell
  • Customer since1 Jan 2025Source: first executed order form ctr_017_01, signed 13 Dec 2024 · Starter tier · In the CRM since 5 Aug 2024
  • TypeCustomerSource: contracts and invoices (signals) · CRM stage customer
  • StateWatchSource: AI assessment · Written 11 Oct 2026
CRMmade from

Key facts

Updated 9 Oct 26
  • Contracted ARR£19,500Source: executed order form ctr_017_02, 1 Jan 2026 to 31 Dec 2026 · CRM £19,500 · Invoiced run rate £19,500 · As of 9 Oct 2026
  • Next renewal1 Jan 2027Basis: order form ctr_017_02 ends 31 Dec 2026 · In 84 days · Renewal price £22,000 (+12.8%) · list price of the tier on the renewal date (price book); v1 prices and first-term discounts end at renewal
  • Term1 Jan 2026 to 31 Dec 2026Source: order form ctr_017_02 (renewal), signed 15 Dec 2025 · Billed annually · 15 seats, 4 connectors
  • TierStarterSource: the current order form
  • Open dealRenewal open · £22,000Source: CRM deal Quaystead Marine Services – Renewal · renewal deal · Expected close 24 Dec 2026 · Owner Tom Ashdown
  • Last contact2 Oct 2026Email: Your renewal, 31 December 2026 · 7 days before 9 Oct 2026
  • Tenanteu-west-1Source: product analytics, reporting since Jan 2025 · 3 connectors configured
  • Licensed seats1513 active users in Sep 2026 · Order form ctr_017_02: 15 seats
Computedmade from

The story

Current to 11 Oct 26
Watch

Watch: Quaystead Marine Services' Starter renewal on 1 Jan 2027 moves from £19,500 to £22,000 (12.8%). Usage is steady and invoices are paid within terms, but Luke Oakes expects same terms and Asif Nuttall has not replied to the renewal email.

Watch for Quaystead Marine Services: its Starter subscription runs at £19,500 a year under the order form signed 15 Dec 2025, ending 31 Dec 2026. Renewal on 1 Jan 2027 moves to the v2 Starter price of £22,000, a 12.8% rise.

Active users held at 13 from May 2026 to September 2026, while questions asked rose from 262 to 291 (11%). Two unnamed users ask 23% and 21% of questions, and Emma Haworth is the only admin.

Luke Oakes, Head of Data, expects same terms, and Asif Nuttall, Managing Director, has not answered the 2 Oct 2026 renewal email. Invoices are paid within terms, so the main risk is price, not value.

Marcus Bell, with Tom Ashdown, sends Asif a written value case built on September usage and the £22,000 price by 9 Oct 2026, before the renewal call booked for 22 Oct 2026.

AI · claude-opus-5-5 · 11 Oct 2026

AImade from

ARR journey

Updated 9 Oct 26
Updated 09 Oct 26
CSV
Contracted ARRInvoiced ARR
£0k£10k£20kJan 25May 25Sep 25Jan 26May 26Sep 26new£20k£20kJan 25: Contracted ARR £19,500; Invoiced ARR £19,500Feb 25: Contracted ARR £19,500; Invoiced ARR £19,500Mar 25: Contracted ARR £19,500; Invoiced ARR £19,500Apr 25: Contracted ARR £19,500; Invoiced ARR £19,500May 25: Contracted ARR £19,500; Invoiced ARR £19,500Jun 25: Contracted ARR £19,500; Invoiced ARR £19,500Jul 25: Contracted ARR £19,500; Invoiced ARR £19,500Aug 25: Contracted ARR £19,500; Invoiced ARR £19,500Sep 25: Contracted ARR £19,500; Invoiced ARR £19,500Oct 25: Contracted ARR £19,500; Invoiced ARR £19,500Nov 25: Contracted ARR £19,500; Invoiced ARR £19,500Dec 25: Contracted ARR £19,500; Invoiced ARR £19,500Jan 26: Contracted ARR £19,500; Invoiced ARR £19,500Feb 26: Contracted ARR £19,500; Invoiced ARR £19,500Mar 26: Contracted ARR £19,500; Invoiced ARR £19,500Apr 26: Contracted ARR £19,500; Invoiced ARR £19,500May 26: Contracted ARR £19,500; Invoiced ARR £19,500Jun 26: Contracted ARR £19,500; Invoiced ARR £19,500Jul 26: Contracted ARR £19,500; Invoiced ARR £19,500Aug 26: Contracted ARR £19,500; Invoiced ARR £19,500Sep 26: Contracted ARR £19,500; Invoiced ARR £19,500

One point per month; the dot and figure at the right end are the latest value. The line steps because the figure holds until it changes. Dashed upright lines mark dated events. Latest (Sep 26): Contracted ARR £20k; Invoiced ARR £20k. Invoiced ARR matches Contracted ARR in every month, so it is drawn dashed over it. Basis: accounting system, facts.arr_monthly:org_017.

Show the figures as a table
MonthContracted ARRInvoiced ARR
Jan 25£19,500£19,500
Feb 25£19,500£19,500
Mar 25£19,500£19,500
Apr 25£19,500£19,500
May 25£19,500£19,500
Jun 25£19,500£19,500
Jul 25£19,500£19,500
Aug 25£19,500£19,500
Sep 25£19,500£19,500
Oct 25£19,500£19,500
Nov 25£19,500£19,500
Dec 25£19,500£19,500
Jan 26£19,500£19,500
Feb 26£19,500£19,500
Mar 26£19,500£19,500
Apr 26£19,500£19,500
May 26£19,500£19,500
Jun 26£19,500£19,500
Jul 26£19,500£19,500
Aug 26£19,500£19,500
Sep 26£19,500£19,500
Accountingmade from

Platform usage

Updated 9 Oct 26
Active users · Sep 26
13level vs 3 months earlierof 15 included on the tier
Questions asked · Sep 26
291down 36 vs 3 months earlier
Connectors configured · Sep 26
3level vs 3 months earlierof 4 included on the tier
Active admins · Sep 26
1level vs 3 months earlier
Data volume · Sep 26
2.7 GBup 0.1 GB vs 3 months earlier
Active users and questions · monthlyUpdated 09 Oct 26
CSV
Left axisActive usersLicensed seatsIncluded users (15)Right axisQuestions asked
00820015400Mar 25Jun 25Sep 25Dec 25Mar 26Jun 26Sep 26Included users (15)1513291Jan 25: Licensed seats 15; Questions asked 69Feb 25: Licensed seats 15; Questions asked 184Mar 25: Licensed seats 15; Questions asked 228Apr 25: Licensed seats 15; Questions asked 250May 25: Licensed seats 15; Questions asked 292Jun 25: Licensed seats 15; Questions asked 274Jul 25: Licensed seats 15; Questions asked 317Aug 25: Licensed seats 15; Questions asked 163Sep 25: Active users 13; Licensed seats 15; Questions asked 296Oct 25: Active users 13; Licensed seats 15; Questions asked 339Nov 25: Active users 13; Licensed seats 15; Questions asked 269Dec 25: Active users 13; Licensed seats 15; Questions asked 224Jan 26: Active users 13; Licensed seats 15; Questions asked 285Feb 26: Active users 13; Licensed seats 15; Questions asked 275Mar 26: Active users 13; Licensed seats 15; Questions asked 305Apr 26: Active users 13; Licensed seats 15; Questions asked 277May 26: Active users 13; Licensed seats 15; Questions asked 262Jun 26: Active users 13; Licensed seats 15; Questions asked 327Jul 26: Active users 13; Licensed seats 15; Questions asked 319Aug 26: Active users 13; Licensed seats 15; Questions asked 177Sep 26: Active users 13; Licensed seats 15; Questions asked 291

Questions asked are read on the right axis, on their own scale, and users on the left: questions run to thousands a month where users run to hundreds. The dotted line is the allowance. The line steps because the figure holds until it changes. Dashed upright lines mark dated events. Latest (Sep 26): Active users 13; Licensed seats 15; Questions asked 291. Basis: product usage, facts.usage_monthly:org_017, signals:org_017.

Show the figures as a table
MonthActive usersLicensed seatsQuestions asked
Jan 251569
Feb 2515184
Mar 2515228
Apr 2515250
May 2515292
Jun 2515274
Jul 2515317
Aug 2515163
Sep 251315296
Oct 251315339
Nov 251315269
Dec 251315224
Jan 261315285
Feb 261315275
Mar 261315305
Apr 261315277
May 261315262
Jun 261315327
Jul 261315319
Aug 261315177
Sep 261315291
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
CSV
Left axisConnectors configuredActive adminsIncluded connectors (4)Right axisData volume
00.0 GB21.5 GB43.0 GBMar 25Jun 25Sep 25Dec 25Mar 26Jun 26Sep 26Included connectors (4)2.7 GB31Jan 25: Connectors configured 2; Data volume 1.29 GBFeb 25: Connectors configured 3; Data volume 1.98 GBMar 25: Connectors configured 3; Data volume 2.02 GBApr 25: Connectors configured 3; Data volume 2.06 GBMay 25: Connectors configured 3; Data volume 2.09 GBJun 25: Connectors configured 3; Data volume 2.13 GBJul 25: Connectors configured 3; Data volume 2.17 GBAug 25: Connectors configured 3; Data volume 2.21 GBSep 25: Connectors configured 3; Active admins 1; Data volume 2.25 GBOct 25: Connectors configured 3; Active admins 1; Data volume 2.29 GBNov 25: Connectors configured 3; Active admins 1; Data volume 2.33 GBDec 25: Connectors configured 3; Active admins 1; Data volume 2.37 GBJan 26: Connectors configured 3; Active admins 1; Data volume 2.41 GBFeb 26: Connectors configured 3; Active admins 1; Data volume 2.44 GBMar 26: Connectors configured 3; Active admins 1; Data volume 2.48 GBApr 26: Connectors configured 3; Active admins 1; Data volume 2.52 GBMay 26: Connectors configured 3; Active admins 1; Data volume 2.56 GBJun 26: Connectors configured 3; Active admins 1; Data volume 2.60 GBJul 26: Connectors configured 3; Active admins 1; Data volume 2.64 GBAug 26: Connectors configured 3; Active admins 1; Data volume 2.67 GBSep 26: Connectors configured 3; Active admins 1; Data volume 2.71 GB

Data volume is read on the right axis, in GB, and connectors and admins on the left, as counts: one scale would flatten the counts. The dotted line is the allowance. The line steps because the figure holds until it changes. Latest (Sep 26): Connectors configured 3; Active admins 1; Data volume 2.7 GB. Basis: product usage, facts.usage_monthly:org_017, signals:org_017.

Show the figures as a table
MonthConnectors configuredActive adminsData volume
Jan 2521.29 GB
Feb 2531.98 GB
Mar 2532.02 GB
Apr 2532.06 GB
May 2532.09 GB
Jun 2532.13 GB
Jul 2532.17 GB
Aug 2532.21 GB
Sep 25312.25 GB
Oct 25312.29 GB
Nov 25312.33 GB
Dec 25312.37 GB
Jan 26312.41 GB
Feb 26312.44 GB
Mar 26312.48 GB
Apr 26312.52 GB
May 26312.56 GB
Jun 26312.60 GB
Jul 26312.64 GB
Aug 26312.67 GB
Sep 26312.71 GB
Usagemade from

Documents

Updated 9 Oct 26

8 documents in 3 folders; 2 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

DealStageAmountClose
Quaystead Marine Services – Renewalrenewal_open£22,00024 Dec 2026
CRMmade from

Open tickets

Not yet analysedNo open tickets.
Helpdeskmade from

Activity

CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • not yet analysed
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Quaystead Marine Services' pages are written from 4 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 55 AI summaries of 61 raw things (calls, tickets, emails, news), 5 people (5 with an AI write-up) and 5 staff (0 with an AI write-up), shown on 11 pages. 1 AI record in this trail is not yet analysed.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Usage
made from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations150
People at customers573
BB-Demo staff48
Calls1,382
Email threads2,122
Support tickets789
Documents850
Deals217
Invoices187
Events49
News items84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

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Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.
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