Who they are
Insight
Current to 11 Oct 26Luke Oakes is Head of Data at Quaystead Marine Services and is recorded in the CRM as the champion. He asks 12% of the organisation's questions and is the main user. He expects same terms at renewal; the evidence does not show he signs.
Role: Head of Data at Quaystead, recorded as champion, with a platform user since 3 Jan 2025 and no admin rights. He is the working-level driver of adoption, raising how-to tickets and connector issues.
Influence: He asks 12% of the organisation's questions over both the last 12 months and the last 90 days. The Managing Director, Asif Nuttall, and the Financial Controller, Elliot Lomax, handled the commercial terms in earlier calls.
Watch: On 3 Jun 2026 he said same terms would be fine, but the price change at renewal has not been discussed with him. Usage rests on him and a few others, so a value case and the budget holder need confirming before year end.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Quaystead Marine Services | Head of Data | champion | luke.oakes@quaystead.example |
Activity
- 22 Oct 2026callQuaystead Marine Services / BB-Demo – Renewal
+2
- 2 Oct 2026dealQuaystead Marine Services – Renewal
- 23 Sep 2026callQuaystead Marine Services / BB-Demo – Check In
- 3 Jun 2026callQuaystead Marine Services / BB-Demo – Check In
- 26 May 2026eventRevenue leaders roundtable
+24
- 21 May 2026eventBB-Demo webinar
+23
- 18 May 2026email_threadBB-Demo webinar
- 22 Apr 2026email_threadConnector sync issue
- 21 Apr 2026ticketDuplicate records appearing in the brain
- 20 Apr 2026ticketHow do I filter data by date range?
- 2 Feb 2026callQuaystead Marine Services / BB-Demo – Check In
- 15 Jan 2026eventBB-Demo webinar
+28
- 24 Nov 2025callQuaystead Marine Services / BB-Demo – Renewal
+2
- 2 Oct 2025dealQuaystead Marine Services – Renewal
- 4 Jul 2025ticketCan we export the data from dashboards?
- 17 Jun 2025ticketHow do I create a dashboard?
- 28 Apr 2025ticketHow do I search for records across multiple data sources?
- 31 Jan 2025ticketHow to link contracts to job tickets
- 30 Jan 2025callQuaystead Marine Services / BB-Demo – Onboarding
- 17 Jan 2025callQuaystead Marine Services / BB-Demo – Onboarding
- 6 Jan 2025email_threadKickoff: next steps
+1
- 3 Jan 2025callQuaystead Marine Services / BB-Demo – Kickoff
+1
- 21 Nov 2024callQuaystead Marine Services / BB-Demo – Negotiation
+2
- 25 Oct 2024email_threadProposal: BB-Demo Starter
- 23 Oct 2024callQuaystead Marine Services / BB-Demo – Proposal
- 16 Oct 2024email_threadNext steps on the proposal
- 26 Sep 2024callQuaystead Marine Services / BB-Demo – Demo
+2
- 3 Sep 2024callQuaystead Marine Services / BB-Demo – Discovery
- 5 Aug 2024dealQuaystead Marine Services – New