What it says
What this says
Current to 11 Oct 26Executed order form for Quaystead Marine Services: Starter subscription at £19,500 per year plus £6,000 one-off implementation, total £25,500. Availability 99.5%, P1 first response 4 business hours, service period 1 Jan 2025 to 31 Dec 2025.
What it is: the executed order form signed 13 Dec 2024 by Tom Ashdown for BB-Demo and an authorised signatory for the customer. It covers the Starter subscription and a four-week implementation.
Commits: availability of 99.5%, P1 first response of 4 business hours and data refresh by 07:00 UK time each business day. A service credit of 5% of one month's fee applies if availability falls below 99.5% in a month.
Unusual: the renewal clause says "If no notice is given, the subscription renews on the then-current list price." Notice of 90 days is required before 31 December 2025.
Not settled: the document does not name the customer signatory, and it does not say what the renewed price is. It does not show whether the term was renewed, which would need invoices or a later order form.
As found in this document
Current to 9 Oct 26- Date end31 Dec 2025Source: object_read:doc_017_006
- Date renewal31 Dec 2025Source: object_read:doc_017_006
- Date signed13 Dec 2024Source: object_read:doc_017_006
- Date start1 Jan 2025Source: object_read:doc_017_006
- Price£19,500Source: object_read:doc_017_006
- Availability99.5%Source: object_read:doc_017_006
- P1 First Response4 business hoursSource: object_read:doc_017_006
- Data Refreshby 07:00 UK time each business dayby 07:00 UK time each business day · Source: object_read:doc_017_006
- Service Credit5% of one month's fee if availability falls below 99.5% in any calendar month5% of one month's fee if availability falls below 99.5% in any calendar month · Source: object_read:doc_017_006
- Subscription fee£19,500, invoiced in advance on 1 January 2025£19,500, invoiced in advance on 1 January 2025 · Source: object_read:doc_017_006
- Implementation fee£6,000, invoiced on signature of this order£6,000, invoiced on signature of this order · Source: object_read:doc_017_006
- Payment duewithin 30 days of invoiceSource: object_read:doc_017_006
- Implementation duration4 weeks from 1 January 2025Source: object_read:doc_017_006
- Renewal notice90 days' notice before 31 December 2025 to end the service90 days' notice before 31 December 2025 to end the service · Source: object_read:doc_017_006
The document
Body
Quaystead Marine Services - Order Form
Order Date: 13 Dec 2024
Service Start: 1 January 2025
Service End: 31 December 2025
Ordered By
Customer: Quaystead Marine Services, Southampton
Order Lines
| Item | Qty | Unit Price | Total | Recurring? |
|---|---|---|---|---|
| Company Brain – Starter | 1 | £19,500 | £19,500 | Yes, annual |
| Implementation – Starter (4 weeks, up to 4 connectors) | 1 | £6,000 | £6,000 | No |
Total Contract Value: £25,500
Subscription Terms
- Tier: Starter
- Users: up to 15 (soft limit)
- Connectors: up to 4 (hard limit)
- Features: Search, chat, pages, six-monthly check-in
- Availability: 99.5%
- P1 First Response: 4 business hours
- Data Refresh: by 07:00 UK time each business day
- Service Credit: 5% of one month's fee if availability falls below 99.5% in any calendar month
Payment Terms
- Subscription fee: invoiced in advance on 1 January 2025
- Implementation fee: invoiced on signature of this order
- Payment due: within 30 days of invoice
- Currency: GBP
Implementation
Read the whole document (1,756 characters)
- Duration: 4 weeks from 1 January 2025
- Scope: connector setup, data mapping, one-team training, go-live validation
- Support: included through completion
Renewal
This order covers the period 1 January 2025 to 31 December 2025. Either party must give 90 days' notice before 31 December 2025 to end the service. If no notice is given, the subscription renews on the then-current list price.
Acceptance
This order is accepted by BB-Demo on signature below and becomes binding.
For BB-Demo Limited
Tom Ashdown, Account Executive
13 Dec 2024
For Quaystead Marine Services
Authorised Signatory
13 Dec 2024
Unusual terms
Current to 9 Oct 26- Auto-renews at then-current list price
- 90 days' notice before 31 December 2025