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Quaystead Marine Services - Master Services Agreement v2

Documentdraft

Quaystead Marine Services: documents logo Quaystead Marine Services: documents · contract · draft · 2024-11-18

Unexecuted draft MSA between BB-Demo Limited and Quaystead Marine Services for the Starter tier, 1 Jan 2025 to 31 Dec 2025. Availability 99.5%, P1 first response 4 business hours, subscription £19,500 a year plus £6,000 implementation.

What it says

What this says

Current to 11 Oct 26

Unexecuted draft MSA between BB-Demo Limited and Quaystead Marine Services for the Starter tier, 1 Jan 2025 to 31 Dec 2025. Availability 99.5%, P1 first response 4 business hours, subscription £19,500 a year plus £6,000 implementation.

What it is: a draft Master Services Agreement, marked "DRAFT, NOT YET EXECUTED", created and last modified 18 Nov 2024. It covers the Starter tier and a four-week implementation.

Commits: if signed, BB-Demo would owe 99.5% availability, P1 first response of 4 business hours and a data refresh "by 07:00 UK time each business day". Credit is 5% of one month's subscription fee for an availability breach. Payment is due within 30 days of invoice.

Unusual: section 5 renews the subscription "for a further year at the then-current list price" unless either party gives 90 days' notice. That is an auto-renewal, and a v1 customer would move to the v2 list at renewal.

Not settled: the text does not show who signed or whether an executed copy exists. An executed order form or MSA, if one exists, overrides this draft. The author is not named in the text, and the Data Processing Agreement is only promised, not attached.

AI · claude-sonnet-5-5 · 11 Oct 2026

As found in this document

Current to 9 Oct 26
  • Date end31 Dec 2025Source: object_read:doc_017_003
  • Date renewal31 Dec 2025Source: object_read:doc_017_003
  • Date start1 Jan 2025Source: object_read:doc_017_003
  • Price£19,500Source: object_read:doc_017_003
  • Availability99.5%Source: object_read:doc_017_003
  • P1 first response4 business hoursSource: object_read:doc_017_003
  • Data refreshby 07:00 UK time each business dayby 07:00 UK time each business day · Source: object_read:doc_017_003
  • Service credit5% of one month's subscription fee if availability falls below the threshold in any calendar month5% of one month's subscription fee if availability falls below the threshold in any calendar month · Source: object_read:doc_017_003
  • Subscription fee£19,500 annual, invoiced in advance on 1 January 2025£19,500 annual, invoiced in advance on 1 January 2025 · Source: object_read:doc_017_003
  • Implementation fee£6,000 one-off, invoiced on signature£6,000 one-off, invoiced on signature · Source: object_read:doc_017_003
  • Total contract value£25,500Source: object_read:doc_017_003
  • Payment termsPayment due within 30 days of invoicePayment due within 30 days of invoice · Source: object_read:doc_017_003
  • NoticeEither party must give 90 days' notice to end on the renewal dateEither party must give 90 days' notice to end on the renewal date · Source: object_read:doc_017_003

The document

Body

Quaystead Marine Services - Master Services Agreement v2

DRAFT, NOT YET EXECUTED

This is a draft agreement for review. Both parties should confirm acceptance before signing the executed version.


1. Parties

This Master Services Agreement is between BB-Demo Limited, a company registered in England ("BB-Demo"), and Quaystead Marine Services ("Customer"), effective from 1 January 2025 to 31 December 2025.

2. Services

BB-Demo will provide the Company Brain Starter tier and implementation services on the terms below.

3. Service Description

3.1 Subscription

Company Brain – Starter gives Customer one team, up to 15 users (soft limit), four data connectors (hard limit), search and chat interface, and six-monthly check-ins.

3.2 Implementation

A four-week programme to set up connectors, map data, train one team, and validate that Customer can ask questions independently.

4. Fees and Billing

LineUnitQtyUnit PriceTotal
Company Brain – Starterannual1£19,500£19,500
Implementation – Starterone-off1£6,000£6,000
Total contract value£25,500
Read the whole document (2,570 characters)

Subscription fee invoiced in advance on 1 January 2025. Implementation fee invoiced on signature. Payment due within 30 days of invoice.

5. Term and Renewal

This agreement runs from 1 January 2025 to 31 December 2025. Either party must give 90 days' notice to end on the renewal date. If neither party gives notice, the subscription renews for a further year at the then-current list price.

6. Service Levels

MeasureStarter
Availability99.5%
P1 first response4 business hours
Data refreshby 07:00 UK time each business day

BB-Demo credits Customer 5% of one month's subscription fee if availability falls below the threshold in any calendar month.

7. Data Protection

BB-Demo and Customer will execute a Data Processing Agreement before service begins.

8. Confidentiality

Each party holds the other's confidential information in confidence and uses it only to perform this agreement. Confidential information excludes information already public or independently derived.

9. Liability

BB-Demo's total liability under this agreement is the fees paid or payable in the 12 months preceding the claim. This does not exclude liability for death, fraud or indemnification.

10. Governing Law

This agreement is governed by English law and the exclusive jurisdiction of the English courts.


Draft Version 2

Date: 18 Nov 2024

Documentsmade from

Unusual terms

Current to 9 Oct 26
  • Auto-renewal for a further year at the then-current list price
  • 90 days' notice to end on the renewal date
  • Liability capped at fees paid or payable in the preceding 12 months

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations75
People at customers290
BB-Demo staff40
Calls784
Email threads1,169
Support tickets449
Documents477
Deals117
Invoices101
Events49
News items56

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

Ask B

Ask B

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