Who they are
Insight
Current to 11 Oct 26Emma Haworth is the named admin and main working contact at Quaystead Marine Services, and asks 12% of the organisation's questions. She is a hands-on user, not a budget holder. She reported the July 2026 stale-data failure.
Role: Business Systems Analyst in Southampton and the named admin on the Starter brain. She has been the main working contact since the 3 Jan 2025 kickoff and is the only admin recorded.
Influence: Practical rather than commercial. She asked 418 of 3350 questions over the last twelve months, 12%, and the same share over the last 90 days. The evidence does not show who signs or holds budget.
Watch: She raised the stale dashboards ticket on 21 Jul 2026, solved 27 Jul 2026, after a CRM connector stop on 10 Mar 2026. She has not replied to event invitations, so engagement beyond day-to-day use is not shown.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Quaystead Marine Services | Business Systems Analyst | admin | emma.haworth@quaystead.example |
Activity
- 13 Aug 2026ticketUser account locked
- 21 Jul 2026ticketDashboards showing old data
- 19 May 2026ticketAdjusting user permissions
- 10 Mar 2026ticketCRM connector not loading new records
- 24 Feb 2026eventRevenue leaders roundtable
+14
- 19 Feb 2026eventBB-Demo webinar
+11
- 5 Feb 2026email_threadBB-Demo webinar
- 30 Jan 2026email_threadRevenue leaders roundtable
- 12 Dec 2025ticketEmail connector stopped syncing
- 25 Nov 2025eventRevenue leaders roundtable
+11
- 20 Nov 2025eventBB-Demo webinar
+10
- 1 Nov 2025email_threadRevenue leaders roundtable
- 23 Sep 2025eventRevenue leaders roundtable
+9
- 1 Sep 2025email_threadRevenue leaders roundtable
- 23 Jul 2025ticketAdding a new user role
- 19 Jun 2025eventBB-Demo webinar
+6
- 13 Feb 2025callQuaystead Marine Services / BB-Demo – Training
- 30 Jan 2025callQuaystead Marine Services / BB-Demo – Onboarding
- 17 Jan 2025callQuaystead Marine Services / BB-Demo – Onboarding
- 10 Jan 2025callQuaystead Marine Services / BB-Demo – Onboarding
- 6 Jan 2025email_threadKickoff: next steps
+1
- 3 Jan 2025callQuaystead Marine Services / BB-Demo – Kickoff
+1
- 26 Sep 2024callQuaystead Marine Services / BB-Demo – Demo
+2