Saskia Mendes
Person
Delancey Haig: documents · champion
Head of Client Operations and BB-Demo's champion at Delancey Haig. She owned adoption and the day-to-day relationship, but the CFO and CTO held the decision. On 30 Jun 2026 she said the firm would not continue past term end.
Who they are
Insight
Current to 12 Oct 26Head of Client Operations and BB-Demo's champion at Delancey Haig. She owned adoption and the day-to-day relationship, but the CFO and CTO held the decision. On 30 Jun 2026 she said the firm would not continue past term end.
Role: Head of Client Operations, CRM champion and platform admin, with a user account created 2024-07-03. She asked 2030 of 11442 questions over the last 12 months, 18% of the organisation's questions.
Influence: she built the value case and owned the adoption gap, but did not control the outcome. She said the warehouse decision was made above her and left the price-hold offer to Rupert Lasker.
Watch: she asked for a month of read-only client pages and Daniel Okafor had no answer by 3 Jul 2026. The evidence does not show whether it was granted, so any win-back rests on this relationship.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Delancey Haig | Head of Client Operations | champion | saskia.mendes@delanceyhaig.example |
CRMmade from
Activity
- 30 Jun 2026email_threadThank you, and one request on the client pages
- 29 Jun 2026callDelancey Haig / BB-Demo – Check In
- 24 Jun 2026email_threadFinding a time for a check-in
- 18 Jun 2026eventBB-Demo webinar
+17 - 11 Jun 2026email_threadInvitation to our online webinar on 18 Jun 2026
- 2 Jun 2026email_threadFollow-up from our QBR and where we go from here
+2 - 1 Jun 2026callDelancey Haig / BB-Demo – Qbr+2
- 27 May 2026email_threadFinding a time for your QBR
- 5 May 2026callDelancey Haig / BB-Demo – Renewal
+2 - 28 Apr 2026email_threadDelancey Haig renewal: holding the current price for another year
+1 - 14 Apr 2026callDelancey Haig / BB-Demo – Exec Sponsor
+3 - 9 Apr 2026email_threadSenior contact for Delancey Haig: finding a time
- 2 Apr 2026email_threadDelancey Haig renewal: what changes next term
- 2 Apr 2026dealDelancey Haig – Renewal
- 31 Mar 2026email_threadNotes from our check-in
- 30 Mar 2026callDelancey Haig / BB-Demo – Check In
- 26 Mar 2026email_threadFinding time for a check-in
- 23 Mar 2026callDelancey Haig / BB-Demo – Escalation
+1 - 17 Mar 2026email_threadSupport tickets: time to talk this week
- 3 Mar 2026email_threadDelancey Haig QBR: summary and next steps+2
- 2 Mar 2026callDelancey Haig / BB-Demo – Qbr+2
- 26 Feb 2026email_threadQuarterly review: finding a time
- 9 Feb 2026callDelancey Haig / BB-Demo – Check In
+1 - 27 Jan 2026email_threadNotes from our check-in
- 26 Jan 2026callDelancey Haig / BB-Demo – Check In
- 21 Jan 2026email_threadGetting a check-in in the diary
- 30 Dec 2025email_threadNotes from our check-in
- 29 Dec 2025callDelancey Haig / BB-Demo – Check In
- 22 Dec 2025email_threadCheck-in after the holidays
- 2 Dec 2025email_threadQBR follow-up and a few actions
- 1 Dec 2025callDelancey Haig / BB-Demo – Qbr
- 26 Nov 2025email_threadGetting the next QBR in the diary
- 24 Oct 2025callDelancey Haig / BB-Demo – Check In
- 20 Oct 2025email_threadCheck-in call this week
- 22 Sep 2025callDelancey Haig / BB-Demo – Check In
- 16 Sep 2025email_threadCheck-in call: finding a slot
- 5 Sep 2025email_threadFollowing up on the QBR+2
- 4 Sep 2025callDelancey Haig / BB-Demo – Qbr+2
- 2 Sep 2025email_threadFinding a time for the QBR
- 18 Aug 2025callDelancey Haig / BB-Demo – Check In
- 11 Aug 2025email_threadCheck-in call: finding a time
- 28 Jul 2025ticketHow to export dashboard data
- 22 Jul 2025callDelancey Haig / BB-Demo – Check In
- 17 Jul 2025email_threadSetting up our next check-in
- 19 Jun 2025callDelancey Haig / BB-Demo – Check In
- 13 Jun 2025email_threadScheduling the next check-in
- 5 Jun 2025email_threadFollow-up from our review: usage and next steps+1
- 4 Jun 2025callDelancey Haig / BB-Demo – Qbr+1
- 2 Jun 2025email_threadSetting up the quarterly review
- 23 May 2025callDelancey Haig / BB-Demo – Renewal+1
- 29 Apr 2025email_threadNotes from our check-in
- 28 Apr 2025callDelancey Haig / BB-Demo – Check In
- 16 Apr 2025email_threadQuick check-in on how the team is finding the brain
- 14 Apr 2025callDelancey Haig / BB-Demo – Renewal+2
- 3 Apr 2025dealDelancey Haig – Renewal
- 28 Mar 2025ticketHow to filter clients by recruitment stage
- 20 Mar 2025eventBB-Demo webinar
+14 - 9 Mar 2025email_threadInvitation to our online webinar
- 4 Mar 2025email_threadFollowing up on our QBR
- 3 Mar 2025callDelancey Haig / BB-Demo – Qbr
- 24 Feb 2025email_threadQuarterly review: finding a time
- 27 Jan 2025callDelancey Haig / BB-Demo – Check In
- 22 Jan 2025email_threadGetting a check-in in the diary
- 3 Jan 2025callDelancey Haig / BB-Demo – Check In
- 30 Dec 2024email_threadCheck-in after the new year
- 5 Dec 2024email_threadFollowing up on our QBR+2
- 4 Dec 2024callDelancey Haig / BB-Demo – Qbr+2
- 28 Nov 2024email_threadFinding a time for our next QBR
- 21 Nov 2024eventBB-Demo webinar
+14 - 12 Nov 2024email_threadInvitation: BB-Demo webinar
- 11 Nov 2024email_threadNotes from our check-in
- 8 Nov 2024callDelancey Haig / BB-Demo – Check In
- 6 Nov 2024email_threadCheck-in call this week
- 7 Oct 2024callDelancey Haig / BB-Demo – Check In
- 27 Sep 2024email_threadCatching up on how the team is finding it
- 28 Aug 2024callDelancey Haig / BB-Demo – Onboarding
- 20 Aug 2024callDelancey Haig / BB-Demo – Onboarding
- 6 Aug 2024callDelancey Haig / BB-Demo – Onboarding
- 30 Jul 2024callDelancey Haig / BB-Demo – Onboarding
- 24 Jul 2024callDelancey Haig / BB-Demo – Onboarding
- 16 Jul 2024callDelancey Haig / BB-Demo – Onboarding
- 10 Jul 2024email_threadKickoff follow-up and next steps+2
- 9 Jul 2024callDelancey Haig / BB-Demo – Kickoff+2
- 3 Jul 2024email_threadKickoff scheduling and what I need from your side
- 16 May 2024email_threadDelancey Haig proposal: follow-up from our call
- 15 May 2024callDelancey Haig / BB-Demo – Proposal
- 10 May 2024email_threadProposal walkthrough: finding a slot
- 8 May 2024email_threadDelancey Haig and BB-Demo: following up on the demo
+2 - 7 May 2024callDelancey Haig / BB-Demo – Demo+2
- 30 Apr 2024email_threadFollowing up on the Delancey Haig demo+1
- 30 Apr 2024callDelancey Haig / BB-Demo – Demo+1
- 29 Apr 2024email_threadDemo this week: confirming the slot
- 22 Apr 2024email_threadGetting a demo date in the diary
- 16 Apr 2024email_threadDelancey Haig and BB-Demo: follow-up from discovery
- 15 Apr 2024callDelancey Haig / BB-Demo – Discovery
- 10 Apr 2024email_threadFinding a time for a discovery call
- 25 Mar 2024dealDelancey Haig – New
CRMmade from