What was said
What this says
Current to 11 Oct 26Daniel Okafor asked Saskia Mendes for thirty minutes, saying the brain looks quieter with fewer people logging in, and that the contract runs to 2 Jul 2026. No customer response in the thread.
Ask: Daniel wants a short check-in to hear from Saskia why usage has dropped, and offers a walk through the client pages. He mentions the 40 licensed seats and the close contract end date.
Customer view: there is no customer response in the thread, so the reason for the quieter usage is not shown.
Next: Saskia is asked to send a couple of slots, with Jess included in the diary.
The thread
Updated 9 Oct 26Messages
- Daniel Okafor 24 Jun 2026 11:59Hi Saskia, Thank you again for making time on the last call. I wanted to follow up properly rather than leave it hanging. I've been looking at how the team is using the brain, and I'll be honest, it looks quieter than it did earlier in the year. Fewer people are logging in, and I'd rather ask you directly how the team is finding it than guess at the reasons from a chart. It may be that something has changed on your side that I simply don't know about, and that's fine. I would just like to hear it from you. Your contract runs to 2 Jul 2026, so the timing is close, and I want to make sure we use the days we have well. Could we find thirty minutes this week or early next? I'm happy to work around your diary and Jess's, and I can bring whatever would be most useful, whether that's a walk through the client pages or simply a conversation about what would make the 40 licensed seats earn their keep. Just to close the loop on the practical side: nothing is needed from you before we speak, and there is no pressure on the outcome. Please send over a couple of slots that suit and I'll fit around you. Best wishes, Daniel