What was said
What this says
Current to 11 Oct 26Daniel Okafor proposes a 40-minute check-in after better usage. Saskia Mendes confirms directors are using the brain before client reviews again and asks a heavier-user colleague to join on Thursday morning.
Ask: Daniel wants to understand what has made the difference to usage since the review.
Customer view: Saskia says a couple of directors are using the brain before client reviews again, which is what she wanted. She asks a colleague who uses it more than she does to join.
Next: Daniel will send the invitation, include the colleague once he has her address, and send questions by the end of the day.
The thread
Updated 9 Oct 26Messages
- Daniel Okafor 20 Oct 2025 17:09Hi Saskia, Thank you for your time on the last call. Just to close the loop, I would like to set up a short check-in so we can see how things have settled since the review. Usage has moved in a better direction recently, and I would like to understand what has made the difference on your side. Would Wednesday or Thursday morning suit you? Forty minutes should be plenty. Best wishes, Daniel
- Saskia Mendes 20 Oct 2025 18:58Hi Daniel, Good to hear. Yes, a couple of the directors have started using it before client reviews again, which is what I wanted. Thursday morning would work for me, either slot. I would like a colleague from my team to join if she can, as she uses it more than I do and she will tell you what is working far better than I would. Best, Saskia
- Daniel Okafor 21 Oct 2025 10:48Hi Saskia, That is helpful, thank you. Thursday morning it is. I will send an invitation shortly and include your colleague if you pass me her address, or you can forward it to her yourself. I will come back to you by the end of the day with a couple of questions I would like us to cover, so there are no surprises. Best wishes, Daniel