Who they are
Insight
Current to 11 Oct 26Pieter van Dam is the CRM champion and platform admin at Brakkevoort Logistics. He sponsors the brain and asks 22% of its questions. He now says he must justify forty seats to his director, and usage is falling ahead of the Growth renewal.
Role: Head of Commercial Excellence in Rotterdam, CRM role champion, and a platform admin since 1 Apr 2025. He is the main working contact on 21 calls and 20 email threads.
Influence: He shapes the renewal and must take the value case to his director. Marloes Hendriks, the CFO, handles contract terms and wants them in writing.
Watch: He is a key-person risk, as he asks 22% of questions. He escalated late data on 23 Jul 2026 and is now impatient with repeated reviews. He wants named actions and new material.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brakkevoort Logistics | Head of Commercial Excellence | champion | pieter.vandam@brakkevoort.example |
Activity
- 24 Sep 2026eventYour renewals, read by the brain
+12
- 16 Sep 2026email_threadNotes from our check-in
- 15 Sep 2026callBrakkevoort Logistics / BB-Demo – Check In
- 8 Sep 2026email_threadA short check-in this month
- 25 Aug 2026email_threadQuarterly review: actions and contract position
+2
- 24 Aug 2026callBrakkevoort Logistics / BB-Demo – Qbr
+2
- 18 Aug 2026email_threadFinding a time for the next quarterly review
- 23 Jul 2026callBrakkevoort Logistics / BB-Demo – Escalation
+1
- 22 Jul 2026ticketDashboards still not updated, data refresh issues
- 21 Jul 2026ticketNightly refresh failed, dashboards stale
- 16 Jul 2026callBrakkevoort Logistics / BB-Demo – Check In
- 13 Jul 2026ticketSlow response from account search page
- 29 May 2026callBrakkevoort Logistics / BB-Demo – Check In
- 20 May 2026email_threadScheduling our next check-in
- 30 Mar 2026callBrakkevoort Logistics / BB-Demo – Check In
- 26 Feb 2026email_threadFollow-up from our quarterly review
+1
- 25 Feb 2026callBrakkevoort Logistics / BB-Demo – Qbr
+1
- 23 Feb 2026callBrakkevoort Logistics / BB-Demo – Renewal
+2
- 19 Feb 2026email_threadScheduling the Brakkevoort QBR
- 26 Jan 2026email_threadNotes from our check-in
- 23 Jan 2026callBrakkevoort Logistics / BB-Demo – Check In
- 21 Jan 2026email_threadFinding time for a check-in
- 6 Jan 2026callBrakkevoort Logistics / BB-Demo – Renewal
+1
- 31 Dec 2025dealBrakkevoort Logistics – Renewal
- 28 Nov 2025email_threadCheck-in notes from our call
- 27 Nov 2025callBrakkevoort Logistics / BB-Demo – Check In
- 29 Sep 2025callBrakkevoort Logistics / BB-Demo – Check In
- 26 Sep 2025ticketExporting dashboard data
- 19 Sep 2025email_threadFinding time for a check-in
- 3 Sep 2025ticketCRM connector authentication issue
- 27 Aug 2025email_threadFollow-up from our quarterly review
- 26 Aug 2025callBrakkevoort Logistics / BB-Demo – Qbr
- 15 Aug 2025email_threadBooking your quarterly business review
- 19 Jun 2025ticketData refresh timing for Friday account reviews
- 22 May 2025callBrakkevoort Logistics / BB-Demo – Onboarding
- 23 Apr 2025callBrakkevoort Logistics / BB-Demo – Onboarding
- 10 Apr 2025callBrakkevoort Logistics / BB-Demo – Onboarding
- 4 Apr 2025email_threadFollow-up from kickoff: Brakkevoort Logistics
+1
- 3 Apr 2025callBrakkevoort Logistics / BB-Demo – Kickoff
+1
- 26 Mar 2025email_threadKickoff scheduling
- 17 Feb 2025email_threadProposal for the Growth tier
- 17 Feb 2025callBrakkevoort Logistics / BB-Demo – Proposal
- 7 Feb 2025callBrakkevoort Logistics / BB-Demo – Demo
+2
- 31 Jan 2025email_threadFollow-up: demo and next steps
- 29 Jan 2025callBrakkevoort Logistics / BB-Demo – Demo
- 22 Jan 2025email_threadScheduling the demo
- 17 Jan 2025email_threadBrakkevoort and BB-Demo: notes after discovery
- 16 Jan 2025callBrakkevoort Logistics / BB-Demo – Discovery
- 9 Jan 2025email_threadScheduling our discovery call
- 27 Dec 2024dealBrakkevoort Logistics – New