What was said
What this says
Current to 11 Oct 26Marcus Bell asked Pieter van Dam for a short call to review usage. Pieter agreed to Thursday at 14:00 but said he does not want the quarterly review repeated and wants something new to act on.
Ask: Marcus introduced himself as sharing day-to-day check-ins with Elena and offered to show who asks questions and which sources feed the brain.
Customer view: Pieter accepted the slot but was curt. He has already had the quarterly review with Elena and expects new material he can act on.
Next: the call is a test of whether BB-Demo can show something concrete rather than restating the review.
The thread
Updated 9 Oct 26Messages
- Marcus Bell 8 Sep 2026 10:56Hi Pieter, I'm picking up the day-to-day check-ins for Brakkevoort alongside Elena, so I wanted to introduce myself properly and get a short call in the diary. I've pulled the numbers and I'd like to show you what I'm seeing: who is asking questions, which sources are feeding the brain, and where things look quieter than they should. Shall we book half an hour? Any day this week or next suits me. Thanks, Marcus
- Pieter van Dam 8 Sep 2026 13:07Marcus, Fine. Thursday at 14:00 works for me. To be clear, I have already had the quarterly review with Elena. I do not need the same story again. Bring what is new, and bring something we can act on. Groet, Pieter