Scheduling the Brakkevoort QBR

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Elena Novak proposed a QBR ahead of the 31 Mar 2026 contract end. Pieter van Dam accepted the agenda but asked for usage by team and for a renewal view before the meeting.

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Elena Novak proposed a QBR ahead of the 31 Mar 2026 contract end. Pieter van Dam accepted the agenda but asked for usage by team and for a renewal view before the meeting.

Ask: Pieter wants usage broken down by team, not only the total, so he can see where the gaps are. He also wants a renewal view before the QBR so he does not hear it for the first time in the meeting.

Customer view: He is engaged but firm. He asks "What is the plan?" on renewal, which suggests the renewal is on his mind and he expects BB-Demo to lead.

Next: Elena needs to pick a slot, send the invitation, prepare team-level usage and give Pieter a renewal position ahead of the call.

AI · claude-sonnet-5-5 · 11 Oct 2026

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Updated 9 Oct 26

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First message2026-02-19

Last message2026-02-24

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Elena Novak 19 Feb 2026 16:56
to Pieter van Dam
Dear Pieter, I hope you are well. To confirm, I would like to schedule the quarterly business review for Brakkevoort Logistics, ahead of the contract end on 31 Mar 2026. Proposed agenda: 1. Usage across your 40 licensed users, and the recent trend. 2. How account managers use the brain in the weekly shipper review. 3. The renewal, and what you would like to see from the brain over the coming year. Could you suggest two or three slots in the next two weeks? I will make sure that the invitation and the written actions reach you straight after the call. Kind regards, Elena
Pieter van Dam 24 Feb 2026 12:09
to Elena Novak
Elena, Thanks for the agenda. It is fine. I can do Tuesday or Thursday next week, in the morning. Pick one and send the invitation. Please bring the usage by team, not only the total. I want to see where the gaps are. To be clear, I also want a view on the renewal before the QBR, so I do not hear it for the first time in the meeting. What is the plan? Groet, Pieter On 19 Feb 2026, at 16:56, Elena Novak wrote: > Could you suggest two or three slots in the next two weeks?

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