Who they are
Insight
Current to 11 Oct 26Helen Varley is Brannock's champion and platform admin. She backs the Growth renewal but has said she will not defend forty licences her managers do not use. Andrew Pickering, the finance director, holds the price decision.
Role: Head of Commercial Operations at Brannock Medical Supplies, CRM role champion, platform admin since 1 May 2024. She asks for usage by trust and raises tickets herself, including duplicate orders and stale dashboards.
Influence: she wants to renew, but says Andrew Pickering is the one to convince. She shapes usage inside the business and sets the agenda for check-ins.
Watch: on 17 Jun 2026 she said the brain was not helping after delivery data mismatches. On 19 Aug 2026 she said she will not defend licences her managers do not use. At the 18 Sep 2026 QBR about seven of forty seats were active. Renewal is 1 May 2027 at £48,500 a year.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brannock Medical Supplies | Head of Commercial Operations | champion | helen.varley@brannock.example |
Activity
- 19 Nov 2026eventBB-Demo webinar
+11
- 28 Oct 2026callBrannock Medical Supplies / BB-Demo – Check In
- 21 Sep 2026email_threadQBR follow-up and next steps
+1
- 18 Sep 2026callBrannock Medical Supplies / BB-Demo – Qbr
+1
- 19 Aug 2026callBrannock Medical Supplies / BB-Demo – Check In
- 17 Aug 2026email_threadFinding a time for a check-in
- 21 Jul 2026ticketDashboards showing stale data
- 17 Jun 2026callBrannock Medical Supplies / BB-Demo – Check In
- 15 Jun 2026email_threadBooking a check-in
- 11 Jun 2026eventBB-Demo Customer Day London
+32
- 23 May 2026email_threadBB-Demo Customer Day London: your invitation
- 21 May 2026eventBB-Demo webinar
+10
- 20 Apr 2026callBrannock Medical Supplies / BB-Demo – Check In
- 16 Apr 2026email_threadFinding a time for a check-in
- 27 Mar 2026callBrannock Medical Supplies / BB-Demo – Renewal
+2
- 20 Mar 2026email_threadFollow-up from our QBR
- 19 Mar 2026callBrannock Medical Supplies / BB-Demo – Qbr
- 12 Mar 2026ticketMissing delivery dates in dashboards
- 11 Mar 2026email_threadBooking the QBR
- 16 Feb 2026callBrannock Medical Supplies / BB-Demo – Renewal
+2
- 30 Jan 2026dealBrannock Medical Supplies – Renewal
- 29 Dec 2025email_threadCheck-in notes
- 24 Dec 2025callBrannock Medical Supplies / BB-Demo – Check In
- 21 Nov 2025ticketOrder records showing duplicates
- 29 Oct 2025callBrannock Medical Supplies / BB-Demo – Check In
- 18 Sep 2025eventBB-Demo webinar
+7
- 17 Sep 2025email_threadFollow-up from the quarterly review
- 16 Sep 2025callBrannock Medical Supplies / BB-Demo – Qbr
- 10 Sep 2025email_threadScheduling your quarterly review
- 7 Sep 2025email_threadWebinar on Thursday 18 September 2025: would your team like to join?
- 19 Aug 2025callBrannock Medical Supplies / BB-Demo – Check In
- 23 Jun 2025callBrannock Medical Supplies / BB-Demo – Check In
- 16 Jun 2025email_threadQuick check-in catch-up
- 24 Apr 2025ticketHow do I export order data for reporting?
- 17 Apr 2025callBrannock Medical Supplies / BB-Demo – Check In
- 31 Mar 2025callBrannock Medical Supplies / BB-Demo – Renewal
+2
- 24 Mar 2025email_threadFollowing up on your support request
- 21 Mar 2025ticketData stale after refresh failure
- 20 Mar 2025email_threadQBR follow-up and next steps
+1
- 20 Mar 2025eventBB-Demo webinar
+9
- 19 Mar 2025callBrannock Medical Supplies / BB-Demo – Qbr
+1
- 14 Mar 2025email_threadScheduling your QBR
- 20 Feb 2025eventBB-Demo webinar
+7
- 14 Feb 2025callBrannock Medical Supplies / BB-Demo – Renewal
+2
- 9 Feb 2025email_threadInvitation: BB-Demo webinar on 20 February 2025
- 30 Jan 2025dealBrannock Medical Supplies – Renewal
- 14 Jan 2025ticketRemove departed users: bulk access removal
- 19 Dec 2024ticketHow do I create a dashboard filter by trust?
- 16 Dec 2024callBrannock Medical Supplies / BB-Demo – Check In
- 11 Dec 2024email_threadCheck-in call: finding a time
- 15 Nov 2024callBrannock Medical Supplies / BB-Demo – Negotiation
+2
- 14 Oct 2024callBrannock Medical Supplies / BB-Demo – Proposal
- 7 Oct 2024dealBrannock Medical Supplies – Expansion
- 23 Sep 2024email_threadQuarterly review follow-up and next steps
+1
- 20 Sep 2024callBrannock Medical Supplies / BB-Demo – Qbr
+1
- 19 Sep 2024eventBB-Demo webinar
+2
- 12 Sep 2024email_threadBooking your QBR
- 28 Aug 2024email_threadInvitation: BB-Demo webinar
- 15 Aug 2024callBrannock Medical Supplies / BB-Demo – Check In
- 9 Aug 2024email_threadCatching up on how the brain is landing with your team
- 3 Jul 2024ticketUser provisioning for new KAMs
- 13 Jun 2024eventBB-Demo Customer Day
+7
- 10 Jun 2024callBrannock Medical Supplies / BB-Demo – Onboarding
- 31 May 2024callBrannock Medical Supplies / BB-Demo – Onboarding
- 16 May 2024eventBB-Demo webinar
+4
- 16 May 2024callBrannock Medical Supplies / BB-Demo – Onboarding
- 13 May 2024email_threadInvitation to the BB-Demo webinar, Thursday 16 May 2024
- 10 May 2024callBrannock Medical Supplies / BB-Demo – Kickoff
- 1 May 2024email_threadKickoff scheduling for the Brannock brain
- 26 Mar 2024callBrannock Medical Supplies / BB-Demo – Negotiation
+2
- 14 Mar 2024callBrannock Medical Supplies / BB-Demo – Proposal
- 7 Mar 2024email_threadProposal walkthrough: timing
- 4 Mar 2024callBrannock Medical Supplies / BB-Demo – Demo
+2
- 27 Feb 2024email_threadDemo for your key-account managers: finding a slot
- 23 Feb 2024callBrannock Medical Supplies / BB-Demo – Demo
+1
- 9 Feb 2024callBrannock Medical Supplies / BB-Demo – Discovery
- 22 Jan 2024dealBrannock Medical Supplies – New