Who they are
Insight
Current to 11 Oct 26Pieter van Dam is the CRM champion and platform admin at Brakkevoort Logistics, and the main working contact on the Growth subscription. He asks 22% of the organisation's questions, and wants usage to recover before he will discuss the 1 Apr 2027 renewal.
Role: Head of Commercial Excellence in Rotterdam, CRM champion and platform admin. He runs the weekly shipper review and is the contact on most calls and threads.
Influence: he sponsors the brain internally and must justify the fee to his director. The CFO, Marloes Hendriks, handles contract terms and agrees nothing verbally.
Watch: he asks 22% of the organisation's questions, which he dislikes himself. Usage has fallen to about ten of forty licensed users, and he wants named owners and new material, not repeated reviews. The evidence does not show the July post-mortem delivered.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brakkevoort Logistics | Head of Commercial Excellence | champion | pieter.vandam@brakkevoort.example |
Activity
- 24 Sep 2026eventYour renewals, read by the brain
+12
- 16 Sep 2026email_threadCs thread, 1 messages
- 15 Sep 2026callBrakkevoort Logistics / B-Brain – Check In
- 8 Sep 2026email_threadCs thread, 2 messages
- 25 Aug 2026email_threadCs thread, 3 messages
+2
- 24 Aug 2026callBrakkevoort Logistics / B-Brain – Qbr
+2
- 18 Aug 2026email_threadCs thread, 2 messages
- 23 Jul 2026callBrakkevoort Logistics / B-Brain – Escalation
+1
- 22 Jul 2026ticket024-0014
- 21 Jul 2026ticket024-0013
- 16 Jul 2026callBrakkevoort Logistics / B-Brain – Check In
- 13 Jul 2026ticket024-0012
- 29 May 2026callBrakkevoort Logistics / B-Brain – Check In
- 20 May 2026email_threadCs thread, 2 messages
- 30 Mar 2026callBrakkevoort Logistics / B-Brain – Check In
- 26 Feb 2026email_threadCs thread, 2 messages
+1
- 25 Feb 2026callBrakkevoort Logistics / B-Brain – Qbr
+1
- 23 Feb 2026callBrakkevoort Logistics / B-Brain – Renewal
+2
- 19 Feb 2026email_threadCs thread, 2 messages
- 26 Jan 2026email_threadCs thread, 1 messages
- 23 Jan 2026callBrakkevoort Logistics / B-Brain – Check In
- 21 Jan 2026email_threadCs thread, 3 messages
- 6 Jan 2026callBrakkevoort Logistics / B-Brain – Renewal
+1
- 31 Dec 2025dealBrakkevoort Logistics – Renewal
- 28 Nov 2025email_threadCs thread, 2 messages
- 27 Nov 2025callBrakkevoort Logistics / B-Brain – Check In
- 29 Sep 2025callBrakkevoort Logistics / B-Brain – Check In
- 26 Sep 2025ticket024-0005
- 19 Sep 2025email_threadCs thread, 2 messages
- 3 Sep 2025ticket024-0003
- 27 Aug 2025email_threadCs thread, 2 messages
- 26 Aug 2025callBrakkevoort Logistics / B-Brain – Qbr
- 15 Aug 2025email_threadCs thread, 3 messages
- 19 Jun 2025ticket024-0002
- 22 May 2025callBrakkevoort Logistics / B-Brain – Onboarding
- 23 Apr 2025callBrakkevoort Logistics / B-Brain – Onboarding
- 10 Apr 2025callBrakkevoort Logistics / B-Brain – Onboarding
- 4 Apr 2025email_threadCs thread, 2 messages
+1
- 3 Apr 2025callBrakkevoort Logistics / B-Brain – Kickoff
+1
- 26 Mar 2025email_threadCs thread, 2 messages
- 17 Feb 2025email_threadSales thread, 2 messages
- 17 Feb 2025callBrakkevoort Logistics / B-Brain – Proposal
- 7 Feb 2025callBrakkevoort Logistics / B-Brain – Demo
+2
- 31 Jan 2025email_threadSales thread, 4 messages
- 29 Jan 2025callBrakkevoort Logistics / B-Brain – Demo
- 22 Jan 2025email_threadSales thread, 3 messages
- 17 Jan 2025email_threadSales thread, 3 messages
- 16 Jan 2025callBrakkevoort Logistics / B-Brain – Discovery
- 9 Jan 2025email_threadSales thread, 2 messages
- 27 Dec 2024dealBrakkevoort Logistics – New