Nikhil Rao
Person
Brimscombe Energy · admin
Nikhil Rao is Data Platform Lead and admin at Brimscombe Energy. He raises most tickets and handles load and schema issues. He is the technical contact, not the commercial decision-maker; the Chief Customer Officer holds renewal sign-off.
Who they are
Insight
Current to 14 Oct 26Nikhil Rao is Data Platform Lead and admin at Brimscombe Energy. He raises most tickets and handles load and schema issues. He is the technical contact, not the commercial decision-maker; the Chief Customer Officer holds renewal sign-off.
Role: Data Platform Lead and platform admin since the account was created. He raises tickets on connectors, access roles and provisioning, and checks nightly loads against the 07:00 target.
Influence: the Chief Customer Officer has delegated detail to him, but he does not set commercial terms. His weight is technical: access scoping, source changes and load history.
Watch: source schema changes have broken loads more than once. He is writing a change process and an alert for late loads, and he has not yet tested exporting the audit lineage.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brimscombe Energy | Data Platform Lead | admin | nikhil.rao@brimscombe.example |
Activity
- 24 Sep 2026email_threadFollow-up from the quarterly review
+2 - 23 Sep 2026callBrimscombe Energy / BB-Demo – Qbr+2
- 4 Aug 2026ticketDuplicate customer records in Salesforce export
- 29 Jun 2026email_threadThanks for the QBR: notes and next steps
+1 - 26 Jun 2026ticketDashboard datetime formatting inconsistency
- 26 Jun 2026callBrimscombe Energy / BB-Demo – Qbr+1
- 27 May 2026ticketHow to provision users and manage role-based access
- 15 May 2026ticketConnector not loading data
- 12 May 2026email_threadFollow-up on your open support ticket
- 11 May 2026ticketDashboards running very slowly
- 26 Mar 2026email_threadFollow-up from the QBR+2
- 25 Mar 2026callBrimscombe Energy / BB-Demo – Qbr+2
- 19 Feb 2026eventBB-Demo webinar
+31 - 17 Feb 2026callBrimscombe Energy / BB-Demo – Qbr+2
- 29 Jan 2026email_threadInvitation: BB-Demo webinar on Thursday 19 February 2026
- 30 Dec 2025email_threadFollow-up from our QBR conversation+1
- 29 Dec 2025callBrimscombe Energy / BB-Demo – Qbr+1
- 3 Dec 2025ticketAccess setup for complaints team
- 19 Nov 2025ticketHow to scope user access to specific data sources
- 4 Nov 2025ticketRequest: Audit trail for role changes and admin actions
- 24 Sep 2025email_threadFollow-up from the quarterly review+2
- 23 Sep 2025callBrimscombe Energy / BB-Demo – Qbr+2
- 1 Sep 2025ticketQuery performance degraded
- 4 Jul 2025ticketNightly refresh not completing by 07:00
- 3 Jul 2025email_threadFollowing up on our QBR+2
- 2 Jul 2025callBrimscombe Energy / BB-Demo – Qbr+2
- 16 Jun 2025ticketDuplicate customer records in brain
- 16 Jun 2025email_threadFollowing up on your support ticket
- 13 Jun 2025ticketOvernight refresh timeout, Calls connector
- 3 Jun 2025ticketDuplicate records appearing in brain's account view
- 27 May 2025eventRevenue leaders roundtable
+32 - 22 May 2025email_threadFollowing up on your support ticket
- 21 May 2025ticketHow to configure role-based access for different teams
- 17 May 2025email_threadInvitation: Revenue leaders roundtable in London
- 8 May 2025ticketBilling invoice verification
- 7 Apr 2025callBrimscombe Energy / BB-Demo – Training
- 27 Mar 2025ticketSet up admin access for new data platform team member
- 25 Mar 2025callBrimscombe Energy / BB-Demo – Onboarding
- 18 Mar 2025callBrimscombe Energy / BB-Demo – Onboarding
- 17 Mar 2025email_threadOnboarding sessions: scheduling the next steps
- 12 Mar 2025email_threadHandover session and admin walkthrough
- 10 Mar 2025callBrimscombe Energy / BB-Demo – Onboarding
- 4 Mar 2025callBrimscombe Energy / BB-Demo – Onboarding
- 28 Feb 2025email_threadOnboarding call and what I need before the refresh
- 27 Feb 2025email_threadOnboarding: connector sessions and first refresh
- 25 Feb 2025callBrimscombe Energy / BB-Demo – Onboarding
- 19 Feb 2025email_threadOnboarding: admin handover session
- 17 Feb 2025callBrimscombe Energy / BB-Demo – Onboarding
- 12 Feb 2025email_threadOnboarding: first mapping pass and next steps
- 10 Feb 2025callBrimscombe Energy / BB-Demo – Onboarding
- 6 Feb 2025email_threadOnboarding: booking the connector sessions
- 3 Feb 2025callBrimscombe Energy / BB-Demo – Onboarding
- 29 Jan 2025email_threadOnboarding: first refresh and what happens next
- 28 Jan 2025callBrimscombe Energy / BB-Demo – Onboarding
- 22 Jan 2025email_threadScheduling the onboarding sessions
- 21 Jan 2025email_threadFollow-up from kickoff: access, roles and next steps+2
- 20 Jan 2025callBrimscombe Energy / BB-Demo – Kickoff+2
- 2 Oct 2024email_threadFollow-up from the demo and the Snowflake questions
+1 - 30 Sep 2024callBrimscombe Energy / BB-Demo – Demo+1