Siân Pritchard
Person
Brimscombe Energy · champion
Head of Customer Data and Insight at Brimscombe Energy, recorded as the CRM champion and a platform admin. She says she will support the Enterprise renewal, but only with a measured value case.
Who they are
Insight
As at Fri 9 Oct 2026Head of Customer Data and Insight at Brimscombe Energy, recorded as the CRM champion and a platform admin. She says she will support the Enterprise renewal, but only with a measured value case.
Role: Head of Customer Data and Insight at Brimscombe Energy, based in Gloucester. The CRM records her as champion, and she holds an admin platform account created on 2025-01-10.
Influence: Graham Tovey says he will not sign the renewal without her view, and he delegates the detail to her. She also agreed to a Customer Day speaking slot, on the condition of measured evidence only.
Watch: Her support depends on a value case that does not yet exist. A small group asks most of the questions, and she is also the main escalation voice on refresh incidents. The renewal date is 10 Jan 2027.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brimscombe Energy | Head of Customer Data and Insight | champion | sian.pritchard@brimscombe.example |
CRMmade from
Activity
- 1 Oct 2026callBrimscombe Energy / BG-Demo – Renewal
+2 - 24 Sep 2026email threadFollow-up from the quarterly review+2
- 23 Sep 2026callBrimscombe Energy / BG-Demo – QBR+2
- 16 Sep 2026dealBrimscombe Energy – Renewal
- 15 Sep 2026email threadGetting the quarterly review in the diary
- 15 Sep 2026callBrimscombe Energy / BG-Demo – Renewal
+3 - 14 Sep 2026email threadFollowing up on your support ticket
- 11 Sep 2026ticketOnboarding access for new team member
- 17 Aug 2026email threadNotes from our check-in
- 14 Aug 2026callBrimscombe Energy / BG-Demo – Check In
- 12 Aug 2026ticketCustomer data connector sync stopped
- 11 Aug 2026email threadFinding a time for our check-in
- 4 Aug 2026email threadJuly incident and a reference request
+1 - 24 Jul 2026email threadNightly refresh in July and the Enterprise credit
- 22 Jul 2026ticketNightly refresh failed again, data still stale
- 21 Jul 2026ticketNightly refresh did not complete, dashboards showing stale data
- 17 Jul 2026callBrimscombe Energy / BG-Demo – Check In
- 9 Jul 2026email threadQuick check-in before the summer
- 29 Jun 2026email threadThanks for the QBR: notes and next steps+1
- 26 Jun 2026callBrimscombe Energy / BG-Demo – QBR+1
- 24 Jun 2026email threadGetting the next QBR in the diary
- 11 Jun 2026eventBG-Demo Customer Day London
+91 - 26 May 2026email threadInvitation: BG-Demo Customer Day London, Thursday 11 June 2026
- 19 May 2026email threadNotes from our check-in
- 18 May 2026callBrimscombe Energy / BG-Demo – Check In
- 13 May 2026email threadFinding a time for our check-in
- 15 Apr 2026callBrimscombe Energy / BG-Demo – Check In
- 8 Apr 2026email threadFinding a time for the next check-in
- 26 Mar 2026email threadFollow-up from the QBR+2
- 25 Mar 2026callBrimscombe Energy / BG-Demo – QBR+2
- 24 Mar 2026email threadCustomer Day London: speaking slot
- 19 Mar 2026email threadQuarterly business review: finding a date
- 11 Mar 2026ticketHow to structure a complaints trend dashboard
- 20 Feb 2026callBrimscombe Energy / BG-Demo – Check In
- 17 Feb 2026callBrimscombe Energy / BG-Demo – QBR+2
- 12 Feb 2026email threadFinding a time for our next check-in
- 26 Jan 2026callBrimscombe Energy / BG-Demo – Check In
- 22 Jan 2026email threadCheck-in call: finding a time
- 15 Jan 2026ticketDashboard query returning incomplete results
- 30 Dec 2025email threadFollow-up from our QBR conversation+1
- 29 Dec 2025callBrimscombe Energy / BG-Demo – QBR+1
- 18 Dec 2025email threadScheduling our QBR
- 26 Nov 2025ticketFeature request: Export conversation history for customers
- 3 Nov 2025callBrimscombe Energy / BG-Demo – Check In
- 24 Oct 2025email threadFinding time for a check-in
- 16 Oct 2025eventBG-Demo webinar
+28 - 10 Oct 2025dealBrimscombe Energy – Renewal
- 9 Oct 2025email threadInvitation: BG-Demo webinar on Thursday 16 October 2025
- 24 Sep 2025email threadFollow-up from the quarterly review+2
- 23 Sep 2025callBrimscombe Energy / BG-Demo – QBR+2
- 16 Sep 2025email threadQuarterly review: timing and agenda
- 15 Sep 2025ticketFeature request: sharing dashboards with non-admin users
- 8 Sep 2025ticketRenewal invoice details
- 29 Aug 2025callBrimscombe Energy / BG-Demo – Check In
- 21 Aug 2025email threadFinding a time for our next check-in
- 1 Aug 2025email threadSupport follow-up on your recent ticket
- 31 Jul 2025ticketHow to filter search results by date
- 31 Jul 2025callBrimscombe Energy / BG-Demo – Check In
- 23 Jul 2025email threadScheduling our next check-in
- 3 Jul 2025email threadFollowing up on our QBR+2
- 2 Jul 2025callBrimscombe Energy / BG-Demo – QBR+2
- 25 Jun 2025ticketCustomer record inconsistency between systems
- 25 Jun 2025email threadFinding a time for your quarterly review
- 6 Jun 2025ticketSites data refresh running slower than usual
- 27 May 2025callBrimscombe Energy / BG-Demo – Check In
- 16 May 2025email threadCatching up on how the brain is going
- 6 May 2025callBrimscombe Energy / BG-Demo – Check In
- 28 Apr 2025email threadBooking our next check-in
- 25 Mar 2025callBrimscombe Energy / BG-Demo – Onboarding
- 18 Mar 2025callBrimscombe Energy / BG-Demo – Onboarding
- 10 Mar 2025callBrimscombe Energy / BG-Demo – Onboarding
- 5 Mar 2025ticketNew user account for key accounts team member
- 4 Mar 2025callBrimscombe Energy / BG-Demo – Onboarding
- 17 Feb 2025callBrimscombe Energy / BG-Demo – Onboarding
- 10 Feb 2025callBrimscombe Energy / BG-Demo – Onboarding
- 3 Feb 2025callBrimscombe Energy / BG-Demo – Onboarding
- 30 Jan 2025ticketProvision new user accounts for compliance team
- 21 Jan 2025email threadFollow-up from kickoff: access, roles and next steps+2
- 20 Jan 2025callBrimscombe Energy / BG-Demo – Kickoff+2
- 10 Jan 2025email threadKickoff scheduling for the Brimscombe brain
- 2 Dec 2024email threadFollowing up on our negotiation call+1
- 2 Dec 2024callBrimscombe Energy / BG-Demo – Negotiation+1
- 31 Oct 2024email threadBrimscombe proposal: follow-up and questions
- 30 Oct 2024callBrimscombe Energy / BG-Demo – Proposal
- 24 Oct 2024email threadProposal walk-through: finding a time
- 15 Oct 2024email threadAfter the demo: next steps and the proposal
- 14 Oct 2024callBrimscombe Energy / BG-Demo – Demo
- 10 Oct 2024email threadGetting a time in for the demo on your data
- 2 Oct 2024email threadFollow-up from the demo and the Snowflake questions+1
- 30 Sep 2024callBrimscombe Energy / BG-Demo – Demo+1
- 25 Sep 2024email threadScheduling the demo
- 2 Sep 2024email threadFollowing up on discovery
- 2 Sep 2024callBrimscombe Energy / BG-Demo – Discovery
- 22 Aug 2024email threadDiscovery call: finding a time
- 31 Jul 2024dealBrimscombe Energy – New
CRMmade from