What was said
What this says
Current to 13 Oct 26Tom Ashdown asked Siân Pritchard on 10 Oct 2024 for three or four example customers and a slot early the following week for a demo on her own data. This is scheduling only, with no customer response in the thread.
Ask: Tom wants a short list of customers and questions so the solutions engineer can build the session, plus a slot on a Tuesday or Wednesday afternoon. He suggests bringing someone from the platform side.
Customer view: none recorded. Siân did not reply in this thread.
Next: Siân to send examples without sensitive detail. Tom to send the invite once she picks a slot.
The thread
Updated 9 Oct 26Messages
- Tom Ashdown 10 Oct 2024 11:29Hi Siân, Hope your week is going all right and the teams are keeping you busy in a good way. I wanted to get the demo on your own data booked while it is fresh. As we discussed, the idea is that we show the brain answering questions about a handful of your business customers: their sites, contracts, calls and bills in one place, rather than a generic example. That is the bit that tends to land best with complaints and collections. Our solutions engineer will run it and will need a little preparation from your side: a short list of the customers and questions you would most like to see. If you can send three or four examples, we will build the session around them. Please do not send anything sensitive by email. Customer names or an internal reference are plenty, and we can agree the handling of the rest separately. Would early next week suit? Tuesday or Wednesday afternoon would be my first choice, but I am happy to work around your diary. If it helps, bring someone from your platform side too, as I know access and data handling will come up. Leave that with me and I will send the invite as soon as you tell me which slot works. Cheers, Tom Tom Ashdown Account Executive, BB-Demo