Brackwell Freight Ltd logo

Brackwell Freight Ltd

AtRisk£44,000Renews 1 Dec 26Proposal · £50,000/yr
made from

AI facts

Current to 11 Oct 26

Brackwell Freight Ltd holds an executed Growth order form at £44,000 a year from 1 Dec 2025 to 30 Nov 2026, with 40 licensed users. Active users fell from 23 in 2026-05 to 14 in 2026-09 (-39%). The renewal on 1 Dec 2026 is open at proposal stage at £50,000, a 13.6% rise, and the 2 Oct 2026 proposal is unsigned. All four invoices were paid within terms. The CRM holds two records for the organisation carrying £88,000 in total.

Read from 55 calls · 100 email threads · 29 tickets · 5 news items · 4 deals · 6 people · 28 documents, newest 2 Oct 26

AImade from

AI opinion

Current to 11 Oct 26

AtRisk: the renewal is 53 days away at a 13.6% price rise while active users and questions are falling. The champion, Liam Doherty, has left and the Finance Director is resisting any rise. A smaller, re-scoped Growth renewal may keep the account.

SignalsBrackwell Freight Ltd - Order Form (signed)Handover of the admin roleBrackwell Freight Ltd / B-Brain – Qbr

AI · claude-opus-5-5 · 11 Oct 2026

AImade from

Next step

Current to 11 Oct 26
What
Marcus Bell sends Gareth Whitlam a written value case with per-person monthly usage, a Brackwell example, a connector and refresh check, and Tom Ashdown's resized Growth option before the 12 Oct 2026 renewal call. at_risk_save
Who
Marcus Bell Marcus Bell
When
this_week by 9 Oct 2026
Why
Marcus Bell sends Gareth Whitlam a written value case and Tom Ashdown's resized Growth option before the 12 Oct 2026 renewal call, because Gareth will not agree the £50,000 renewal without per-person usage and a reason he can write down.

AI · claude-opus-5-5 · 11 Oct 2026

AImade from

Profile

Updated 9 Oct 26
  • IndustryLogisticsSource: CRM company record
  • Websitebrackwellfreight.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityManchesterSource: CRM company record
  • Size900 employeesSource: CRM company record
  • CRM ownerTom AshdownSource: CRM company record · Account Executive · CSM Marcus Bell
  • Customer since1 Dec 2023Source: first executed order form ctr_002_01, signed 17 Nov 2023 · Starter tier · In the CRM since 4 Sep 2023
  • TypeCustomerdiffersSource: contracts and invoices (signals) · CRM stage customer · 2 CRM records (org_002, org_002_dup) · The sources disagree
  • StateAtRiskSource: AI assessment · Written 11 Oct 2026
CRMmade from

Key facts

Updated 9 Oct 26
  • Contracted ARR£44,000differsSource: executed order form ctr_002_03, 1 Dec 2025 to 30 Nov 2026 · CRM £88,000 over 2 CRM records (org_002, org_002_dup) · Invoiced run rate £44,000 · As of 9 Oct 2026 · The sources disagree
  • Next renewal1 Dec 2026Basis: order form ctr_002_03 ends 30 Nov 2026 · In 53 days · Renewal price £50,000 (+13.6%) · list price of the tier on the renewal date (price book); v1 prices and first-term discounts end at renewal
  • Term1 Dec 2025 to 30 Nov 2026Source: order form ctr_002_03 (renewal), signed 1 Dec 2025 · Billed annually · 40 seats, 8 connectors
  • TierGrowthSource: the current order form
  • Open dealProposal · £50,000Source: CRM deal Brackwell Freight Ltd – Renewal · renewal deal · Expected close 1 Dec 2026 · Owner Tom Ashdown
  • Last contact7 Oct 2026Email: Follow-up from our QBR call · 2 days before 9 Oct 2026
  • Tenanteu-west-1Source: product analytics, reporting since Dec 2023 · 7 connectors configured
  • Licensed seats4014 active users in Sep 2026 · Order form ctr_002_03: 40 seats
Computedmade from

The story

Current to 11 Oct 26
AtRisk

AtRisk: Brackwell Freight's Growth renewal on 1 Dec 2026 is offered at £50,000 against £44,000 today. Active users and questions have fallen since champion Liam Doherty left, and Finance Director Gareth Whitlam resists any rise.

AtRisk: Brackwell Freight Ltd holds an executed Growth order form at £44,000 a year from 1 Dec 2025 to 30 Nov 2026. The unsigned 2 Oct 2026 proposal asks £50,000 (13.6%) for the 1 Dec 2026 renewal.

Active users fell from 23 to 14 between 2026-05 and 2026-09 (-39%), and questions from 520 to 190 (-63%). Champion Liam Doherty asked 41% of questions before leaving; Mark Siddall now asks 30%, and Aisha Rahman is the sole admin.

Finance Director Gareth Whitlam told the 30 Sep 2026 QBR he is not minded to agree a rise. Invoices are paid within terms, so this is value risk, worsened by records indexed falling over 30 days.

Marcus Bell sends Gareth a written value case with Tom Ashdown's resized Growth option by 9 Oct 2026, before the booked 12 Oct 2026 renewal call. Sofia Marchetti joins the 13 Oct 2026 call with Aisha.

AI · claude-opus-5-5 · 11 Oct 2026

AImade from

ARR journey

Updated 9 Oct 26
Contracted ARR and Invoiced ARR · monthlyUpdated 09 Oct 26
Contracted ARRInvoiced ARR
£0k£25k£50kMar 24Sep 24Mar 25Sep 25Mar 26Sep 26newexpansion£44k£44kDec 23: Contracted ARR £20k; Invoiced ARR £20kJan 24: Contracted ARR £20k; Invoiced ARR £20kFeb 24: Contracted ARR £20k; Invoiced ARR £20kMar 24: Contracted ARR £20k; Invoiced ARR £20kApr 24: Contracted ARR £20k; Invoiced ARR £20kMay 24: Contracted ARR £20k; Invoiced ARR £20kJun 24: Contracted ARR £20k; Invoiced ARR £20kJul 24: Contracted ARR £20k; Invoiced ARR £20kAug 24: Contracted ARR £20k; Invoiced ARR £20kSep 24: Contracted ARR £20k; Invoiced ARR £20kOct 24: Contracted ARR £20k; Invoiced ARR £20kNov 24: Contracted ARR £20k; Invoiced ARR £20kDec 24: Contracted ARR £44k; Invoiced ARR £44kJan 25: Contracted ARR £44k; Invoiced ARR £44kFeb 25: Contracted ARR £44k; Invoiced ARR £44kMar 25: Contracted ARR £44k; Invoiced ARR £44kApr 25: Contracted ARR £44k; Invoiced ARR £44kMay 25: Contracted ARR £44k; Invoiced ARR £44kJun 25: Contracted ARR £44k; Invoiced ARR £44kJul 25: Contracted ARR £44k; Invoiced ARR £44kAug 25: Contracted ARR £44k; Invoiced ARR £44kSep 25: Contracted ARR £44k; Invoiced ARR £44kOct 25: Contracted ARR £44k; Invoiced ARR £44kNov 25: Contracted ARR £44k; Invoiced ARR £44kDec 25: Contracted ARR £44k; Invoiced ARR £44kJan 26: Contracted ARR £44k; Invoiced ARR £44kFeb 26: Contracted ARR £44k; Invoiced ARR £44kMar 26: Contracted ARR £44k; Invoiced ARR £44kApr 26: Contracted ARR £44k; Invoiced ARR £44kMay 26: Contracted ARR £44k; Invoiced ARR £44kJun 26: Contracted ARR £44k; Invoiced ARR £44kJul 26: Contracted ARR £44k; Invoiced ARR £44kAug 26: Contracted ARR £44k; Invoiced ARR £44kSep 26: Contracted ARR £44k; Invoiced ARR £44k
One point per month; the dot and figure at the right end are the latest value. The line steps because the figure holds until it changes. Latest (Sep 26): Contracted ARR £44k; Invoiced ARR £44k. Invoiced ARR matches Contracted ARR in every month, so it is drawn dashed over it. Basis: accounting system, facts.arr_monthly:org_002.
Show the figures as a table
Contracted ARRInvoiced ARR
Dec 23£20k£20k
Jan 24£20k£20k
Feb 24£20k£20k
Mar 24£20k£20k
Apr 24£20k£20k
May 24£20k£20k
Jun 24£20k£20k
Jul 24£20k£20k
Aug 24£20k£20k
Sep 24£20k£20k
Oct 24£20k£20k
Nov 24£20k£20k
Dec 24£44k£44k
Jan 25£44k£44k
Feb 25£44k£44k
Mar 25£44k£44k
Apr 25£44k£44k
May 25£44k£44k
Jun 25£44k£44k
Jul 25£44k£44k
Aug 25£44k£44k
Sep 25£44k£44k
Oct 25£44k£44k
Nov 25£44k£44k
Dec 25£44k£44k
Jan 26£44k£44k
Feb 26£44k£44k
Mar 26£44k£44k
Apr 26£44k£44k
May 26£44k£44k
Jun 26£44k£44k
Jul 26£44k£44k
Aug 26£44k£44k
Sep 26£44k£44k
Accountingmade from

Platform usage

Updated 9 Oct 26

Headroom on the Growth tier, Sep 2026: 14 of 40 included users; 7 of 8 included connectors.

Active users · Sep 26
14down 7 vs Jun 26of 40 included on the tier
Questions asked · Sep 26
190down 248 vs Jun 26
Connectors configured · Sep 26
7level vs Jun 26of 8 included on the tier
Active admins · Sep 26
1down 1 vs Jun 26
Data volume · Sep 26
19.3 GBdown 9.7 GB vs Jun 26
Active users and questions · monthlyUpdated 09 Oct 26
Left axisActive usersLicensed seatsIncluded users (40)Right axisQuestions asked
0020600401,200Jan 24May 24Sep 24Jan 25May 25Sep 25Jan 26May 26Sep 26champion leftrecords indexed flat 30d4014190Dec 23: Licensed seats 15; Included users (40) 40; Questions asked 42Jan 24: Licensed seats 15; Included users (40) 40; Questions asked 241Feb 24: Licensed seats 15; Included users (40) 40; Questions asked 310Mar 24: Licensed seats 15; Included users (40) 40; Questions asked 306Apr 24: Licensed seats 15; Included users (40) 40; Questions asked 340May 24: Licensed seats 15; Included users (40) 40; Questions asked 405Jun 24: Licensed seats 15; Included users (40) 40; Questions asked 492Jul 24: Licensed seats 15; Included users (40) 40; Questions asked 702Aug 24: Licensed seats 15; Included users (40) 40; Questions asked 422Sep 24: Licensed seats 15; Included users (40) 40; Questions asked 786Oct 24: Licensed seats 15; Included users (40) 40; Questions asked 978Nov 24: Licensed seats 15; Included users (40) 40; Questions asked 939Dec 24: Licensed seats 40; Included users (40) 40; Questions asked 811Jan 25: Licensed seats 40; Included users (40) 40; Questions asked 1,063Feb 25: Licensed seats 40; Included users (40) 40; Questions asked 1,017Mar 25: Licensed seats 40; Included users (40) 40; Questions asked 1,072Apr 25: Licensed seats 40; Included users (40) 40; Questions asked 1,007May 25: Licensed seats 40; Included users (40) 40; Questions asked 975Jun 25: Licensed seats 40; Included users (40) 40; Questions asked 1,045Jul 25: Licensed seats 40; Included users (40) 40; Questions asked 1,118Aug 25: Licensed seats 40; Included users (40) 40; Questions asked 633Sep 25: Active users 28; Licensed seats 40; Included users (40) 40; Questions asked 1,032Oct 25: Active users 28; Licensed seats 40; Included users (40) 40; Questions asked 1,189Nov 25: Active users 28; Licensed seats 40; Included users (40) 40; Questions asked 1,064Dec 25: Active users 28; Licensed seats 40; Included users (40) 40; Questions asked 806Jan 26: Active users 28; Licensed seats 40; Included users (40) 40; Questions asked 990Feb 26: Active users 28; Licensed seats 40; Included users (40) 40; Questions asked 1,012Mar 26: Active users 28; Licensed seats 40; Included users (40) 40; Questions asked 1,039Apr 26: Active users 29; Licensed seats 40; Included users (40) 40; Questions asked 1,012May 26: Active users 23; Licensed seats 40; Included users (40) 40; Questions asked 520Jun 26: Active users 21; Licensed seats 40; Included users (40) 40; Questions asked 438Jul 26: Active users 18; Licensed seats 40; Included users (40) 40; Questions asked 355Aug 26: Active users 16; Licensed seats 40; Included users (40) 40; Questions asked 272Sep 26: Active users 14; Licensed seats 40; Included users (40) 40; Questions asked 190
One point per month; the dot and figure at the right end are the latest value. Two scales: left-axis lines read against the left figures, right-axis lines against the coloured figures on the right; both start at zero, so where the lines cross means nothing. The dotted line is the allowance. The line steps because the figure holds until it changes. Latest (Sep 26): Active users 14; Licensed seats 40; Questions asked 190. Oct 26 is month to date, so it is left off the lines and the tiles. Basis: product usage, facts.usage_monthly:org_002, signals:org_002.
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
Left axisConnectors configuredIncluded connectors (8)Active adminsRight axisData volume
00.0 GB415.0 GB830.0 GBJan 24May 24Sep 24Jan 25May 25Sep 25Jan 26May 26Sep 26719.3 GB1Dec 23: Connectors configured 2; Included connectors (8) 8; Data volume 3.5 GBJan 24: Connectors configured 2; Included connectors (8) 8; Data volume 3.5 GBFeb 24: Connectors configured 2; Included connectors (8) 8; Data volume 3.6 GBMar 24: Connectors configured 3; Included connectors (8) 8; Data volume 5.5 GBApr 24: Connectors configured 3; Included connectors (8) 8; Data volume 6.0 GBMay 24: Connectors configured 3; Included connectors (8) 8; Data volume 7.5 GBJun 24: Connectors configured 4; Included connectors (8) 8; Data volume 11.6 GBJul 24: Connectors configured 4; Included connectors (8) 8; Data volume 11.8 GBAug 24: Connectors configured 4; Included connectors (8) 8; Data volume 12.1 GBSep 24: Connectors configured 4; Included connectors (8) 8; Data volume 12.3 GBOct 24: Connectors configured 4; Included connectors (8) 8; Data volume 12.5 GBNov 24: Connectors configured 4; Included connectors (8) 8; Data volume 12.7 GBDec 24: Connectors configured 6; Included connectors (8) 8; Data volume 19.3 GBJan 25: Connectors configured 7; Included connectors (8) 8; Data volume 22.9 GBFeb 25: Connectors configured 7; Included connectors (8) 8; Data volume 23.3 GBMar 25: Connectors configured 7; Included connectors (8) 8; Data volume 23.6 GBApr 25: Connectors configured 7; Included connectors (8) 8; Data volume 24.0 GBMay 25: Connectors configured 7; Included connectors (8) 8; Data volume 24.4 GBJun 25: Connectors configured 7; Included connectors (8) 8; Data volume 24.7 GBJul 25: Connectors configured 7; Included connectors (8) 8; Data volume 25.1 GBAug 25: Connectors configured 7; Included connectors (8) 8; Data volume 25.4 GBSep 25: Connectors configured 7; Included connectors (8) 8; Active admins 2; Data volume 25.8 GBOct 25: Connectors configured 7; Included connectors (8) 8; Active admins 2; Data volume 26.2 GBNov 25: Connectors configured 7; Included connectors (8) 8; Active admins 2; Data volume 26.5 GBDec 25: Connectors configured 7; Included connectors (8) 8; Active admins 2; Data volume 26.9 GBJan 26: Connectors configured 7; Included connectors (8) 8; Active admins 2; Data volume 27.3 GBFeb 26: Connectors configured 7; Included connectors (8) 8; Active admins 2; Data volume 27.6 GBMar 26: Connectors configured 7; Included connectors (8) 8; Active admins 2; Data volume 28.0 GBApr 26: Connectors configured 7; Included connectors (8) 8; Active admins 2; Data volume 28.3 GBMay 26: Connectors configured 7; Included connectors (8) 8; Active admins 2; Data volume 28.7 GBJun 26: Connectors configured 7; Included connectors (8) 8; Active admins 2; Data volume 29.1 GBJul 26: Connectors configured 7; Included connectors (8) 8; Active admins 2; Data volume 29.4 GBAug 26: Connectors configured 7; Included connectors (8) 8; Active admins 1; Data volume 27.8 GBSep 26: Connectors configured 7; Included connectors (8) 8; Active admins 1; Data volume 19.3 GB
One point per month; the dot and figure at the right end are the latest value. Two scales: left-axis lines read against the left figures, right-axis lines against the coloured figures on the right; both start at zero, so where the lines cross means nothing. The dotted line is the allowance. The line steps because the figure holds until it changes. Latest (Sep 26): Connectors configured 7; Active admins 1; Data volume 19.3 GB. Oct 26 is month to date, so it is left off the lines and the tiles. Basis: product usage, facts.usage_monthly:org_002, signals:org_002.

Dated markers: Jun 2026 champion left · Sep 2026 records indexed flat 30d · Dec 2026 renewal within 120d price rise.

Usagemade from

Documents

Updated 9 Oct 26

28 documents in 6 folders; 5 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

DealStageAmountClose
Brackwell Freight Ltd – Renewalproposal£50,0001 Dec 2026
CRMmade from

Open tickets

Not yet analysedNo open tickets.
Helpdeskmade from

Activity

CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • not yet analysed
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Brackwell Freight Ltd's pages are written from 5 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 217 AI summaries of 225 raw things (calls, tickets, emails, news), 6 people (6 with an AI write-up) and 7 staff (0 with an AI write-up), shown on 20 pages. 3 AI records in this trail are not yet analysed.

The trail as a list (block, record, entity, raw row)
  • Activity page block
  • AI opinion page block
    • Brackwell Freight at risk AI record
      • Brackwell Freight Ltd – New entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • contracts/order_form_lines.csv ctr_002_01:1 raw row
        • contracts/order_form_lines.csv ctr_002_01:2 raw row
        • contracts/order_forms.csv ctr_002_01 raw row
        • crm/deal_line_items.csv deal_002_01:1 raw row
        • crm/deal_line_items.csv deal_002_01:2 raw row
        • +7 more
      • Brackwell Freight Ltd – Expansion entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • contracts/order_form_lines.csv ctr_002_02:1 raw row
        • contracts/order_forms.csv ctr_002_02 raw row
        • crm/deal_line_items.csv deal_002_02:1 raw row
        • crm/deal_stage_history.csv deal_002_02:1 raw row
        • crm/deal_stage_history.csv deal_002_02:2 raw row
        • +3 more
      • Brackwell Freight Ltd – Renewal entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • contracts/order_form_lines.csv ctr_002_03:1 raw row
        • contracts/order_forms.csv ctr_002_03 raw row
        • crm/deal_line_items.csv deal_002_03:1 raw row
        • crm/deal_stage_history.csv deal_002_03:1 raw row
        • crm/deal_stage_history.csv deal_002_03:2 raw row
        • +3 more
      • Brackwell Freight Ltd – Renewal entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • crm/deal_line_items.csv deal_002_04:1 raw row
        • crm/deal_stage_history.csv deal_002_04:1 raw row
        • crm/deal_stage_history.csv deal_002_04:2 raw row
        • crm/deals.csv deal_002_04 raw row
      • Brackwell Freight: Growth term, £50,000 offered AI record
      • INV-002-0001 entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • accounting/invoice_lines.csv inv_002_001:1 raw row
        • accounting/invoices.csv inv_002_001 raw row
        • accounting/payments.csv pay_002_001 raw row
      • +82 more
  • ARR journey page block
    • facts.arr_monthly:org_002 facts table
      • Brackwell Freight Ltd – New entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • contracts/order_form_lines.csv ctr_002_01:1 raw row
        • contracts/order_form_lines.csv ctr_002_01:2 raw row
        • contracts/order_forms.csv ctr_002_01 raw row
        • crm/deal_line_items.csv deal_002_01:1 raw row
        • crm/deal_line_items.csv deal_002_01:2 raw row
        • +7 more
      • Brackwell Freight Ltd – Expansion entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • contracts/order_form_lines.csv ctr_002_02:1 raw row
        • contracts/order_forms.csv ctr_002_02 raw row
        • crm/deal_line_items.csv deal_002_02:1 raw row
        • crm/deal_stage_history.csv deal_002_02:1 raw row
        • crm/deal_stage_history.csv deal_002_02:2 raw row
        • +3 more
      • Brackwell Freight Ltd – Renewal entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • contracts/order_form_lines.csv ctr_002_03:1 raw row
        • contracts/order_forms.csv ctr_002_03 raw row
        • crm/deal_line_items.csv deal_002_03:1 raw row
        • crm/deal_stage_history.csv deal_002_03:1 raw row
        • crm/deal_stage_history.csv deal_002_03:2 raw row
        • +3 more
      • Brackwell Freight Ltd – Renewal entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • crm/deal_line_items.csv deal_002_04:1 raw row
        • crm/deal_stage_history.csv deal_002_04:1 raw row
        • crm/deal_stage_history.csv deal_002_04:2 raw row
        • crm/deals.csv deal_002_04 raw row
      • INV-002-0001 entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • accounting/invoice_lines.csv inv_002_001:1 raw row
        • accounting/invoices.csv inv_002_001 raw row
        • accounting/payments.csv pay_002_001 raw row
      • INV-002-0002 entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • accounting/invoice_lines.csv inv_002_002:1 raw row
        • accounting/invoices.csv inv_002_002 raw row
        • accounting/payments.csv pay_002_002 raw row
      • +2 more
  • AI facts page block
    • Brackwell Freight at risk AI record
      • Brackwell Freight Ltd – New entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • contracts/order_form_lines.csv ctr_002_01:1 raw row
        • contracts/order_form_lines.csv ctr_002_01:2 raw row
        • contracts/order_forms.csv ctr_002_01 raw row
        • crm/deal_line_items.csv deal_002_01:1 raw row
        • crm/deal_line_items.csv deal_002_01:2 raw row
        • +7 more
      • Brackwell Freight Ltd – Expansion entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • contracts/order_form_lines.csv ctr_002_02:1 raw row
        • contracts/order_forms.csv ctr_002_02 raw row
        • crm/deal_line_items.csv deal_002_02:1 raw row
        • crm/deal_stage_history.csv deal_002_02:1 raw row
        • crm/deal_stage_history.csv deal_002_02:2 raw row
        • +3 more
      • Brackwell Freight Ltd – Renewal entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • contracts/order_form_lines.csv ctr_002_03:1 raw row
        • contracts/order_forms.csv ctr_002_03 raw row
        • crm/deal_line_items.csv deal_002_03:1 raw row
        • crm/deal_stage_history.csv deal_002_03:1 raw row
        • crm/deal_stage_history.csv deal_002_03:2 raw row
        • +3 more
      • Brackwell Freight Ltd – Renewal entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • crm/deal_line_items.csv deal_002_04:1 raw row
        • crm/deal_stage_history.csv deal_002_04:1 raw row
        • crm/deal_stage_history.csv deal_002_04:2 raw row
        • crm/deals.csv deal_002_04 raw row
      • Brackwell Freight: Growth term, £50,000 offered AI record
      • INV-002-0001 entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • accounting/invoice_lines.csv inv_002_001:1 raw row
        • accounting/invoices.csv inv_002_001 raw row
        • accounting/payments.csv pay_002_001 raw row
      • +82 more
  • Contacts page block
  • Open deals page block
    • Documents page block
      • +22 more
    • hero page block
      • Key facts page block
        • Evidence trail page block
          • The story page block
            • Next step page block
              • Open tickets (not yet analysed) page block
                • Profile page block
                  • Sources page block
                    • Platform usage page block
                      Computedmade from
                      Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Web · Usage
                      made from

                      B-Brain is a fictional company; every organisation and person here is invented. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

                      Help & Support

                      Open as a page

                      Help & Support

                      B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

                      How to use the site

                      How to ask

                      Press Ask Brain in the header. Type a question, or pick one of the examples.

                      The site itself does not call an AI model; answers in Claude come from the same figures you see here.

                      What the data covers

                      DataRecords
                      Organisations75
                      People at customers290
                      B-Brain staff40
                      Calls784
                      Email threads1,169
                      Support tickets449
                      Documents477
                      Deals117
                      Invoices101
                      Events49
                      News items56

                      Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

                      B-Brain is a fictional company: every organisation, person and figure here is invented for this demonstration.

                      Who to contact

                      Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.
                      Ask B

                      Ask B

                      B-Brain · read-only