AI facts
Current to 11 Oct 26Quillmark Health, a Boston healthcare services firm, was an Enterprise prospect and holds no contract, invoices or tickets with BB-Demo. The proposals quoted £125,000 a year, with a deal amount of £155,000 including implementation, but nothing was executed. The CRM deal closed lost on 31 Jul 2026 with lost reason security_review. Procurement Director Tasha Greene named an unresolved data-integrity incident as the deciding factor. No usage is recorded, as nothing was deployed.
AI opinion
Current to 11 Oct 26Lost, because Quillmark Health chose another vendor, and both the CRM deal and the customer's own letters close the evaluation. The stated cause was BB-Demo's unresolved data-integrity incident. Quillmark keeps BB-Demo on its vendor file, so a future approach needs a fresh trigger and the incident reviewed first.
Next step
Current to 11 Oct 26- What
- Jordan Pike sends Megan Alvarez a written incident close-out that answers each of her four confirmation points on the July refresh outage. re_engage
- Who
Jordan Pike
- When
- this_month by 9 Oct 2026
- Why
- Jordan Pike should finish the internal review of the July refresh outage and send Megan Alvarez a written close-out, so Quillmark Health's vendor file no longer records the incident as unresolved.
Profile
Updated 9 Oct 26- IndustryHealthcare servicesSource: CRM company record
- Websitequillmarkhealth.exampleSource: CRM company record
- CountryUnited StatesSource: CRM company record · CRM code US · Region US
- HQ cityBostonSource: CRM company record
- Size1,100 employeesSource: CRM company record
- CRM ownerJordan PikeSource: CRM company record · Account Executive, US
- TypeProspectdiffersSource: contracts and invoices (signals) · CRM stage lost · The sources disagree
- StateLostSource: AI assessment · Written 11 Oct 2026
Key facts
Updated 9 Oct 26- Last contact31 Jul 2026Email: Quillmark Health - outcome of vendor evaluation · 70 days before 9 Oct 2026
The story
Current to 11 Oct 26Lost: Quillmark Health chose another vendor after its Enterprise evaluation. Nothing was executed, and procurement named an unresolved data-integrity incident as the deciding factor. The CRM deal closed lost on 31 Jul 2026.
Lost. Quillmark Health evaluated the Enterprise tier but executed nothing: the 20 May 2026 proposal quoted £125,000 a year, or £155,000 including implementation. The CRM deal closed lost on 31 Jul 2026, with no contract, renewal or invoices.
No brain was deployed, so there is no usage or ticket history. Jordan Pike held 8 of the 10 recorded calls, Hannah Lowe ran the security answers and Megan Alvarez, the CISO, gated the deal.
Megan said on 24 Jun 2026 that another vendor was chosen. On 31 Jul 2026 Tasha Greene, Procurement Director, named an unresolved data-integrity incident as the deciding factor.
Jordan should send Megan a written close-out of the refresh outage that answers her four confirmation points, due 9 Oct 2026. That way Quillmark's vendor file no longer records the incident as unresolved.
ARR journey
Platform usage
Documents
Updated 9 Oct 26- commercial
- presales
Folders and documents as a list
- Contracts (1)
- Draft data processing agreement draft · dpa · 16 Jul 2026
- Proposals (3)
- Enterprise tier proposal issued · proposal · 23 Mar 2026
- Draft Enterprise proposal draft · proposal · 15 May 2026
- Enterprise proposal, regulated US buyer issued · proposal · 20 May 2026
- Security (2)
- Security questionnaire answers for Enterprise review issued · security questionnaire · 23 Apr 2026
- Draft security questionnaire answers draft · security questionnaire · 1 Jun 2026
Open deals
Open tickets
Activity
- 31 Jul 2026email_threadQuillmark Health - outcome of vendor evaluation
- 24 Jul 2026email_threadDisclosure of refresh outage earlier this week
- 23 Jul 2026email_threadIncident history request for vendor security review
- 16 Jul 2026documentQuillmark Health - Data Processing Agreement v1
- 6 Jul 2026callQuillmark Health / BB-Demo – Security Review
- 1 Jul 2026email_threadSecurity review session - scheduling
- 30 Jun 2026email_threadQuillmark Health and BB-Demo: negotiation next steps
+1
- 29 Jun 2026callQuillmark Health / BB-Demo – Negotiation
+1
- 24 Jun 2026email_threadFinding time to close out the evaluation
- 15 Jun 2026callQuillmark Health / BB-Demo – Security Review
- 11 Jun 2026email_threadSetting a time for the security review walkthrough
- 1 Jun 2026documentQuillmark Health - Security Questionnaire v1
- 1 Jun 2026callQuillmark Health / BB-Demo – Security Review
- 27 May 2026email_threadSecurity review: scheduling a working session
- 20 May 2026email_threadQuillmark Health and BB-Demo: proposal follow-up and security review
- 20 May 2026documentQuillmark Health - Proposal
- 20 May 2026callQuillmark Health / BB-Demo – Proposal
- 15 May 2026documentQuillmark Health - Proposal v1
- 13 May 2026email_threadScheduling the proposal walkthrough
- 23 Apr 2026documentQuillmark Health - Security Questionnaire
- 17 Apr 2026email_threadQuillmark Health and BB-Demo: demo follow-up and security questions
+2
- 16 Apr 2026callQuillmark Health / BB-Demo – Demo
+2
- 9 Apr 2026email_threadSetting up the demo
- 31 Mar 2026callQuillmark Health / BB-Demo – Proposal
- 26 Mar 2026email_threadWalking through the proposal
- 23 Mar 2026documentQuillmark Health - Proposal
- 9 Mar 2026email_threadFollow-up from discovery and next steps on security
- 9 Mar 2026callQuillmark Health / BB-Demo – Discovery
- 3 Mar 2026email_threadGetting a discovery session on the calendar
- 2 Mar 2026newsQuillmark Health publishes latest results
- 23 Feb 2026email_threadHIPAA scope and data residency questions
- 16 Feb 2026callQuillmark Health / BB-Demo – Demo
- 12 Feb 2026email_threadDemo scheduling – Quillmark on your own data
- 2 Feb 2026dealQuillmark Health – New
- 2 Feb 2026callQuillmark Health / BB-Demo – Discovery
- 23 Jan 2026email_threadScheduling a discovery call
- 7 May 2025newsQuillmark Health announces expansion of hospital client services
Contacts
Evidence trail
Updated 9 Oct 26Quillmark Health's pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 36 AI summaries of 37 raw things (calls, tickets, emails, news), 4 people (4 with an AI write-up) and 3 staff (0 with an AI write-up), shown on 5 pages.
The trail as a list (block, record, entity, raw row)
- Activity page block
- Quillmark Health / BB-Demo – Discovery entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- call_recorder/calls.csv call_006_001 raw row
- Quillmark Health entity
- Quillmark Health / BB-Demo – Demo entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- call_recorder/calls.csv call_006_002 raw row
- Quillmark Health entity
- Quillmark Health / BB-Demo – Discovery entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- call_recorder/calls.csv call_006_003 raw row
- Quillmark Health entity
- Quillmark Health / BB-Demo – Proposal entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- call_recorder/calls.csv call_006_004 raw row
- Quillmark Health entity
- Quillmark Health / BB-Demo – Demo entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- call_recorder/calls.csv call_006_005 raw row
- Quillmark Health entity
- Quillmark Health / BB-Demo – Proposal entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- call_recorder/calls.csv call_006_006 raw row
- Quillmark Health entity
- +31 more
- Quillmark Health / BB-Demo – Discovery entity
- AI opinion page block
- Quillmark Health lost AI record
- Quillmark Health – New entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- crm/deal_close_date_changes.csv deal_006_01:1 raw row
- crm/deal_line_items.csv deal_006_01:1 raw row
- crm/deal_line_items.csv deal_006_01:2 raw row
- crm/deal_stage_history.csv deal_006_01:1 raw row
- crm/deal_stage_history.csv deal_006_01:2 raw row
- +5 more
- Quillmark Health entity
- Quillmark Health: nothing executed yet AI record
- Quillmark Health - Proposal entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_001 raw row
- Quillmark Health entity
- Quillmark Health - Security Questionnaire entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_002 raw row
- Quillmark Health entity
- Quillmark Health - Proposal v1 entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_003 raw row
- Quillmark Health entity
- Quillmark Health - Proposal entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_004 raw row
- Quillmark Health entity
- Quillmark Health - Security Questionnaire v1 entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_005 raw row
- Quillmark Health entity
- Quillmark Health - Data Processing Agreement v1 entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_006 raw row
- Quillmark Health entity
- +7 more
- Quillmark Health - Proposal entity
- Discovery: one view of each hospital client AI record
- Quillmark Health / BB-Demo – Discovery entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- call_recorder/calls.csv call_006_001 raw row
- Quillmark Health entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health / BB-Demo – Discovery entity
- Demo on sample data and security next steps AI record
- Quillmark Health / BB-Demo – Demo entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- call_recorder/calls.csv call_006_002 raw row
- Quillmark Health entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health / BB-Demo – Demo entity
- Enterprise discovery and security questions AI record
- Quillmark Health / BB-Demo – Discovery entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- call_recorder/calls.csv call_006_003 raw row
- Quillmark Health entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health / BB-Demo – Discovery entity
- Enterprise proposal walkthrough AI record
- Quillmark Health / BB-Demo – Proposal entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- call_recorder/calls.csv call_006_004 raw row
- Quillmark Health entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health / BB-Demo – Proposal entity
- +39 more
- Quillmark Health – New entity
- Quillmark Health lost AI record
- ARR journey (not yet analysed) page block
- facts.arr_monthly:org_006 facts table
- Quillmark Health – New entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- crm/deal_close_date_changes.csv deal_006_01:1 raw row
- crm/deal_line_items.csv deal_006_01:1 raw row
- crm/deal_line_items.csv deal_006_01:2 raw row
- crm/deal_stage_history.csv deal_006_01:1 raw row
- crm/deal_stage_history.csv deal_006_01:2 raw row
- +5 more
- Quillmark Health entity
- Quillmark Health – New entity
- facts.arr_monthly:org_006 facts table
- AI facts page block
- Quillmark Health lost AI record
- Quillmark Health – New entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- crm/deal_close_date_changes.csv deal_006_01:1 raw row
- crm/deal_line_items.csv deal_006_01:1 raw row
- crm/deal_line_items.csv deal_006_01:2 raw row
- crm/deal_stage_history.csv deal_006_01:1 raw row
- crm/deal_stage_history.csv deal_006_01:2 raw row
- +5 more
- Quillmark Health entity
- Quillmark Health: nothing executed yet AI record
- Quillmark Health - Proposal entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_001 raw row
- Quillmark Health entity
- Quillmark Health - Security Questionnaire entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_002 raw row
- Quillmark Health entity
- Quillmark Health - Proposal v1 entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_003 raw row
- Quillmark Health entity
- Quillmark Health - Proposal entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_004 raw row
- Quillmark Health entity
- Quillmark Health - Security Questionnaire v1 entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_005 raw row
- Quillmark Health entity
- Quillmark Health - Data Processing Agreement v1 entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_006 raw row
- Quillmark Health entity
- +7 more
- Quillmark Health - Proposal entity
- Discovery: one view of each hospital client AI record
- Quillmark Health / BB-Demo – Discovery entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- call_recorder/calls.csv call_006_001 raw row
- Quillmark Health entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health / BB-Demo – Discovery entity
- Demo on sample data and security next steps AI record
- Quillmark Health / BB-Demo – Demo entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- call_recorder/calls.csv call_006_002 raw row
- Quillmark Health entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health / BB-Demo – Demo entity
- Enterprise discovery and security questions AI record
- Quillmark Health / BB-Demo – Discovery entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- call_recorder/calls.csv call_006_003 raw row
- Quillmark Health entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health / BB-Demo – Discovery entity
- Enterprise proposal walkthrough AI record
- Quillmark Health / BB-Demo – Proposal entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- call_recorder/calls.csv call_006_004 raw row
- Quillmark Health entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health / BB-Demo – Proposal entity
- +39 more
- Quillmark Health – New entity
- Quillmark Health lost AI record
- Contacts page block
- Megan Alvarez entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- crm/contacts.csv per_0601:org_006 raw row
- Quillmark Health entity
- Ben Kowalski entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- crm/contacts.csv per_0602:org_006 raw row
- Quillmark Health entity
- Tasha Greene entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- crm/contacts.csv per_0603:org_006 raw row
- Quillmark Health entity
- Dana Whitcombe entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- crm/contacts.csv per_0604:org_006 raw row
- Quillmark Health entity
- Megan Alvarez entity
- Open deals (not yet analysed) page block
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health entity
- Documents page block
- Quillmark Health - Proposal entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_001 raw row
- Quillmark Health entity
- Quillmark Health - Security Questionnaire entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_002 raw row
- Quillmark Health entity
- Quillmark Health - Proposal v1 entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_003 raw row
- Quillmark Health entity
- Quillmark Health - Proposal entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_004 raw row
- Quillmark Health entity
- Quillmark Health - Security Questionnaire v1 entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_005 raw row
- Quillmark Health entity
- Quillmark Health - Data Processing Agreement v1 entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_006 raw row
- Quillmark Health entity
- Quillmark Health - Proposal entity
- hero page block
- Quillmark Health lost AI record
- Quillmark Health – New entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- crm/deal_close_date_changes.csv deal_006_01:1 raw row
- crm/deal_line_items.csv deal_006_01:1 raw row
- crm/deal_line_items.csv deal_006_01:2 raw row
- crm/deal_stage_history.csv deal_006_01:1 raw row
- crm/deal_stage_history.csv deal_006_01:2 raw row
- +5 more
- Quillmark Health entity
- Quillmark Health: nothing executed yet AI record
- Quillmark Health - Proposal entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_001 raw row
- Quillmark Health entity
- Quillmark Health - Security Questionnaire entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_002 raw row
- Quillmark Health entity
- Quillmark Health - Proposal v1 entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_003 raw row
- Quillmark Health entity
- Quillmark Health - Proposal entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_004 raw row
- Quillmark Health entity
- Quillmark Health - Security Questionnaire v1 entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_005 raw row
- Quillmark Health entity
- Quillmark Health - Data Processing Agreement v1 entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- document_store/files.csv doc_006_006 raw row
- Quillmark Health entity
- +7 more
- Quillmark Health - Proposal entity
- Discovery: one view of each hospital client AI record
- Quillmark Health / BB-Demo – Discovery entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- call_recorder/calls.csv call_006_001 raw row
- Quillmark Health entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health / BB-Demo – Discovery entity
- Demo on sample data and security next steps AI record
- Quillmark Health / BB-Demo – Demo entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- call_recorder/calls.csv call_006_002 raw row
- Quillmark Health entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health / BB-Demo – Demo entity
- Enterprise discovery and security questions AI record
- Quillmark Health / BB-Demo – Discovery entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- call_recorder/calls.csv call_006_003 raw row
- Quillmark Health entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health / BB-Demo – Discovery entity
- Enterprise proposal walkthrough AI record
- Quillmark Health / BB-Demo – Proposal entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- call_recorder/calls.csv call_006_004 raw row
- Quillmark Health entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health / BB-Demo – Proposal entity
- +39 more
- Quillmark Health – New entity
- facts.reconciliation_t0:org_006 facts table
- Quillmark Health – New entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- crm/deal_close_date_changes.csv deal_006_01:1 raw row
- crm/deal_line_items.csv deal_006_01:1 raw row
- crm/deal_line_items.csv deal_006_01:2 raw row
- crm/deal_stage_history.csv deal_006_01:1 raw row
- crm/deal_stage_history.csv deal_006_01:2 raw row
- +5 more
- Quillmark Health entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health – New entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Signals: Quillmark Health signals (no model)
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health entity
- Quillmark Health lost AI record
- Key facts page block
- facts.reconciliation_t0:org_006 facts table
- Quillmark Health – New entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- crm/deal_close_date_changes.csv deal_006_01:1 raw row
- crm/deal_line_items.csv deal_006_01:1 raw row
- crm/deal_line_items.csv deal_006_01:2 raw row
- crm/deal_stage_history.csv deal_006_01:1 raw row
- crm/deal_stage_history.csv deal_006_01:2 raw row
- +5 more
- Quillmark Health entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health – New entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Signals: Quillmark Health signals (no model)
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health entity
- Quillmark Health - outcome of vendor evaluation entity
- Quillmark Health entity
- crm/companies.csv org_006 raw row
- Quillmark Health entity
- facts.reconciliation_t0:org_006 facts table
- Evidence trail page block
- The story page block
- Next step page block
- Open tickets (not yet analysed) page block
- Profile page block
- Sources page block
- Platform usage (not yet analysed) page block