Quaystead Marine Services logo

Quaystead Marine Services

Watch£19,500Renews 1 Jan 27Renewal_open · £22,000/yr
made from

AI facts

Current to 11 Oct 26

Quaystead Marine Services holds a Starter subscription at £19,500 a year under the order form signed 15 Dec 2025, running 1 Jan 2026 to 31 Dec 2026. Questions asked rose from 262 in May 2026 to 291 in September 2026 (11%), while active users held at 13. The renewal deal is open at £22,000, the v2 Starter list, with renewal in 84 days. A renewal call with the customer's managing director and financial controller is booked for 22 Oct 2026.

Read from 14 calls · 20 email threads · 13 tickets · 3 deals · 5 people · 8 documents, newest 2 Oct 26

AImade from

AI opinion

Current to 11 Oct 26

Watch, because the renewal in 84 days carries a 12.8% rise to £22,000 and Luke Oakes said on 3 Jun 2026 that same terms would be fine. Usage is steady and invoices are paid within terms, so this is a price conversation, not a value failure.

SignalsQuaystead Marine Services / BB-Demo – Check InYour renewal, 31 December 2026Dashboards showing old data

AI · claude-opus-5-5 · 11 Oct 2026

AImade from

Next step

Current to 11 Oct 26
What
Marcus Bell sends Asif Nuttall a written value case built on September usage and the £22,000 v2 Starter price ahead of the 22 Oct 2026 renewal call. renewal
Who
Marcus Bell Marcus Bell
When
this_week by 9 Oct 2026
Why
Before the 22 Oct 2026 renewal call, Marcus Bell and Tom Ashdown should send Asif Nuttall a value case with real usage and the £22,000 v2 Starter price. Luke Oakes expects same terms, and Asif has not answered the 2 Oct 2026 email.

AI · claude-opus-5-5 · 11 Oct 2026

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Profile

Updated 9 Oct 26
  • IndustryPort and marine servicesSource: CRM company record
  • Websitequaystead.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ citySouthamptonSource: CRM company record
  • Size330 employeesSource: CRM company record
  • CRM ownerTom AshdownSource: CRM company record · Account Executive · CSM Marcus Bell
  • Customer since1 Jan 2025Source: first executed order form ctr_017_01, signed 13 Dec 2024 · Starter tier · In the CRM since 5 Aug 2024
  • TypeCustomerSource: contracts and invoices (signals) · CRM stage customer
  • StateWatchSource: AI assessment · Written 11 Oct 2026
CRMmade from

Key facts

Updated 9 Oct 26
  • Contracted ARR£19,500Source: executed order form ctr_017_02, 1 Jan 2026 to 31 Dec 2026 · CRM £19,500 · Invoiced run rate £19,500 · As of 9 Oct 2026
  • Next renewal1 Jan 2027Basis: order form ctr_017_02 ends 31 Dec 2026 · In 84 days · Renewal price £22,000 (+12.8%) · list price of the tier on the renewal date (price book); v1 prices and first-term discounts end at renewal
  • Term1 Jan 2026 to 31 Dec 2026Source: order form ctr_017_02 (renewal), signed 15 Dec 2025 · Billed annually · 15 seats, 4 connectors
  • TierStarterSource: the current order form
  • Open dealRenewal open · £22,000Source: CRM deal Quaystead Marine Services – Renewal · renewal deal · Expected close 24 Dec 2026 · Owner Tom Ashdown
  • Last contact2 Oct 2026Email: Your renewal, 31 December 2026 · 7 days before 9 Oct 2026
  • Tenanteu-west-1Source: product analytics, reporting since Jan 2025 · 3 connectors configured
  • Licensed seats1513 active users in Sep 2026 · Order form ctr_017_02: 15 seats
Computedmade from

The story

Current to 11 Oct 26
Watch

Watch: Quaystead Marine Services' Starter renewal on 1 Jan 2027 moves from £19,500 to £22,000 (12.8%). Usage is steady and invoices are paid within terms, but Luke Oakes expects same terms and Asif Nuttall has not replied to the renewal email.

Watch for Quaystead Marine Services: its Starter subscription runs at £19,500 a year under the order form signed 15 Dec 2025, ending 31 Dec 2026. Renewal on 1 Jan 2027 moves to the v2 Starter price of £22,000, a 12.8% rise.

Active users held at 13 from May 2026 to September 2026, while questions asked rose from 262 to 291 (11%). Two unnamed users ask 23% and 21% of questions, and Emma Haworth is the only admin.

Luke Oakes, Head of Data, expects same terms, and Asif Nuttall, Managing Director, has not answered the 2 Oct 2026 renewal email. Invoices are paid within terms, so the main risk is price, not value.

Marcus Bell, with Tom Ashdown, sends Asif a written value case built on September usage and the £22,000 price by 9 Oct 2026, before the renewal call booked for 22 Oct 2026.

AI · claude-opus-5-5 · 11 Oct 2026

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ARR journey

Updated 9 Oct 26
Contracted ARR and Invoiced ARR · monthlyUpdated 09 Oct 26
Contracted ARRInvoiced ARR
£0k£10k£20kJan 25May 25Sep 25Jan 26May 26Sep 26new£20k£20kJan 25: Contracted ARR £20k; Invoiced ARR £20kFeb 25: Contracted ARR £20k; Invoiced ARR £20kMar 25: Contracted ARR £20k; Invoiced ARR £20kApr 25: Contracted ARR £20k; Invoiced ARR £20kMay 25: Contracted ARR £20k; Invoiced ARR £20kJun 25: Contracted ARR £20k; Invoiced ARR £20kJul 25: Contracted ARR £20k; Invoiced ARR £20kAug 25: Contracted ARR £20k; Invoiced ARR £20kSep 25: Contracted ARR £20k; Invoiced ARR £20kOct 25: Contracted ARR £20k; Invoiced ARR £20kNov 25: Contracted ARR £20k; Invoiced ARR £20kDec 25: Contracted ARR £20k; Invoiced ARR £20kJan 26: Contracted ARR £20k; Invoiced ARR £20kFeb 26: Contracted ARR £20k; Invoiced ARR £20kMar 26: Contracted ARR £20k; Invoiced ARR £20kApr 26: Contracted ARR £20k; Invoiced ARR £20kMay 26: Contracted ARR £20k; Invoiced ARR £20kJun 26: Contracted ARR £20k; Invoiced ARR £20kJul 26: Contracted ARR £20k; Invoiced ARR £20kAug 26: Contracted ARR £20k; Invoiced ARR £20kSep 26: Contracted ARR £20k; Invoiced ARR £20k
One point per month; the dot and figure at the right end are the latest value. The line steps because the figure holds until it changes. Latest (Sep 26): Contracted ARR £20k; Invoiced ARR £20k. Invoiced ARR matches Contracted ARR in every month, so it is drawn dashed over it. Basis: accounting system, facts.arr_monthly:org_017.
Show the figures as a table
Contracted ARRInvoiced ARR
Jan 25£20k£20k
Feb 25£20k£20k
Mar 25£20k£20k
Apr 25£20k£20k
May 25£20k£20k
Jun 25£20k£20k
Jul 25£20k£20k
Aug 25£20k£20k
Sep 25£20k£20k
Oct 25£20k£20k
Nov 25£20k£20k
Dec 25£20k£20k
Jan 26£20k£20k
Feb 26£20k£20k
Mar 26£20k£20k
Apr 26£20k£20k
May 26£20k£20k
Jun 26£20k£20k
Jul 26£20k£20k
Aug 26£20k£20k
Sep 26£20k£20k
Accountingmade from

Platform usage

Updated 9 Oct 26

Headroom on the Starter tier, Sep 2026: 13 of 15 included users; 3 of 4 included connectors.

Active users · Sep 26
13level vs Jun 26of 15 included on the tier
Questions asked · Sep 26
291down 36 vs Jun 26
Connectors configured · Sep 26
3level vs Jun 26of 4 included on the tier
Active admins · Sep 26
1level vs Jun 26
Data volume · Sep 26
2.7 GBup 0.1 GB vs Jun 26
Active users and questions · monthlyUpdated 09 Oct 26
Left axisActive usersIncluded users (15)Right axisQuestions asked
00820015400Mar 25Jun 25Sep 25Dec 25Mar 26Jun 26Sep 2613291Jan 25: Included users (15) 15; Questions asked 69Feb 25: Included users (15) 15; Questions asked 184Mar 25: Included users (15) 15; Questions asked 228Apr 25: Included users (15) 15; Questions asked 250May 25: Included users (15) 15; Questions asked 292Jun 25: Included users (15) 15; Questions asked 274Jul 25: Included users (15) 15; Questions asked 317Aug 25: Included users (15) 15; Questions asked 163Sep 25: Active users 13; Included users (15) 15; Questions asked 296Oct 25: Active users 13; Included users (15) 15; Questions asked 339Nov 25: Active users 13; Included users (15) 15; Questions asked 269Dec 25: Active users 13; Included users (15) 15; Questions asked 224Jan 26: Active users 13; Included users (15) 15; Questions asked 285Feb 26: Active users 13; Included users (15) 15; Questions asked 275Mar 26: Active users 13; Included users (15) 15; Questions asked 305Apr 26: Active users 13; Included users (15) 15; Questions asked 277May 26: Active users 13; Included users (15) 15; Questions asked 262Jun 26: Active users 13; Included users (15) 15; Questions asked 327Jul 26: Active users 13; Included users (15) 15; Questions asked 319Aug 26: Active users 13; Included users (15) 15; Questions asked 177Sep 26: Active users 13; Included users (15) 15; Questions asked 291
One point per month; the dot and figure at the right end are the latest value. Two scales: left-axis lines read against the left figures, right-axis lines against the coloured figures on the right; both start at zero, so where the lines cross means nothing. The dotted line is the allowance. Latest (Sep 26): Active users 13; Questions asked 291. Oct 26 is month to date, so it is left off the lines and the tiles. Basis: product usage, facts.usage_monthly:org_017, signals:org_017.
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
Left axisConnectors configuredIncluded connectors (4)Active adminsRight axisData volume
00.0 GB21.5 GB43.0 GBMar 25Jun 25Sep 25Dec 25Mar 26Jun 26Sep 262.7 GB31Jan 25: Connectors configured 2; Included connectors (4) 4; Data volume 1.3 GBFeb 25: Connectors configured 3; Included connectors (4) 4; Data volume 2.0 GBMar 25: Connectors configured 3; Included connectors (4) 4; Data volume 2.0 GBApr 25: Connectors configured 3; Included connectors (4) 4; Data volume 2.1 GBMay 25: Connectors configured 3; Included connectors (4) 4; Data volume 2.1 GBJun 25: Connectors configured 3; Included connectors (4) 4; Data volume 2.1 GBJul 25: Connectors configured 3; Included connectors (4) 4; Data volume 2.2 GBAug 25: Connectors configured 3; Included connectors (4) 4; Data volume 2.2 GBSep 25: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 2.2 GBOct 25: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 2.3 GBNov 25: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 2.3 GBDec 25: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 2.4 GBJan 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 2.4 GBFeb 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 2.4 GBMar 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 2.5 GBApr 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 2.5 GBMay 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 2.6 GBJun 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 2.6 GBJul 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 2.6 GBAug 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 2.7 GBSep 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 2.7 GB
One point per month; the dot and figure at the right end are the latest value. Two scales: left-axis lines read against the left figures, right-axis lines against the coloured figures on the right; both start at zero, so where the lines cross means nothing. The dotted line is the allowance. The line steps because the figure holds until it changes. Latest (Sep 26): Connectors configured 3; Active admins 1; Data volume 2.7 GB. Oct 26 is month to date, so it is left off the lines and the tiles. Basis: product usage, facts.usage_monthly:org_017, signals:org_017.

Dated markers: Jan 2027 renewal within 120d price rise.

Usagemade from

Documents

Updated 9 Oct 26

8 documents in 3 folders; 2 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

DealStageAmountClose
Quaystead Marine Services – Renewalrenewal_open£22,00024 Dec 2026
CRMmade from

Open tickets

Not yet analysedNo open tickets.
Helpdeskmade from

Activity

CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • not yet analysed
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Quaystead Marine Services' pages are written from 4 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 55 AI summaries of 61 raw things (calls, tickets, emails, news), 5 people (5 with an AI write-up) and 5 staff (0 with an AI write-up), shown on 11 pages. 1 AI record in this trail is not yet analysed.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Usage
made from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations75
People at customers290
BB-Demo staff40
Calls784
Email threads1,169
Support tickets449
Documents477
Deals117
Invoices101
Events49
News items56

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.
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