Thornwick Haulage logo

Thornwick Haulage

Lost£0

AI facts

Current to 11 Oct 26

Thornwick Haulage, a Hull logistics firm, holds no contract with BB-Demo: no executed order form, no invoices and £0 ARR. Two Starter proposals, dated 7 Feb 2024 and 12 Feb 2024, quoted a £22,000 annual subscription and a £28,000 first year. The CRM deal closed lost on 22 Mar 2024 with the reason recorded as competitor. There is no usage or ticket history, and the last recorded interaction was the webinar invitation of 7 Mar 2024.

Read from 3 calls · 2 email threads · 1 deals · 3 people · 2 documents, newest 7 Mar 24

AI opinion

Current to 11 Oct 26

Lost, because the only deal closed lost to a competitor on 22 Mar 2024 and there has been no recorded interaction since 7 Mar 2024. Dan Firth was keen, and board approval was still outstanding at the last call. A win-back approach by Tom Ashdown is the one opportunity.

AI · claude-opus-5-5 · 11 Oct 2026

Next step

Current to 11 Oct 26
What
Tom Ashdown writes to Dan Firth to ask how the competitor chosen in 2024 has worked out and to propose a discovery call with Dan and Emma Firth. re_engage
Who
Tom Ashdown Tom Ashdown
When
this_week by 9 Oct 2026
Why
Tom Ashdown should write to Dan Firth, the former champion at Thornwick Haulage, to reopen the deal lost to a competitor on 22 Mar 2024. He should ask how the chosen tool has worked out and offer a fresh demo.

AI · claude-opus-5-5 · 11 Oct 2026

Profile

Updated 9 Oct 26
  • IndustryLogisticsSource: CRM company record
  • Websitethornwick.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityHullSource: CRM company record
  • Size380 employeesSource: CRM company record
  • CRM ownerTom AshdownSource: CRM company record · Account Executive
  • TypeProspectdiffersSource: contracts and invoices (signals) · CRM stage lost · The sources disagree
  • StateLostSource: AI assessment · Written 11 Oct 2026

Key facts

Updated 9 Oct 26
  • Last contact7 Mar 2024Email: BB-Demo webinar, 21 Mar 2024 · 946 days before 9 Oct 2026
Computedmade from

The story

Current to 11 Oct 26
Lost

Lost: Thornwick Haulage's only deal, a Starter opportunity, closed lost to a competitor on 22 Mar 2024, with no order form executed and nothing invoiced. Tom Ashdown should write to Dan Firth to reopen the conversation.

Lost is the status for Thornwick Haulage: its only CRM deal, for Starter, closed lost to a competitor on 22 Mar 2024. The 12 Feb 2024 proposal quoted £22,000 a year, but no order form was executed and nothing was invoiced.

There is no usage, as Thornwick never went live. Dan Firth, Head of Insight and champion, joined all three calls and on 15 Feb 2024 expected to proceed subject to his board; Emma Firth, Finance Director, tested the money.

There are no tickets, and nothing recorded since Nell Ashcombe's unanswered webinar invitation to Nicola Ellwood on 7 Mar 2024. The records do not name the competitor or show why the board declined, the main gap.

Tom Ashdown should write to Dan by 9 Oct 2026, asking how the chosen tool has worked out and proposing a discovery call with Dan and Emma. Owen Tallis agrees current pricing first.

AI · claude-opus-5-5 · 11 Oct 2026

ARR journey

Not yet analysedNo ARR history: no order forms or invoices for this organisation.
Accountingmade from

Platform usage

Not yet analysedNo platform usage: this organisation has no tenant in product analytics.

Documents

Updated 9 Oct 26

2 documents in 1 folders; 1 drafts hang on their executed paper. All documents

  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

Not yet analysedNo open deals.

Open tickets

Not yet analysedNo open tickets.
Helpdeskmade from

Activity

Contacts

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • not yet analysed
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Thornwick Haulage's pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 7 AI summaries of 8 raw things (calls, tickets, emails, news), 3 people (3 with an AI write-up) and 2 staff (0 with an AI write-up), shown on 3 pages.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Calls · CRM · Documents · Events · Email

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations75
People at customers290
BB-Demo staff40
Calls784
Email threads1,169
Support tickets449
Documents477
Deals117
Invoices101
Events49
News items56

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

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