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Stainmore Haulage

Lost£0

AI facts

Current to 14 Oct 26

Stainmore Haulage held a Starter subscription at £20k per year under the executed order form of 22 Nov 2024, running from 28 Nov 2024 to 27 Nov 2025. The renewal deal closed lost on 27 Oct 2025 with the reason in-house build, and no executed paper covers a later term. The three named platform users were deactivated on 27 Nov 2025, and no questions were asked in the last 90 days. The CRM still shows the stage customer with ARR of £20k.

Read from 12 calls · 22 email threads · 20 tickets · 3 deals · 4 people · 8 documents, newest 28 Sep 26

Profile

Updated 9 Oct 26
  • IndustryLogisticsSource: CRM company record
  • Websitestainmore.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityCarlisleSource: CRM company record
  • Size210 employeesSource: CRM company record
  • CRM ownerTom AshdownSource: CRM company record · Account Executive · CSM Marcus Bell
  • Customer since28 Nov 2023Source: first executed order form ctr_181_01, signed 14 Nov 2023 · Starter tier · In the CRM since 16 Aug 2023
  • TypeChurneddiffersSource: contracts and invoices (signals) · CRM stage customer · The sources disagree
  • StateLostSource: AI assessment · Written 14 Oct 2026

AI opinion

Current to 14 Oct 26

Lost, because the renewal deal closed lost on 27 Oct 2025 for an in-house build and the last term ended 27 Nov 2025. Usage has stopped. The CRM stage and ARR should be corrected; a win-back through Ronald Hetherington is the only opportunity.

AI · claude-opus-5-5 · 14 Oct 2026

Key facts

Updated 9 Oct 26
  • Contracted ARR£0differsSource: executed order forms · CRM £19,500 · Invoiced run rate £0 · As of 9 Oct 2026 · The sources disagree
  • TierStarterSource: deal_181_02
  • Last contact28 Sep 2026Email: BB-Demo webinar, 15 October 2026 · 11 days before 9 Oct 2026
  • Tenanteu-west-1Source: product analytics, reporting since Nov 2023 · 3 connectors configured
  • Licensed seats1512 active users in Sep 2026
Computedmade from

Next step

Current to 14 Oct 26
What
Tom Ashdown contacts Ronald Hetherington to learn why the in-house build replaced the Starter subscription and to test interest in a win-back. re_engage
Who
Tom Ashdown Tom Ashdown
When
Within 2 weeks by 15 Oct 2026
Why
Tom Ashdown should correct the stale CRM record and ask Ronald Hetherington, the economic buyer, how the in-house build is working. The Starter renewal closed lost on 27 Oct 2025 and the record does not show why.

AI · claude-opus-5-5 · 14 Oct 2026

The story

Current to 14 Oct 26
Lost

Lost. Stainmore Haulage's Starter renewal closed lost on 27 Oct 2025 for an in-house build and its last term ended 27 Nov 2025, with no questions in the last 90 days. Tom Ashdown should correct the CRM and ask Ronald Hetherington why the build won.

Lost. Stainmore Haulage's Starter renewal closed lost on 27 Oct 2025 for an in-house build, and its last executed order form, at £20k per year, ended 27 Nov 2025.

The last 12 months recorded 684 questions, 39% of them from one unnamed user, and the last 90 days recorded none. Shirley Bowman, Ronald Hetherington and Aaron Graham all lost platform access on 27 Nov 2025.

The CRM stage still shows a customer at £20k ARR against contracted ARR of £0, and no record shows why the in-house build won. Aaron has not replied to the 28 Sep 2026 invitation to the 15 Oct 2026 webinar.

Tom Ashdown, the active CRM owner, should correct the CRM record and, by 15 Oct 2026, ask Ronald why the build won and test a win-back. Any new Starter term would use the v2 list.

AI · claude-opus-5-5 · 14 Oct 2026

ARR journey

Updated 9 Oct 26
Updated 09 Oct 26
CSV
Contracted ARRInvoiced ARR
£0k£10k£20kMar 24Aug 24Jan 25Jun 25Nov 25newchurn£0k£0kNov 23: Contracted ARR £19,500; Invoiced ARR £19,500Dec 23: Contracted ARR £19,500; Invoiced ARR £19,500Jan 24: Contracted ARR £19,500; Invoiced ARR £19,500Feb 24: Contracted ARR £19,500; Invoiced ARR £19,500Mar 24: Contracted ARR £19,500; Invoiced ARR £19,500Apr 24: Contracted ARR £19,500; Invoiced ARR £19,500May 24: Contracted ARR £19,500; Invoiced ARR £19,500Jun 24: Contracted ARR £19,500; Invoiced ARR £19,500Jul 24: Contracted ARR £19,500; Invoiced ARR £19,500Aug 24: Contracted ARR £19,500; Invoiced ARR £19,500Sep 24: Contracted ARR £19,500; Invoiced ARR £19,500Oct 24: Contracted ARR £19,500; Invoiced ARR £19,500Nov 24: Contracted ARR £19,500; Invoiced ARR £19,500Dec 24: Contracted ARR £19,500; Invoiced ARR £19,500Jan 25: Contracted ARR £19,500; Invoiced ARR £19,500Feb 25: Contracted ARR £19,500; Invoiced ARR £19,500Mar 25: Contracted ARR £19,500; Invoiced ARR £19,500Apr 25: Contracted ARR £19,500; Invoiced ARR £19,500May 25: Contracted ARR £19,500; Invoiced ARR £19,500Jun 25: Contracted ARR £19,500; Invoiced ARR £19,500Jul 25: Contracted ARR £19,500; Invoiced ARR £19,500Aug 25: Contracted ARR £19,500; Invoiced ARR £19,500Sep 25: Contracted ARR £19,500; Invoiced ARR £19,500Oct 25: Contracted ARR £19,500; Invoiced ARR £19,500Nov 25: Contracted ARR £0; Invoiced ARR £0

One point per month; the dot and figure at the right end are the latest value. Dashed upright lines mark dated events. Latest (Nov 25): Contracted ARR £0k; Invoiced ARR £0k. Invoiced ARR matches Contracted ARR in every month, so it is drawn dashed over it. Basis: accounting system, facts.arr_monthly:org_181.

Show the figures as a table
MonthContracted ARRInvoiced ARR
Nov 23£19,500£19,500
Dec 23£19,500£19,500
Jan 24£19,500£19,500
Feb 24£19,500£19,500
Mar 24£19,500£19,500
Apr 24£19,500£19,500
May 24£19,500£19,500
Jun 24£19,500£19,500
Jul 24£19,500£19,500
Aug 24£19,500£19,500
Sep 24£19,500£19,500
Oct 24£19,500£19,500
Nov 24£19,500£19,500
Dec 24£19,500£19,500
Jan 25£19,500£19,500
Feb 25£19,500£19,500
Mar 25£19,500£19,500
Apr 25£19,500£19,500
May 25£19,500£19,500
Jun 25£19,500£19,500
Jul 25£19,500£19,500
Aug 25£19,500£19,500
Sep 25£19,500£19,500
Oct 25£19,500£19,500
Nov 25£0£0
Accountingmade from

Platform usage

Updated 9 Oct 26
Active users · Nov 25
12of 15 included on the tier
Questions asked · Nov 25
308
Connectors configured · Nov 25
3of 4 included on the tier
Active admins · Nov 25
1
Data volume · Nov 25
4.8 GB
Active users and questions · monthlyUpdated 09 Oct 26
CSV
Left axisActive usersLicensed seatsIncluded users (15)Right axisQuestions asked
00820015400Nov 23Feb 24May 24Aug 24Nov 24Feb 25May 25Aug 25Nov 25crm stage staleIncluded users (15)1512308Nov 23: Active users 0; Licensed seats 15; Questions asked 0Dec 23: Active users 8; Licensed seats 15; Questions asked 57Jan 24: Active users 10; Licensed seats 15; Questions asked 250Feb 24: Active users 11; Licensed seats 15; Questions asked 291Mar 24: Active users 12; Licensed seats 15; Questions asked 310Apr 24: Active users 12; Licensed seats 15; Questions asked 343May 24: Active users 12; Licensed seats 15; Questions asked 359Jun 24: Active users 12; Licensed seats 15; Questions asked 329Jul 24: Active users 12; Licensed seats 15; Questions asked 386Aug 24: Active users 12; Licensed seats 15; Questions asked 218Sep 24: Active users 12; Licensed seats 15; Questions asked 353Oct 24: Active users 12; Licensed seats 15; Questions asked 390Nov 24: Active users 12; Licensed seats 15; Questions asked 328Dec 24: Active users 12; Licensed seats 15; Questions asked 273Jan 25: Active users 12; Licensed seats 15; Questions asked 321Feb 25: Active users 12; Licensed seats 15; Questions asked 332Mar 25: Active users 12; Licensed seats 15; Questions asked 343Apr 25: Active users 12; Licensed seats 15; Questions asked 318May 25: Active users 12; Licensed seats 15; Questions asked 336Jun 25: Active users 12; Licensed seats 15; Questions asked 323Jul 25: Active users 12; Licensed seats 15; Questions asked 367Aug 25: Active users 12; Licensed seats 15; Questions asked 183Sep 25: Active users 12; Licensed seats 15; Questions asked 350Oct 25: Active users 12; Licensed seats 15; Questions asked 376Nov 25: Active users 12; Licensed seats 15; Questions asked 308

Questions asked are read on the right axis, on their own scale, and users on the left: questions run to thousands a month where users run to hundreds. The dotted line is the allowance. Dashed upright lines mark dated events. Latest (Nov 25): Active users 12; Licensed seats 15; Questions asked 308. Basis: product usage, facts.usage_monthly:org_181, signals:org_181.

Show the figures as a table
MonthActive usersLicensed seatsQuestions asked
Nov 230150
Dec 2381557
Jan 241015250
Feb 241115291
Mar 241215310
Apr 241215343
May 241215359
Jun 241215329
Jul 241215386
Aug 241215218
Sep 241215353
Oct 241215390
Nov 241215328
Dec 241215273
Jan 251215321
Feb 251215332
Mar 251215343
Apr 251215318
May 251215336
Jun 251215323
Jul 251215367
Aug 251215183
Sep 251215350
Oct 251215376
Nov 251215308
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
CSV
Left axisConnectors configuredActive adminsIncluded connectors (4)Right axisData volume
00.0 GB22.5 GB45.0 GBNov 23Feb 24May 24Aug 24Nov 24Feb 25May 25Aug 25Nov 25Included connectors (4)4.8 GB31Nov 23: Connectors configured 0; Active admins 0; Data volume 0.00 GBDec 23: Connectors configured 2; Active admins 1; Data volume 2.20 GBJan 24: Connectors configured 2; Active admins 1; Data volume 2.24 GBFeb 24: Connectors configured 3; Active admins 1; Data volume 3.42 GBMar 24: Connectors configured 3; Active admins 1; Data volume 3.49 GBApr 24: Connectors configured 3; Active admins 1; Data volume 3.56 GBMay 24: Connectors configured 3; Active admins 1; Data volume 3.62 GBJun 24: Connectors configured 3; Active admins 1; Data volume 3.69 GBJul 24: Connectors configured 3; Active admins 1; Data volume 3.75 GBAug 24: Connectors configured 3; Active admins 1; Data volume 3.82 GBSep 24: Connectors configured 3; Active admins 1; Data volume 3.88 GBOct 24: Connectors configured 3; Active admins 1; Data volume 3.95 GBNov 24: Connectors configured 3; Active admins 1; Data volume 4.02 GBDec 24: Connectors configured 3; Active admins 1; Data volume 4.08 GBJan 25: Connectors configured 3; Active admins 1; Data volume 4.15 GBFeb 25: Connectors configured 3; Active admins 1; Data volume 4.21 GBMar 25: Connectors configured 3; Active admins 1; Data volume 4.28 GBApr 25: Connectors configured 3; Active admins 1; Data volume 4.34 GBMay 25: Connectors configured 3; Active admins 1; Data volume 4.41 GBJun 25: Connectors configured 3; Active admins 1; Data volume 4.47 GBJul 25: Connectors configured 3; Active admins 1; Data volume 4.54 GBAug 25: Connectors configured 3; Active admins 1; Data volume 4.60 GBSep 25: Connectors configured 3; Active admins 1; Data volume 4.67 GBOct 25: Connectors configured 3; Active admins 1; Data volume 4.74 GBNov 25: Connectors configured 3; Active admins 1; Data volume 4.79 GB

Data volume is read on the right axis, in GB, and connectors and admins on the left, as counts: one scale would flatten the counts. The dotted line is the allowance. Latest (Nov 25): Connectors configured 3; Active admins 1; Data volume 4.8 GB. Basis: product usage, facts.usage_monthly:org_181, signals:org_181.

Show the figures as a table
MonthConnectors configuredActive adminsData volume
Nov 23000.00 GB
Dec 23212.20 GB
Jan 24212.24 GB
Feb 24313.42 GB
Mar 24313.49 GB
Apr 24313.56 GB
May 24313.62 GB
Jun 24313.69 GB
Jul 24313.75 GB
Aug 24313.82 GB
Sep 24313.88 GB
Oct 24313.95 GB
Nov 24314.02 GB
Dec 24314.08 GB
Jan 25314.15 GB
Feb 25314.21 GB
Mar 25314.28 GB
Apr 25314.34 GB
May 25314.41 GB
Jun 25314.47 GB
Jul 25314.54 GB
Aug 25314.60 GB
Sep 25314.67 GB
Oct 25314.74 GB
Nov 25314.79 GB

Documents

Updated 9 Oct 26

8 documents in 3 folders; 2 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

Not yet analysedNo open deals.

Open tickets

Not yet analysedNo open tickets.
Helpdeskmade from

Activity

Contacts

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • not yet analysed
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Stainmore Haulage's pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 62 AI summaries of 68 raw things (calls, tickets, emails, news), 4 people (4 with an AI write-up) and 5 staff (0 with an AI write-up), shown on 9 pages.

The trail as a list (block, record, entity, raw row)
  • Activity page block
  • AI opinion page block
    • Stainmore Haulage lost AI record
      • Stainmore Haulage – New entity
        • Stainmore Haulage entity
          • accounting/customers.csv org_181 raw row
          • crm/companies.csv org_181 raw row
          • product_analytics/tenants.csv org_181 raw row
        • contracts/order_form_lines.csv ctr_181_01:1 raw row
        • contracts/order_form_lines.csv ctr_181_01:2 raw row
        • contracts/order_forms.csv ctr_181_01 raw row
        • crm/deal_line_items.csv deal_181_01:1 raw row
        • crm/deal_line_items.csv deal_181_01:2 raw row
        • +7 more
      • Stainmore Haulage – Renewal entity
        • Stainmore Haulage entity
          • accounting/customers.csv org_181 raw row
          • crm/companies.csv org_181 raw row
          • product_analytics/tenants.csv org_181 raw row
        • contracts/order_form_lines.csv ctr_181_02:1 raw row
        • contracts/order_forms.csv ctr_181_02 raw row
        • crm/deal_line_items.csv deal_181_02:1 raw row
        • crm/deal_stage_history.csv deal_181_02:1 raw row
        • crm/deal_stage_history.csv deal_181_02:2 raw row
        • +3 more
      • Stainmore Haulage – Renewal entity
        • Stainmore Haulage entity
          • accounting/customers.csv org_181 raw row
          • crm/companies.csv org_181 raw row
          • product_analytics/tenants.csv org_181 raw row
        • crm/deal_stage_history.csv deal_181_03:1 raw row
        • crm/deal_stage_history.csv deal_181_03:2 raw row
        • crm/deal_stage_history.csv deal_181_03:3 raw row
        • crm/deal_stage_history.csv deal_181_03:4 raw row
        • crm/deals.csv deal_181_03 raw row
      • Stainmore Haulage: last executed term ended AI record
      • INV-181-0001 entity
        • Stainmore Haulage entity
          • accounting/customers.csv org_181 raw row
          • crm/companies.csv org_181 raw row
          • product_analytics/tenants.csv org_181 raw row
        • accounting/invoice_lines.csv inv_181_001:1 raw row
        • accounting/invoices.csv inv_181_001 raw row
        • accounting/payments.csv pay_181_001 raw row
      • INV-181-0002 entity
        • Stainmore Haulage entity
          • accounting/customers.csv org_181 raw row
          • crm/companies.csv org_181 raw row
          • product_analytics/tenants.csv org_181 raw row
        • accounting/invoice_lines.csv inv_181_002:1 raw row
        • accounting/invoices.csv inv_181_002 raw row
        • accounting/payments.csv pay_181_002 raw row
      • +70 more
  • ARR journey page block
    • facts.arr_monthly:org_181 facts table
      • Stainmore Haulage – New entity
        • Stainmore Haulage entity
          • accounting/customers.csv org_181 raw row
          • crm/companies.csv org_181 raw row
          • product_analytics/tenants.csv org_181 raw row
        • contracts/order_form_lines.csv ctr_181_01:1 raw row
        • contracts/order_form_lines.csv ctr_181_01:2 raw row
        • contracts/order_forms.csv ctr_181_01 raw row
        • crm/deal_line_items.csv deal_181_01:1 raw row
        • crm/deal_line_items.csv deal_181_01:2 raw row
        • +7 more
      • Stainmore Haulage – Renewal entity
        • Stainmore Haulage entity
          • accounting/customers.csv org_181 raw row
          • crm/companies.csv org_181 raw row
          • product_analytics/tenants.csv org_181 raw row
        • contracts/order_form_lines.csv ctr_181_02:1 raw row
        • contracts/order_forms.csv ctr_181_02 raw row
        • crm/deal_line_items.csv deal_181_02:1 raw row
        • crm/deal_stage_history.csv deal_181_02:1 raw row
        • crm/deal_stage_history.csv deal_181_02:2 raw row
        • +3 more
      • Stainmore Haulage – Renewal entity
        • Stainmore Haulage entity
          • accounting/customers.csv org_181 raw row
          • crm/companies.csv org_181 raw row
          • product_analytics/tenants.csv org_181 raw row
        • crm/deal_stage_history.csv deal_181_03:1 raw row
        • crm/deal_stage_history.csv deal_181_03:2 raw row
        • crm/deal_stage_history.csv deal_181_03:3 raw row
        • crm/deal_stage_history.csv deal_181_03:4 raw row
        • crm/deals.csv deal_181_03 raw row
      • INV-181-0001 entity
        • Stainmore Haulage entity
          • accounting/customers.csv org_181 raw row
          • crm/companies.csv org_181 raw row
          • product_analytics/tenants.csv org_181 raw row
        • accounting/invoice_lines.csv inv_181_001:1 raw row
        • accounting/invoices.csv inv_181_001 raw row
        • accounting/payments.csv pay_181_001 raw row
      • INV-181-0002 entity
        • Stainmore Haulage entity
          • accounting/customers.csv org_181 raw row
          • crm/companies.csv org_181 raw row
          • product_analytics/tenants.csv org_181 raw row
        • accounting/invoice_lines.csv inv_181_002:1 raw row
        • accounting/invoices.csv inv_181_002 raw row
        • accounting/payments.csv pay_181_002 raw row
      • INV-181-0003 entity
        • Stainmore Haulage entity
          • accounting/customers.csv org_181 raw row
          • crm/companies.csv org_181 raw row
          • product_analytics/tenants.csv org_181 raw row
        • accounting/invoice_lines.csv inv_181_003:1 raw row
        • accounting/invoices.csv inv_181_003 raw row
        • accounting/payments.csv pay_181_003 raw row
  • AI facts page block
    • Stainmore Haulage lost AI record
      • Stainmore Haulage – New entity
        • Stainmore Haulage entity
          • accounting/customers.csv org_181 raw row
          • crm/companies.csv org_181 raw row
          • product_analytics/tenants.csv org_181 raw row
        • contracts/order_form_lines.csv ctr_181_01:1 raw row
        • contracts/order_form_lines.csv ctr_181_01:2 raw row
        • contracts/order_forms.csv ctr_181_01 raw row
        • crm/deal_line_items.csv deal_181_01:1 raw row
        • crm/deal_line_items.csv deal_181_01:2 raw row
        • +7 more
      • Stainmore Haulage – Renewal entity
        • Stainmore Haulage entity
          • accounting/customers.csv org_181 raw row
          • crm/companies.csv org_181 raw row
          • product_analytics/tenants.csv org_181 raw row
        • contracts/order_form_lines.csv ctr_181_02:1 raw row
        • contracts/order_forms.csv ctr_181_02 raw row
        • crm/deal_line_items.csv deal_181_02:1 raw row
        • crm/deal_stage_history.csv deal_181_02:1 raw row
        • crm/deal_stage_history.csv deal_181_02:2 raw row
        • +3 more
      • Stainmore Haulage – Renewal entity
        • Stainmore Haulage entity
          • accounting/customers.csv org_181 raw row
          • crm/companies.csv org_181 raw row
          • product_analytics/tenants.csv org_181 raw row
        • crm/deal_stage_history.csv deal_181_03:1 raw row
        • crm/deal_stage_history.csv deal_181_03:2 raw row
        • crm/deal_stage_history.csv deal_181_03:3 raw row
        • crm/deal_stage_history.csv deal_181_03:4 raw row
        • crm/deals.csv deal_181_03 raw row
      • Stainmore Haulage: last executed term ended AI record
      • INV-181-0001 entity
        • Stainmore Haulage entity
          • accounting/customers.csv org_181 raw row
          • crm/companies.csv org_181 raw row
          • product_analytics/tenants.csv org_181 raw row
        • accounting/invoice_lines.csv inv_181_001:1 raw row
        • accounting/invoices.csv inv_181_001 raw row
        • accounting/payments.csv pay_181_001 raw row
      • INV-181-0002 entity
        • Stainmore Haulage entity
          • accounting/customers.csv org_181 raw row
          • crm/companies.csv org_181 raw row
          • product_analytics/tenants.csv org_181 raw row
        • accounting/invoice_lines.csv inv_181_002:1 raw row
        • accounting/invoices.csv inv_181_002 raw row
        • accounting/payments.csv pay_181_002 raw row
      • +70 more
  • Contacts page block
    • Shirley Bowman entity
      • Stainmore Haulage entity
        • accounting/customers.csv org_181 raw row
        • crm/companies.csv org_181 raw row
        • product_analytics/tenants.csv org_181 raw row
      • crm/contacts.csv per_18101:org_181 raw row
      • product_analytics/users.csv usr_181_002 raw row
    • Ronald Hetherington entity
      • Stainmore Haulage entity
        • accounting/customers.csv org_181 raw row
        • crm/companies.csv org_181 raw row
        • product_analytics/tenants.csv org_181 raw row
      • crm/contacts.csv per_18102:org_181 raw row
      • product_analytics/users.csv usr_181_003 raw row
    • Aaron Graham entity
      • Stainmore Haulage entity
        • accounting/customers.csv org_181 raw row
        • crm/companies.csv org_181 raw row
        • product_analytics/tenants.csv org_181 raw row
      • crm/contacts.csv per_18103:org_181 raw row
      • product_analytics/users.csv usr_181_001 raw row
    • Glenys Routledge entity
      • Stainmore Haulage entity
        • accounting/customers.csv org_181 raw row
        • crm/companies.csv org_181 raw row
        • product_analytics/tenants.csv org_181 raw row
      • crm/contacts.csv per_18104:org_181 raw row
  • Open deals (not yet analysed) page block
    • Stainmore Haulage entity
      • accounting/customers.csv org_181 raw row
      • crm/companies.csv org_181 raw row
      • product_analytics/tenants.csv org_181 raw row
  • Documents page block
  • hero page block
    • Key facts page block
      • Evidence trail page block
        • The story page block
          • Next step page block
            • Open tickets (not yet analysed) page block
              • Profile page block
                • Sources page block
                  • Platform usage page block
                    Computedmade from
                    Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Usage

                    BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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                    Help & Support

                    B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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                    Press Ask Brain in the header. Type a question, or pick one of the examples.

                    The site itself does not call an AI model; answers in Claude come from the same figures you see here.

                    What the data covers

                    DataRecords
                    Organisations225
                    People at customers862
                    BB-Demo staff58
                    Calls1,995
                    Email threads3,013
                    Support tickets1,159
                    Documents1,218
                    Deals315
                    Invoices285
                    Events49
                    News items119

                    Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

                    BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

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