B-Glass
Bethan Lister

Duplicate records in traffic data

Ticketclosed

Stainmore Haulage logo Stainmore Haulage · Duplicate records in traffic data

Aaron Graham reported duplicate vehicle IDs in dispatcher records starting around 17 Jun 2025. Bethan asked for details and Aaron offered to send a CSV. Solved 1 Jul 2025.

Priority low

What happened

What this says

As at Fri 9 Oct 2026

Aaron Graham reported duplicate vehicle IDs in dispatcher records starting around 17 Jun 2025. Bethan asked for details and Aaron offered to send a CSV. Solved 1 Jul 2025.

Problem: Aaron found the same vehicle appearing multiple times in a single day's dispatcher records. Similar data quality issue to the previous duplicate tickets.

Handling: Bethan asked for examples and date range. Aaron promised to send a CSV. The ticket was solved on 1 Jul 2025, but the resolution steps are not documented.

Watch: First response took 904 minutes (15+ hours), slow for normal priority. Aaron is a frequent reporter of data issues.

AI · claude-haiku-4-5-20251001 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Prioritylow
Statusclosed
Categorydata_quality
Channelemail
First response (min)904
Helpdeskmade from

Trail

  1. Aaron Graham
    created · Aaron Graham 17 Jun 2025 09:08
    We're seeing duplicates in the dispatcher records that started appearing last week. Looks like some vehicle IDs are coming through multiple times in the same day.
  2. Bethan Lister
    Public reply · Bethan Lister 18 Jun 2025 00:12
    Thanks Aaron. Just so I've got this right, you're seeing the same vehicle appear twice in a single day's records, is that it? Can you tell me which vehicles or give me a date range so I can look at what's come through?
  3. Aaron Graham
    Public reply · Aaron Graham 20 Jun 2025 14:17
    Yes, that's the issue. Started around last week. I'll send over a CSV with the IDs this afternoon.
  4. Bethan Lister
    Status change · Bethan Lister 1 Jul 2025 11:14
  5. Status change · 5 Jul 2025 23:59
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