What happened
What this says
As at Fri 9 Oct 2026Aaron Graham reported duplicate vehicle IDs in dispatcher records starting around 17 Jun 2025. Bethan asked for details and Aaron offered to send a CSV. Solved 1 Jul 2025.
Problem: Aaron found the same vehicle appearing multiple times in a single day's dispatcher records. Similar data quality issue to the previous duplicate tickets.
Handling: Bethan asked for examples and date range. Aaron promised to send a CSV. The ticket was solved on 1 Jul 2025, but the resolution steps are not documented.
Watch: First response took 904 minutes (15+ hours), slow for normal priority. Aaron is a frequent reporter of data issues.
Details
Updated 9 Oct 26Trail
- created · Aaron Graham 17 Jun 2025 09:08We're seeing duplicates in the dispatcher records that started appearing last week. Looks like some vehicle IDs are coming through multiple times in the same day.
- Public reply · Bethan Lister 18 Jun 2025 00:12Thanks Aaron. Just so I've got this right, you're seeing the same vehicle appear twice in a single day's records, is that it? Can you tell me which vehicles or give me a date range so I can look at what's come through?
- Public reply · Aaron Graham 20 Jun 2025 14:17Yes, that's the issue. Started around last week. I'll send over a CSV with the IDs this afternoon.
- Status change · 5 Jul 2025 23:59