Stainmore Haulage - Order Form (signed)
Documentexecuted Stainmore Haulage · order_form · executed · 2024-11-22
Executed order form dated 22 Nov 2024 for the Starter subscription at £20k per year, billed annually in advance, Net 30 days. It commits 99.5% availability and a P1 first response of 4 business hours. The term ended 27 Nov 2025.
What it says
What this says
Current to 13 Oct 26Executed order form dated 22 Nov 2024 for the Starter subscription at £20k per year, billed annually in advance, Net 30 days. It commits 99.5% availability and a P1 first response of 4 business hours. The term ended 27 Nov 2025.
What it is: an executed order form between BB-Demo Limited and Stainmore Haulage for one Company Brain Starter subscription. Tom Ashdown signed for BB-Demo and a Director signed for the customer, both on 22 Nov 2024.
Commits: "Availability target | 99.5%", "P1 first response time | 4 business hours" and nightly refresh "Complete by 07:00 customer local time on business days". The service credit is "availability only", at 5% of one month's subscription fee per month of breach.
Unusual: nothing off the standard Starter terms. The price matches the v1 list and no discount is shown.
Not settled: the text states an end date of 27 Nov 2025 but no auto-renewal or notice clause. It does not show what happened after that date, and the customer signatory is only titled Director, with no name.
As found in this document
Current to 9 Oct 26- Date end27 Nov 2025Source: object_read:doc_181_008
- Date signed22 Nov 2024Source: object_read:doc_181_008
- Date start28 Nov 2024Source: object_read:doc_181_008
- Price£19,500Source: object_read:doc_181_008
- Total contract value£19,500Source: object_read:doc_181_008
- Billing frequencyAnnual in advanceSource: object_read:doc_181_008
- Payment termsNet 30 daysSource: object_read:doc_181_008
- Licensed users15Source: object_read:doc_181_008
- Availability target99.5%Source: object_read:doc_181_008
- P1 first response time4 business hoursSource: object_read:doc_181_008
- Nightly refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_181_008
- Service credit (availability only)5% of one month's subscription fee per month of breach5% of one month's subscription fee per month of breach · Source: object_read:doc_181_008
The document
Body
Stainmore Haulage - Order Form (signed)
This is an executed contract.
Parties
Supplier: BB-Demo Limited, London, United Kingdom
Customer: Stainmore Haulage, Carlisle, United Kingdom
Subscription
| Item | SKU | Description | Qty | Unit Price | Net | Recurring |
|---|---|---|---|---|---|---|
| Subscription | SUB-STARTER | Company Brain – Starter | 1 | £20k | £20k | Yes |
Total contract value: £20k
Commercial Terms
| Item | Value |
|---|---|
| Start date | 28 November 2024 |
| End date | 27 November 2025 |
| Billing frequency | Annual in advance |
| Payment terms | Net 30 days |
| Annual recurring revenue | £20k |
| Licensed users | 15 |
Service Level
| Item | Value |
|---|---|
| Availability target | 99.5% |
| P1 first response time | 4 business hours |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit (availability only) | 5% of one month's subscription fee per month of breach |
Signature
For BB-Demo Limited:
_____________________________
Tom Ashdown
Account Executive
Signed: 22 November 2024
Read the whole document (1,314 characters)
For Stainmore Haulage:
_____________________________
Director
Signed: 22 November 2024
Dated 22 November 2024