Who they are
Insight
As at Fri 9 Oct 2026Bookkeeper at Stainmore Haulage (CRM role: finance). She handles order form, invoice and PO queries on renewals. Her invoices were repeatedly paid late, once blamed on an accounts mix-up. She is not a user or buyer.
Role: Finance contact at Stainmore Haulage. She asked the finance questions on the 30 Oct 2023 negotiation call and confirmed the price and processed the order form on the 25 Oct 2024 renewal call. Glenys called support quick on the 7 Oct 2025 call.
Influence: Administrative, not a decision-maker. Ronald Hetherington, the Managing Director, and Shirley Bowman, the heaviest user, carry the commercial and value view.
Watch: Several invoices went unpaid past due with no reply in the threads. On 1 Feb 2024 she put one delay down to an internal accounts mix-up. The INV-181-0003 chases in early 2025 show no reply. Check accounting before reading this as a value concern.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Stainmore Haulage | Bookkeeper | finance | glenys.routledge@stainmore.example |
Activity
- 8 Oct 2025eventData leaders conference (BG-Demo stand)
+9
- 7 Oct 2025callStainmore Haulage / BG-Demo – Renewal
+2
- 19 Jun 2025eventBG-Demo webinar
+26
- 15 Jun 2025email threadBG-Demo webinar
- 5 Feb 2025email threadInvoice INV-181-0003, urgent
- 13 Jan 2025email threadInvoice overdue
- 30 Dec 2024email threadInvoice INV-181-0003, payment reminder
- 22 Nov 2024email threadInvoice INV-181-0003
- 22 Nov 2024invoiceINV-181-0003
- 25 Oct 2024callStainmore Haulage / BG-Demo – Renewal
+2
- 19 Sep 2024eventBG-Demo webinar
+15
- 20 Jun 2024eventBG-Demo webinar
+16
- 17 Jun 2024email threadBG-Demo webinar
- 29 Jan 2024email threadPayment reminder, INV-181-0001
- 18 Jan 2024email threadPayment reminder
- 5 Jan 2024email threadPayment reminder
- 4 Jan 2024email threadPayment reminder
- 22 Dec 2023email threadPayment check
- 28 Nov 2023email threadSubscription invoice
- 28 Nov 2023invoiceINV-181-0002
- 15 Nov 2023email threadInvoice for Starter implementation
- 15 Nov 2023invoiceINV-181-0001
- 30 Oct 2023callStainmore Haulage / BG-Demo – Negotiation
+2