Who they are
Insight
Current to 11 Oct 26Becky Lawton was Fairhallow Travel's champion and platform admin, and led the Growth purchase. Her platform account was deactivated on 29 Aug 2025. The account now rests with the COO, Simon Ashworth, who questions usage and cost.
Role: Head of Account Management at Fairhallow Travel, recorded as champion in the CRM. She was the main contact in discovery, demo, proposal and onboarding, and held an admin platform account.
Influence: she championed the brain and shaped how the team used it, while Simon Ashworth signs. She said she would not be around to defend it and advised showing him it earning its place.
Watch: her platform account was deactivated on 29 Aug 2025. The evidence does not show a named successor as day-to-day contact, and Simon has said the subscription will be reviewed at renewal.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Fairhallow Travel | Head of Account Management | champion | becky.lawton@fairhallow.example |
Activity
- 22 Aug 2025callFairhallow Travel / BB-Demo – Check In
- 18 Aug 2025email_threadCatching up before the autumn
- 23 Jul 2025ticketDuplicated records in the brain
- 20 Jun 2025callFairhallow Travel / BB-Demo – Check In
- 12 Jun 2025eventBB-Demo Customer Day
+16
- 24 May 2025email_threadInvitation: BB-Demo Customer Day in London
- 19 May 2025callFairhallow Travel / BB-Demo – Qbr
+1
- 9 May 2025email_threadScheduling our QBR
- 22 Apr 2025email_threadNotes from our check-in
- 17 Apr 2025callFairhallow Travel / BB-Demo – Check In
- 15 Apr 2025email_threadQuick check-in catch-up
- 19 Mar 2025ticketUser access and permissions
- 31 Jan 2025callFairhallow Travel / BB-Demo – Onboarding
- 28 Jan 2025ticketDuplicate client records in searches
- 27 Jan 2025callFairhallow Travel / BB-Demo – Onboarding
- 17 Jan 2025ticketHow to filter and group client data
- 9 Jan 2025callFairhallow Travel / BB-Demo – Onboarding
- 6 Jan 2025email_threadKickoff follow-up and next steps
+1
- 3 Jan 2025callFairhallow Travel / BB-Demo – Kickoff
+1
- 24 Dec 2024email_threadKickoff scheduling
- 11 Nov 2024email_threadYour proposal and the next steps
- 7 Nov 2024callFairhallow Travel / BB-Demo – Proposal
- 4 Nov 2024email_threadFinding a time to go through the proposal
- 30 Oct 2024email_threadFollowing up on the demo
+1
- 28 Oct 2024callFairhallow Travel / BB-Demo – Demo
+1
- 22 Oct 2024email_threadDemo: finding a time
- 21 Oct 2024callFairhallow Travel / BB-Demo – Demo
+2
- 17 Oct 2024email_threadFairhallow Travel demo: finding a time
- 3 Oct 2024callFairhallow Travel / BB-Demo – Discovery
- 30 Sep 2024email_threadGetting a discovery call in the diary
- 11 Sep 2024dealFairhallow Travel – New