What was said
What this says
Current to 11 Oct 26Sofia Marchetti invited Becky Lawton on 2025-05-24 to the in-person Customer Day in London on 12 Jun 2025. This is an event invitation only. There is no customer response in the thread.
Ask: Sofia asked Becky to say by the end of the following week whether she or an account manager would attend, and to share how a travel management business uses the brain for client reviews.
Customer view: none recorded. Becky did not reply in this thread.
Next: the thread does not show whether Fairhallow attended. Sofia describes the account as one of the more active this year, which is BB-Demo's own view.
The thread
Updated 9 Oct 26Messages
- Sofia Marchetti 24 May 2025 17:34Dear Becky, I hope you're well. I'm writing to invite you to the BB-Demo Customer Day, which takes place in person in London on Thursday 12 June 2025. It is a day for customers to hear what is coming next, compare notes with each other and talk directly with our team. Fairhallow has been one of the more active accounts this year, and I would very much like you or one of your account managers to be in the room. Your view on how a travel management business uses the brain for client reviews would be valuable to other customers. If you can let me know by the end of next week whether you will come, and whether anyone from your team will join you, we will make sure you are looked after on the day. Best regards, Sofia Marchetti Head of Customer Success, BB-Demo