Bethan Lister

User access and permissions

Ticketclosed

Fairhallow Travel: documents logo Fairhallow Travel: documents · User access and permissions

Fairhallow Travel requested access for two new account managers; Bethan Lister confirmed the process and collected user details for provisioning.

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What happened

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Current to 11 Oct 26

Fairhallow Travel requested access for two new account managers; Bethan Lister confirmed the process and collected user details for provisioning.

Problem: Becky Lawton needed to add two new account managers to the brain with dashboard access. Handling: Bethan Lister asked for user details and roles to proceed. Becky confirmed both would need the same access as existing team members.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

Details

Updated 9 Oct 26
Prioritylow
Statusclosed
Categoryaccess_permissions
Channelweb
First response (min)823
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  1. Becky Lawton
    created · Becky Lawton 19 Mar 2025 08:08
    We need to add a couple of new team members to our account, both account managers. They'll need access to the dashboards like the rest of my team. How do I get that sorted? Thanks, Becky
  2. Bethan Lister
    public_reply · Bethan Lister 19 Mar 2025 21:51
    Hi Becky, thanks for getting in touch. Just so I've got this right, you need to add new users so they can see the dashboards. I can walk you through it. First, can you tell me how many people and what their roles are? That way I can make sure they get the right access. Thanks, Bethan
  3. Becky Lawton
    public_reply · Becky Lawton 21 Mar 2025 13:54
    Two new account managers, same access as the rest of us. Can you set them up? Thanks, Becky
  4. Bethan Lister
    status_change · Bethan Lister 2 Apr 2025 15:55
  5. status_change · 6 Apr 2025 23:59
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