Fairhallow Travel / B-Brain – Onboarding

Callcompleted

Fairhallow Travel: documents · 2025-01-27 13:30

Onboarding call with Fairhallow Travel on the Growth tier. Three connectors are planned, access must be confirmed in writing, and Becky Lawton worried that her boss will ask what the money buys.

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What was said

What this says

Current to 11 Oct 26

Onboarding call with Fairhallow Travel on the Growth tier. Three connectors are planned, access must be confirmed in writing, and Becky Lawton worried that her boss will ask what the money buys.

What happened: Callie Brennan set the first phase as three connectors: the CRM, the helpdesk and the booking exports. Leanne Moss owes a sample file, folder structure and an old-to-new client name spreadsheet by Wednesday.

Customer view: Becky wants everything visible by client for her account managers. She also raised a worry that Simon will ask what they have for the money.

Commercial: She called thirty-nine thousand six hundred not nothing for them. A first review pack by client is the answer, so early delivery protects the renewal.

Watch: Helpdesk permissions sit with a slow IT colleague, and written access is a hard rule. Users are held back until there is something to see.

AI · claude-sonnet-5-5 · 11 Oct 2026

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Themes

Current to 9 Oct 26

Theme

Connector plan, value worry

Importance

neutral

Sentiment

mixed

Voice

champion

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Who was there

B-Brain

CRMmade from

Them

CRMmade from

Follow-up

Next steps

Current to 9 Oct 26

Leanne Moss to send the sample file, folder structure and name spreadsheet by Wednesday.
Leanne Moss and Becky Lawton to resolve the helpdesk permissions with IT.
Callie Brennan to propose a training date once the first refresh is through.

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Risks

Current to 9 Oct 26

Simon is likely to question the cost, and Becky Lawton needs a concrete first review pack to answer him.
Helpdesk permissions depend on a slow IT colleague, which could delay the connectors.
Client names have been renamed since, so the by-client mapping may be slow to get right.

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Opportunities

Current to 9 Oct 26

A by-client review pack could make the value visible to Simon and support the renewal.
The accounting system is planned as a later connector once the first refresh lands cleanly.

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Transcript

Not yet analysedThe transcript has not been written yet.

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B-Brain is a fictional company; every organisation and person here is invented. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	75
People at customers	290
B-Brain staff	40
Calls	784
Email threads	1,169
Support tickets	449
Documents	477
Deals	117
Invoices	101
Events	49
News items	56

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

B-Brain is a fictional company: every organisation, person and figure here is invented for this demonstration.

Who to contact

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