Hollowmere Care Group logo

Hollowmere Care Group

Healthy£120,500Renews 1 Apr 27
made from

AI facts

Current to 11 Oct 26

Hollowmere Care Group holds an Enterprise order form signed 27 Mar 2026, running 1 Apr 2026 to 31 Mar 2027 at £120,500 a year, billed quarterly at £30,125, with a 10.0% first-term discount. Active users rose from 72 in May 2026 to 148 in September 2026 against 170 licensed users. Renewal is on 1 Apr 2027 at £125,000, and invoice INV-023-0004 for £36,150 is open, due 31 Oct 2026. A P1 ticket on 15 Sep 2026 had a first response in 51 min against a 30 min target.

Read from 19 calls · 29 email threads · 17 tickets · 1 deals · 7 people · 9 documents, newest 9 Oct 26

AImade from

AI opinion

Current to 11 Oct 26

Healthy, because active users and questions have risen strongly since go-live and the three paid invoices were settled before their due dates. No hard signal applies, though the late refresh and freshness credit check need a written answer. Headroom towards 170 licensed users is the opportunity.

SignalsHollowmere Care Group - Order Form (signed)INV-023-0003Hollowmere Care Group / BB-Demo – QbrHollowmere Care Group / BB-Demo – Check In

AI · claude-opus-5-5 · 11 Oct 2026

AImade from

Next step

Current to 11 Oct 26
What
Hollie Grieve sends Natasha Pryor the written Enterprise freshness credit check against the order form, the late refresh root cause and the sourced user split ahead of the 27 Oct 2026 check-in. renewal
Who
Hollie Grieve Hollie Grieve
When
this_week by 9 Oct 2026
Why
Hollie Grieve should send Natasha Pryor the written freshness credit check and sourced user split before the 27 Oct 2026 check-in, and Matteo Ricci should book the sponsor introduction she asked for before the 1 Apr 2027 renewal at £125,000.

AI · claude-opus-5-5 · 11 Oct 2026

AImade from

Profile

Updated 9 Oct 26
  • IndustryCare servicesSource: CRM company record
  • Websitehollowmere.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityLeedsSource: CRM company record
  • Size1,200 employeesSource: CRM company record
  • CRM ownerMatteo RicciSource: CRM company record · Account Executive · CSM Hollie Grieve
  • Customer since1 Apr 2026Source: first executed order form ctr_023_01, signed 27 Mar 2026 · Enterprise tier · In the CRM since 20 Jan 2026
  • TypeCustomerSource: contracts and invoices (signals) · CRM stage customer
  • StateHealthySource: AI assessment · Written 11 Oct 2026
CRMmade from

Key facts

Updated 9 Oct 26
  • Contracted ARR£120,500Source: executed order form ctr_023_01, 1 Apr 2026 to 31 Mar 2027 · CRM £120,500 · Invoiced run rate £120,500 · As of 9 Oct 2026
  • Next renewal1 Apr 2027Basis: order form ctr_023_01 ends 31 Mar 2027 · In 174 days · Renewal price £125,000 (+3.7%) · list price of the tier on the renewal date (price book); v1 prices and first-term discounts end at renewal
  • Term1 Apr 2026 to 31 Mar 2027Source: order form ctr_023_01 (new), signed 27 Mar 2026 · Billed quarterly · 170 seats, 20 connectors
  • TierEnterpriseSource: the current order form
  • Last contact2 Oct 2026Email: Follow-up from our QBR · 7 days before 9 Oct 2026
  • Tenanteu-west-1Source: product analytics, reporting since Apr 2026 · 16 connectors configured
  • Licensed seats170148 active users in Sep 2026 · Order form ctr_023_01: 170 seats
Computedmade from

The story

Current to 11 Oct 26
Healthy

Healthy: Enterprise at £120,500 a year to 31 Mar 2027, with active users up from 72 to 148 and questions from 942 to 3957. A written freshness credit check and a sponsor introduction are owed before the 1 Apr 2027 renewal at £125,000.

Healthy: Hollowmere Care Group holds an Enterprise order form signed 27 Mar 2026 at £120,500 a year, running 1 Apr 2026 to 31 Mar 2027. Renewal on 1 Apr 2027 rises to £125,000 as the discount ends.

Active users rose from 72 in May 2026 to 148 in September 2026, and questions from 942 to 3957, against 170 licensed users. No one person dominates: Natasha Pryor asks 7% of questions over the last year.

At the 29 Sep 2026 QBR Natasha asked for a sourced value case, a written freshness credit check on a late refresh, and a sponsor introduction. The 15 Sep 2026 P1 ticket's first response took 51 min against 30 min.

Hollie Grieve sends Natasha the credit check and user split now, before the 27 Oct 2026 check-in. Matteo Ricci arranges the sponsor introduction by 27 Oct 2026.

AI · claude-opus-5-5 · 11 Oct 2026

AImade from

ARR journey

Updated 9 Oct 26
Contracted ARR and Invoiced ARR · monthlyUpdated 09 Oct 26
Contracted ARRInvoiced ARR
£0k£75k£150kApr 26May 26Jun 26Jul 26Aug 26Sep 26new£120k£120kApr 26: Contracted ARR £120k; Invoiced ARR £120kMay 26: Contracted ARR £120k; Invoiced ARR £120kJun 26: Contracted ARR £120k; Invoiced ARR £120kJul 26: Contracted ARR £120k; Invoiced ARR £120kAug 26: Contracted ARR £120k; Invoiced ARR £120kSep 26: Contracted ARR £120k; Invoiced ARR £120k
One point per month; the dot and figure at the right end are the latest value. Latest (Sep 26): Contracted ARR £120k; Invoiced ARR £120k. Invoiced ARR matches Contracted ARR in every month, so it is drawn dashed over it. Basis: accounting system, facts.arr_monthly:org_023.
Show the figures as a table
Contracted ARRInvoiced ARR
Apr 26£120k£120k
May 26£120k£120k
Jun 26£120k£120k
Jul 26£120k£120k
Aug 26£120k£120k
Sep 26£120k£120k
Accountingmade from

Platform usage

Updated 9 Oct 26

Headroom on the Enterprise tier, Sep 2026: 148 of 150 included users; 16 of 20 included connectors.

Active users · Sep 26
148up 49 vs Jun 26of 150 included on the tier
Questions asked · Sep 26
3,957up 2,366 vs Jun 26
Connectors configured · Sep 26
16up 4 vs Jun 26of 20 included on the tier
Active admins · Sep 26
3level vs Jun 26
Data volume · Sep 26
54.3 GBup 15.8 GB vs Jun 26
Active users and questions · monthlyUpdated 09 Oct 26
Left axisActive usersLicensed seatsIncluded users (150)Right axisQuestions asked
001002,0002004,000Apr 26May 26Jun 26Jul 26Aug 26Sep 263,957170148Apr 26: Active users 44; Licensed seats 170; Included users (150) 150; Questions asked 532May 26: Active users 72; Licensed seats 170; Included users (150) 150; Questions asked 942Jun 26: Active users 99; Licensed seats 170; Included users (150) 150; Questions asked 1,591Jul 26: Active users 118; Licensed seats 170; Included users (150) 150; Questions asked 2,906Aug 26: Active users 137; Licensed seats 170; Included users (150) 150; Questions asked 1,939Sep 26: Active users 148; Licensed seats 170; Included users (150) 150; Questions asked 3,957
One point per month; the dot and figure at the right end are the latest value. Two scales: left-axis lines read against the left figures, right-axis lines against the coloured figures on the right; both start at zero, so where the lines cross means nothing. The dotted line is the allowance. The line steps because the figure holds until it changes. Latest (Sep 26): Active users 148; Licensed seats 170; Questions asked 3,957. Oct 26 is month to date, so it is left off the lines and the tiles. Basis: product usage, facts.usage_monthly:org_023, signals:org_023.
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
Left axisConnectors configuredIncluded connectors (20)Active adminsRight axisData volume
00.0 GB1030.0 GB2060.0 GBApr 26May 26Jun 26Jul 26Aug 26Sep 2654.3 GB163Apr 26: Connectors configured 3; Included connectors (20) 20; Active admins 3; Data volume 9.2 GBMay 26: Connectors configured 7; Included connectors (20) 20; Active admins 3; Data volume 22.0 GBJun 26: Connectors configured 12; Included connectors (20) 20; Active admins 3; Data volume 38.5 GBJul 26: Connectors configured 12; Included connectors (20) 20; Active admins 3; Data volume 39.2 GBAug 26: Connectors configured 15; Included connectors (20) 20; Active admins 3; Data volume 50.0 GBSep 26: Connectors configured 16; Included connectors (20) 20; Active admins 3; Data volume 54.3 GB
One point per month; the dot and figure at the right end are the latest value. Two scales: left-axis lines read against the left figures, right-axis lines against the coloured figures on the right; both start at zero, so where the lines cross means nothing. The dotted line is the allowance. The line steps because the figure holds until it changes. Latest (Sep 26): Connectors configured 16; Active admins 3; Data volume 54.3 GB. Oct 26 is month to date, so it is left off the lines and the tiles. Basis: product usage, facts.usage_monthly:org_023, signals:org_023.
Usagemade from

Documents

Updated 9 Oct 26

9 documents in 5 folders; 2 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

Not yet analysedNo open deals.
CRMmade from

Open tickets

Helpdeskmade from

Activity

CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • not yet analysed
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Hollowmere Care Group's pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 74 AI summaries of 79 raw things (calls, tickets, emails, news), 6 people (6 with an AI write-up) and 6 staff (0 with an AI write-up), shown on 7 pages. 1 AI record in this trail is not yet analysed.

The trail as a list (block, record, entity, raw row)
  • Activity page block
  • AI opinion page block
  • ARR journey page block
    • facts.arr_monthly:org_023 facts table
      • Hollowmere Care Group – New entity
        • Hollowmere Care Group entity
          • accounting/customers.csv org_023 raw row
          • crm/companies.csv org_023 raw row
          • product_analytics/tenants.csv org_023 raw row
        • contracts/order_form_lines.csv ctr_023_01:1 raw row
        • contracts/order_form_lines.csv ctr_023_01:2 raw row
        • contracts/order_form_lines.csv ctr_023_01:3 raw row
        • contracts/order_forms.csv ctr_023_01 raw row
        • crm/deal_line_items.csv deal_023_01:1 raw row
        • +9 more
      • INV-023-0001 entity
        • Hollowmere Care Group entity
          • accounting/customers.csv org_023 raw row
          • crm/companies.csv org_023 raw row
          • product_analytics/tenants.csv org_023 raw row
        • accounting/invoice_lines.csv inv_023_001:1 raw row
        • accounting/invoices.csv inv_023_001 raw row
        • accounting/payments.csv pay_023_001 raw row
      • INV-023-0002 entity
        • Hollowmere Care Group entity
          • accounting/customers.csv org_023 raw row
          • crm/companies.csv org_023 raw row
          • product_analytics/tenants.csv org_023 raw row
        • accounting/invoice_lines.csv inv_023_002:1 raw row
        • accounting/invoice_lines.csv inv_023_002:2 raw row
        • accounting/invoices.csv inv_023_002 raw row
        • accounting/payments.csv pay_023_002 raw row
      • INV-023-0003 entity
        • Hollowmere Care Group entity
          • accounting/customers.csv org_023 raw row
          • crm/companies.csv org_023 raw row
          • product_analytics/tenants.csv org_023 raw row
        • accounting/invoice_lines.csv inv_023_003:1 raw row
        • accounting/invoice_lines.csv inv_023_003:2 raw row
        • accounting/invoices.csv inv_023_003 raw row
        • accounting/payments.csv pay_023_003 raw row
      • INV-023-0004 entity
        • Hollowmere Care Group entity
          • accounting/customers.csv org_023 raw row
          • crm/companies.csv org_023 raw row
          • product_analytics/tenants.csv org_023 raw row
        • accounting/invoice_lines.csv inv_023_004:1 raw row
        • accounting/invoice_lines.csv inv_023_004:2 raw row
        • accounting/invoices.csv inv_023_004 raw row
  • AI facts page block
  • Contacts page block
    • Natasha Pryor entity
      • crm/contacts.csv per_1301:org_013 raw row
      • crm/contacts.csv per_1301:org_023 raw row
      • product_analytics/users.csv usr_013_002 raw row
      • product_analytics/users.csv usr_023_002 raw row
    • Graham Rowntree entity
      • Hollowmere Care Group entity
        • accounting/customers.csv org_023 raw row
        • crm/companies.csv org_023 raw row
        • product_analytics/tenants.csv org_023 raw row
      • crm/contacts.csv per_2301:org_023 raw row
      • product_analytics/users.csv usr_023_004 raw row
    • Deborah Firth entity
      • Hollowmere Care Group entity
        • accounting/customers.csv org_023 raw row
        • crm/companies.csv org_023 raw row
        • product_analytics/tenants.csv org_023 raw row
      • crm/contacts.csv per_2302:org_023 raw row
      • product_analytics/users.csv usr_023_005 raw row
    • Imran Qureshi entity
      • Hollowmere Care Group entity
        • accounting/customers.csv org_023 raw row
        • crm/companies.csv org_023 raw row
        • product_analytics/tenants.csv org_023 raw row
      • crm/contacts.csv per_2303:org_023 raw row
    • Shona Barraclough entity
      • Hollowmere Care Group entity
        • accounting/customers.csv org_023 raw row
        • crm/companies.csv org_023 raw row
        • product_analytics/tenants.csv org_023 raw row
      • crm/contacts.csv per_2304:org_023 raw row
      • product_analytics/users.csv usr_023_003 raw row
    • Liz Waddington entity
      • Hollowmere Care Group entity
        • accounting/customers.csv org_023 raw row
        • crm/companies.csv org_023 raw row
        • product_analytics/tenants.csv org_023 raw row
      • crm/contacts.csv per_2305:org_023 raw row
    • +1 more
  • Open deals (not yet analysed) page block
    • Hollowmere Care Group entity
      • accounting/customers.csv org_023 raw row
      • crm/companies.csv org_023 raw row
      • product_analytics/tenants.csv org_023 raw row
  • Documents page block
  • hero page block
    • Key facts page block
      • Evidence trail page block
        • The story page block
          • Next step page block
            • Open tickets page block
              • Profile page block
                • Sources page block
                  • Platform usage page block
                    Computedmade from
                    Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Usage
                    made from

                    BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

                    Help & Support

                    Open as a page

                    Help & Support

                    B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

                    How to use the site

                    How to ask

                    Press Ask Brain in the header. Type a question, or pick one of the examples.

                    The site itself does not call an AI model; answers in Claude come from the same figures you see here.

                    What the data covers

                    DataRecords
                    Organisations75
                    People at customers290
                    BB-Demo staff40
                    Calls784
                    Email threads1,169
                    Support tickets449
                    Documents477
                    Deals117
                    Invoices101
                    Events49
                    News items56

                    Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

                    BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

                    Who to contact

                    Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.
                    Ask B

                    Ask B

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