Sales thread, 3 messages

Email thread

Hollowmere Care Group: documents · sales

Graham Rowntree could not sign the £150,500 Enterprise order form on 27 Mar 2026. He asked for a plain break clause, quarterly invoices in arrears of milestones, and a split of the total. Matteo Ricci promised a revised copy on 1 Apr 2026.

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What was said

What this says

Current to 11 Oct 26

Graham Rowntree could not sign the £150,500 Enterprise order form on 27 Mar 2026. He asked for a plain break clause, quarterly invoices in arrears of milestones, and a split of the total. Matteo Ricci promised a revised copy on 1 Apr 2026.

Ask: Graham raised three points: break clause notice and start point, invoice timing, and the split between one-off and subscription elements of £150,500.

Customer view: he is engaged and says he will turn a revised copy round quickly, but will not pay ahead of a milestone.

Next: the thread ends with a promise of a revised form and does not show it or a signature.

AI · claude-sonnet-5-5 · 11 Oct 2026

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The thread

Updated 9 Oct 26

Typesales

Messages3

First message2026-03-25

Last message2026-04-01

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Messages

Message bodies have not been written yet; senders and dates are from the mailbox.

Matteo Ricci 25 Mar 2026 17:37
to Graham Rowntree
None
Graham Rowntree 27 Mar 2026 11:26
to Matteo Ricci
None
Matteo Ricci 1 Apr 2026 13:23
to Graham Rowntree
None

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B-Brain is a fictional company; every organisation and person here is invented. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
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The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	75
People at customers	290
B-Brain staff	40
Calls	784
Email threads	1,169
Support tickets	449
Documents	477
Deals	117
Invoices	101
Events	49
News items	56

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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