What happened
What this says
Current to 11 Oct 26Customer expanding rollout to managers requested dashboard building training. BB-Demo offered walkthrough with documentation reference. Customer expressed satisfaction with rollout progress.
Josh reported the rollout going smoothly and requested training materials and a walkthrough for managers building dashboards. Olivia offered both self-service documentation and a live training session. Josh expressed clear satisfaction with the rollout progress, signalling strong adoption and product-market fit.
Details
Updated 9 Oct 26Prioritynormal
Statusclosed
Categoryonboarding
Channelemail
First response (min)431
CSAT1
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- created · Josh Fairburn 12 Jun 2026 08:41Hey, we're rolling out to more of our managers this week and they've been asking about building their own dashboards. Can you walk us through how that works, or is there training material we can point them to?
- public_reply · Olivia Grant 12 Jun 2026 15:52Hi Josh, great to hear you're expanding usage! Building dashboards is one of the best ways to get value from the brain. We've got a tutorial in the onboarding docs, but I'd recommend we do a quick walkthrough together first so your team gets the hang of it. How does a call later this week work?
- public_reply · Josh Fairburn 16 Jun 2026 16:49Sounds good. Can you send over a calendar link and any docs I should read beforehand? Really pleased with how smoothly the rollout is going, cheers.
- status_change · 21 Jun 2026 23:59
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