Onboarding: next working session

Email thread

Logistical onboarding thread. Josh Fairburn picks Tuesday morning for the connector session. He expects incident system access but finance approval for the fee invoice connector is uncertain, so he asks to start with incidents.

made from

What was said

What this says

Current to 11 Oct 26

Logistical onboarding thread. Josh Fairburn picks Tuesday morning for the connector session. He expects incident system access but finance approval for the fee invoice connector is uncertain, so he asks to start with incidents.

Ask: Hamza proposes an hour on the home-level connectors: family and commissioner contact, incidents and fee invoices.

Customer view: Josh can likely get incident system access, but fee invoices may need finance approval and he will not promise it by Tuesday. He asks to leave invoices to the end.

Next: Hamza to agree the incidents-first order and send the invite.

AI · claude-sonnet-5-5 · 11 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typecs

Messages2

First message2026-04-23

Last message2026-04-24

Emailmade from

Messages

Hamza Akhtar 23 Apr 2026 08:16
to Josh Fairburn
Hi Josh, Thanks for your time on the call. As promised, here is a proposal for the next working session on the Hollowmere onboarding. I would like to spend it on the connectors for the home-level data: family and commissioner contact, incidents and the fee invoices. If you can have admin access to the source systems to hand, we can check what each one is sending into the brain and sort out any permissions on the day. Would early next week suit, either Monday or Tuesday morning? An hour should be enough, though I would rather over-book than rush it. Let me know what works and I will send the invite. Best, Hamza Implementation Consultant, BB-Demo
Josh Fairburn 24 Apr 2026 17:20
to Hamza Akhtar
Hi Hamza, Tuesday morning is better for me, Monday is full of home visit reports. Anywhere after 09:30 is fine. I should be able to get admin access to the incident system by then. The fee invoice side may need someone from our finance team to approve it, so I will ask them today but I cannot promise it will be sorted by Tuesday. Can we start with incidents and leave invoices to the end if it is not ready? Thanks, Josh

Emailmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	150
People at customers	573
BB-Demo staff	48
Calls	1,382
Email threads	2,122
Support tickets	789
Documents	850
Deals	217
Invoices	187
Events	49
News items	84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

Help Ask B