Who they are
Insight
Current to 14 Oct 26Andrew Sugden is Harcastle Environmental's CFO and sole signer. He tests value before every signature and wants a written business case, but he has approved the Growth renewal and the expansion in principle.
Role: Chief Financial Officer and CRM economic buyer, based in Wakefield. A platform user since 12 Apr 2025, not an admin. He sits on 10 calls and 18 email threads, and no tickets.
Influence: He is the sole signer. Nicola Brearley's team wants the brain, but she leaves budget to him. He asks what unused seats are worth and how many customers account managers touch.
Watch: The 18 Aug 2026 QBR questioned both user packs and the extra six thousand on the April renewal. The evidence does not show a signed copy of the June expansion order form. Give him one-page figures with costs itemised.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Harcastle Environmental | Chief Financial Officer | economic_buyer | andrew.sugden@harcastle.example |
Activity
- 18 Aug 2026callHarcastle Environmental / BB-Demo – Qbr
+2
- 11 Aug 2026email_threadQuarterly review: finding a time
- 26 Jun 2026email_threadOrder form for signature
- 23 Jun 2026email_threadHarcastle expansion: proposal and sign-off
- 22 Jun 2026email_threadHarcastle expansion: where we landed and next steps
+2
- 22 Jun 2026callHarcastle Environmental / BB-Demo – Proposal
- 22 Jun 2026callHarcastle Environmental / BB-Demo – Negotiation
+2
- 16 Jun 2026email_threadTwenty additional users and the Tolmere ledger
- 15 Jun 2026email_threadFinding a time to talk through the renewal terms
- 11 Jun 2026eventBB-Demo Customer Day London
+91
- 6 Jun 2026email_threadCustomer Day London: an invitation
- 3 Jun 2026email_threadFollow-up from the QBR and next steps
+1
- 2 Jun 2026callHarcastle Environmental / BB-Demo – Qbr
+1
- 13 Mar 2026email_threadHarcastle renewal order form for signature
- 24 Feb 2026callHarcastle Environmental / BB-Demo – Renewal
+2
- 18 Feb 2026email_threadGetting the renewal conversation in the diary
- 14 Jan 2026callHarcastle Environmental / BB-Demo – Renewal
+1
- 9 Jan 2026email_threadYour Harcastle renewal notice
- 7 Jan 2026email_threadRenewal conversation: finding a time
- 27 Nov 2025email_threadFollow-up from the QBR
+1
- 26 Nov 2025callHarcastle Environmental / BB-Demo – Qbr
+1
- 3 Sep 2025email_threadFollow-up from the QBR
+2
- 2 Sep 2025callHarcastle Environmental / BB-Demo – Qbr
+2
- 26 Mar 2025email_threadHarcastle Growth order form for signature
- 11 Mar 2025email_threadGrowth proposal for Harcastle: where we have got to
+2
- 10 Mar 2025callHarcastle Environmental / BB-Demo – Negotiation
+2
- 3 Mar 2025email_threadFinding time to go through commercial terms
- 10 Jan 2025email_threadFollowing up on our discovery call and the proposal
- 10 Jan 2025callHarcastle Environmental / BB-Demo – Discovery